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KEH

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Virginia
1 review
0 helpful votes
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Very Happy
May 29, 2023

I spoke with Cindy for about 20 mins and she was awesome at making sure I choose the right lens for what I needed! I didn't get that at other companies and felt like they wanted to rush me off the phone. Not KEH they care and they want you to have the right equipment. Thank you! You have a repeat customer for sure now!

Date of experience: May 29, 2023
South Carolina
1 review
0 helpful votes
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Great value and delivered on time
September 11, 2023

I am very pleased with the Nikon mirrorless Z 5 camera. I am starting a photography business as a retiree, and this camera will serve me well. The description is "Like New" but I can't tell if it has ever been used!

Date of experience: September 11, 2023
Canada
1 review
0 helpful votes
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Fast Delivery of a great lens.
July 17, 2023

I have purchased multiple cameras and lenses from KEH. Quality has always been accurately described and shipping has been quick. All items were very well wrapped and have arrived without any damage in transit.

Date of experience: July 17, 2023
New York
1 review
0 helpful votes
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Easy to View Website
December 23, 2023

KEH is very easy to navigate through all the products. I love how they tell you the condition of the item and gives you the specs of the products. My camera and other ideas I bought came in a nice sized box and extremely well packed with bubblewrap. Also, a bonus was my package came earlier than expected, but this was before the holiday rush season.

Date of experience: December 23, 2023
California
1 review
0 helpful votes
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Pricing high
June 25, 2024

Good experience and the site is easy to use. However the price was a bit high and I believed I was getting a different item based on the description. I ordered a DJI Osmo Action and believed I was getting a DJI Action 4, which is why I paid just under $200. Currently the Action 4 is their most recent camera retailing at $299, and the DJI Action I received is 4 years old. I believe I paid $170, so a bit high from what I expect from a 4yo camera. Still happy with my purchase and order completion was quick.

Date of experience: June 25, 2024
Maryland
1 review
0 helpful votes
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Impeccable Service, Excellent Grading
April 21, 2023

I purchased an a6000 and kit lens, which is over 8 years old at this point. The only availability was for excellent quality, which had no blemishes what so ever.

I also entered the incorrect address after I ordered - I was able to call into customer service and have them change it to a hold at the shipping facility, with no issue.

The packaging was also top tier, NOTHING would be able to hurt this camera if it tried.

I recommend KEH, and will continue to in the future.

Date of experience: April 21, 2023
Tennessee
1 review
0 helpful votes
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FEDEX has issues
November 28, 2023

With KEH I have absolutely no complaints. I am completely satisfied with the guidance that has been provided me, the recommendations and the condition and quality of the products purchased. I have made either three or four purchases form KEH and will make more but thus far FEDEX has been less than reliable on two of these, including one where they flat out lied about attempting delivery. T

Date of experience: November 28, 2023
Kansas
1 review
0 helpful votes
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Quality camera and quick delivery!
November 9, 2023

Received my camera quickly and the equipment was in great shape. Excited to start using it. Only suggestion I would have is the way they are packaged, I almost dropped the lens when I was unrolling the main bubble wrap with both the body and lens wrapped up in it.

Date of experience: November 9, 2023
New Jersey
1 review
0 helpful votes
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Better than expected!
November 28, 2022

When I opened my package I found the Gitzmo tripod I purchased in perfect condition! There were 2 big surprises I wasn't expecting, it came with a ball head and a nicer case than the original. Awesome purchase!

Date of experience: November 27, 2022
Illinois
3 reviews
0 helpful votes
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From the order to the Shipping everything went well. The product better than described and arrived on time. Will Buy again and Again. The Camera works great and it is a plus to my productions. It is a pleasure to do business with KEH. They are real pros - Thank you

Date of experience: October 17, 2022
South Carolina
1 review
0 helpful votes
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Love my new camera
November 18, 2022

The entire purchase process went quite smoothly. The grading system plus being able to purchase an extended warranty took all (or most) of the worries out of the purchase. And then the camera arrived far quicker that the estimated shipping. And so well packaged. Very happy with the entire experience.

Date of experience: November 18, 2022
California
2 reviews
0 helpful votes
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D7500 Issues
September 7, 2023

I received a Nikon D7500, the Wifi and Bluetooth were not working. Camera would not update to latest firmware. I called KEH and without issue, they offered me a replacement. Waiting on it to arrive.
Great customer service

Date of experience: September 7, 2023
California
1 review
0 helpful votes
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This fast ef Sigma ex dc hsm is perfect for my Canon camera, as it provides unparalleled closeup views of subjects in my photography world. The photos that I take with it have been unmatched by other lens I have. I am very happy with this lens purchase.

Date of experience: June 19, 2022
Brazil
1 review
0 helpful votes
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Fast and transparent
September 11, 2023

Bought a Lumix S5 on sale, my first hybrid camera. I don't have it with me yet, sent it to a friends address and he is bringing it to me, so I can't make a product review but buying process was very easy and transparent, seems pretty reliable

Date of experience: September 11, 2023
Kentucky
1 review
0 helpful votes
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Fantastic service
August 7, 2024

My only hangup is I wish they made it clear that certain things needed certain adapters, bit otherwise the shipping and customer service is amazing.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Love KEH for fixing problem
January 7, 2023

There was a problem with lens I ordered. This was clearly not KEH's fault, as the problem was extremely hard to detect. I notified KEH and received an immediate offer of a refund and shipping label. That is the way to do business. Love KEH

Date of experience: January 7, 2023
North Carolina
1 review
0 helpful votes
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Fast, quick and easy. And yes, dependable
May 23, 2023

I've been looking for a lens that was satisfy my needs which was the 70 to 200 2.8 Sony lens checked out keh looked at a few reviews and decided to take it and trust it and like a lot of YouTubers would say they are reliable, fast and easy. Receive my lens used but works like a charm. No problem.

Date of experience: May 23, 2023
Minnesota
1 review
0 helpful votes
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Canon EF 70-200mm f2.8 L IS Review
February 9, 2024

The experience was great.
Amazing product at a great value.
I got it in "Excellent" condition, and it looked almost brand new!
I chose the free shipping option and it arrived faster than I expected.
I've already used the lens, and it is exactly what I wanted. I highly recommend KEH!

Date of experience: February 9, 2024
California
1 review
0 helpful votes
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Great camera at fair price
April 10, 2023

We got in the Canon rebel T6 plus great lens and noticed it was in pristine condition. My daughter's birthday present came quickly and packed well. She was smitten. The battery was fully charged and ready to go. We slipped in the memory card and turned it on Auto, to snap the first photo. We did notice once we connected the lens, right out of the case, right away we experienced this issue:

"Err 01 that the communication between the camera and lens is faulty. Clean the lens contacts."

We cleaned the connecting areas thoroughly with microfiber cloth's and reconnected, which seemed to fix it. Within the hour, the Error was intermittent off and on. We will pursue contacting Keh service to find out if we need assistance or replacements under the warranty. Will update review once we can use the canon more.

Date of experience: April 10, 2023
Idaho
1 review
0 helpful votes
Follow L R.
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I love KEH. Nate even called back and corrected something with the order that wasn't caught at the time of the order and he fixed it. A minor thing that was not a deal breaker but he did right by me. They always do. I understand why some old film caps are not included with the purchase of a camera but wish they were, but that is not a deal breaker either. Everything arrives just as described. I recommend KEH.

Date of experience: March 2, 2018

Overview

KEH has a rating of 4.7 stars from 21,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 185th among Camera sites.

service
247
value
267
shipping
260
returns
67
quality
258
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44,909 reviews
+133