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KEH

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Virginia
1 review
0 helpful votes
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Very Pleased with Lens and KEH Service
July 6, 2022

I had been looking for a Viltrox 56mm for my Fuji camera. Was so glad to find one on KEH at a very competitive price in great condition. The lens arrived as promised and was in excellent condition.
Thanks KEH!

Date of experience: July 6, 2022
Oregon
1 review
0 helpful votes
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Took a long time
January 13, 2023

I received an email asking if I had received my order 9 days after I ordered, probably just after I had been searching for emails from KEH to try to track the order. I did not see that email until a week later when my husband asked me if his present had shown up yet. I had to call my work to check because I don't ship expensive things to my house for porch pirates to steal. It arrived yesterday, 6 days after that email. I don't know if it passes inspection yet, as the knowledgeable recipient hasn't got his hands on it yet.

Date of experience: January 13, 2023
Hong Kong
1 review
0 helpful votes
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This is my first experience with Keh and I'm very impressed about the variety of products they have in stock.
The support is friendly and receptive and shipping is fast. Thank you keh for this wonderful experience!

Date of experience: March 12, 2024
Idaho
1 review
0 helpful votes
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Always flawless
March 15, 2023

I've purchased and sold several lenses and camera bodies through KEH. Their website's UI/UX is always trouble-free, their selection is quite good, and you can always count on the quality of their used items to be as good, or better, than listed. The service is professional and friendly and the company champions diversity and inclusion. I feel good about buying and selling with KEH.

Date of experience: March 15, 2023
Illinois
1 review
0 helpful votes
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This would be a five star review BUT for a missing lens hood.
The camera I ordered exceeded expectations. It was rated EX+ but I couldn't find ANY signs of use. AND the shutter count was around 5150. Almost like getting a brand new camera.

The lens is perfect. Clean, no signs of wear, the glass is spotless, everything about it is exactly as described except the lens hood that was supposed to come with the lens is missing.

Shipping was quick, everything was packed well, and I appreciate the follow-up to make sure I had received the package.

I called customer service and they promised a follow up. With the holidays and all, I am ok with not having heard back yet. If the hood shows up, this is a five star review.

Date of experience: December 27, 2023
Nebraska
1 review
0 helpful votes
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New photographer
April 15, 2023

Just starting out, and dont have money for brand new. Took a gamble with this site and lens i bought and it paid off. Very pleased with shipping and how my package was packed. Lens looked and worked like it was brand new. Definitely be using this site and referring people.

Date of experience: April 15, 2023
Alabama
1 review
0 helpful votes
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Canon EOS R
July 24, 2023

Camera was a a good price. I also bought an extended warranty, The camera arrived in just a few days. All components work and I am very satisfied with my order. I will order from KEH again in the future.

Date of experience: July 24, 2023
Georgia
1 review
0 helpful votes
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Great condition. No manual.
January 27, 2023

I'm very happy with the condition of the body and lens I bought, as well as the quality of the website and careful packaging. It would have been nice to know the camera would not come with a manual, so I could have ordered one at the same time.

Date of experience: January 27, 2023
Massachusetts
1 review
0 helpful votes
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Experience with KEH
May 17, 2023

Everything went well. Ordering process was efficient and effective. I received a call to double check on my order which was very helpful to move the camera order from Japanese model to US model and everything went smoothly. Thank you.

Date of experience: May 17, 2023
California
2 reviews
0 helpful votes
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KEH is a company that all photographers can trust
January 11, 2023

I have been buying and selling foto gear from KEH since 2017. They have always been consistent in their delivery and honesty. They follow up on each order and the buyer or the seller is kept updated as to when products are shipped or received by them. Their rating system on used gear is spot on and they stand behind what they sell.

Date of experience: January 11, 2023
Georgia
1 review
0 helpful votes
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Awesome experience!
February 5, 2024

This was my first time ordering from you and it was great. I was able to find what I was looking for and for a price that was way better than other places. I ordered on Friday and it was at my house on Sunday! I will definitely be ordering from you again!

Date of experience: February 5, 2024
New Hampshire
1 review
0 helpful votes
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Great Lens
August 22, 2022

The Nikkor 24-120mm lens arrived extremely well packaged! The lens both in appearance and functionality are better than expected and exceed the qualifiers of the KEH rating! Buying used lens from KEH is a better shopping experience than eBay, especially when eBay merchants do not accurately rate their photography equipment nor in many cases, do not accept returns. While some may like the auction experience, I just want accurately rated photography equipment at a practical price point with a guarantee!

A suburb lens! I'll be purchasing more Nikkor lens from KEH in the near future! Great company!

Date of experience: August 22, 2022
Florida
1 review
0 helpful votes
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Lens not available
December 23, 2023

I came across a used lens that I was interested in purchasing at a great price. However, when Iproduct to buy it, I found out that the only option available was the most expensive version, ev clicked on the en though other versions in different conditions were listed as in stock. This felt like false advertising as the seller was showing products they didn't actually have in stock. Eventually, I ended up buying the one that was available, and it was in proper working condition as described.
"2 stars for the site, 4 stars for the product."

Date of experience: December 23, 2023
Idaho
1 review
0 helpful votes
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Totally Outstanding Purchase
February 24, 2024

From start to delivery this was a perfect purchase. The lens is outstanding, KEH couldn't have done better in every facet of this purchase from packaging to shipping. The attached photo was taken with the lens I purchased.

Date of experience: February 24, 2024
Georgia
1 review
0 helpful votes
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Always a Good Experience
August 31, 2023

The product I order arrived sooner than I expected. It was totally true to the description listed online. Over the years, I have learned to check with KEH first. I can't think of a time when I was disappointed with my purchase.

Date of experience: August 31, 2023
Ohio
1 review
0 helpful votes
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Awesome Used Gear!
July 19, 2023

The camera and lens don't even look used. The gear has been awesome and the pricing was great. The only issue for me is the use of FedEx for shipping as I don't have good experiences with the local FedEx delivery service.

Date of experience: July 19, 2023
California
1 review
0 helpful votes
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Not too much to say apart from the title. Ordered a 500c body rated ex but there was fungus in the focusing glass. Luckily it was a late model 500c so I was able to purchase a clean glass from another vendor.

Date of experience: December 6, 2022
Utah
1 review
0 helpful votes
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Acceptable
February 13, 2024

I chose Bargain grade used lens. And outside of the lens look like new but inside of lens, there are 2-3 marks but as they mentioned, those are not affect to the picture quality. So, I'd take this. Because I got this really reasonable price. The hood and front lens cap are original but rear lens cap is other brand's cap but that is fine.

Date of experience: February 13, 2024
Canada
1 review
0 helpful votes
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Arrived exactly as expected!
December 27, 2023

Excellent service. Camera arrived exactly as expected, in like new condition. The battery charger was even still wrapped in its original plastic packaging and camera was in its original box. Very happy with KEH!

Date of experience: December 27, 2023
Hawaii
3 reviews
0 helpful votes
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KEH always seems to underrate what is coming my way I have never ordered something ex or above that hasn't come to me in what I would call like new condition. Your underrating is always in our favor and I appreciate it.

Date of experience: September 4, 2022

Overview

KEH has a rating of 4.7 stars from 21,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 185th among Camera sites.

service
247
value
267
shipping
260
returns
67
quality
258
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44,909 reviews
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