business logo of KEH

KEH

How would you rate KEH?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Will R.
Unfollow Will R.
Send Message
Share Review
Report Review

Fast, in great condition
June 2, 2024

I ordered a few accessories for my cameras and had it shipped to a local Fedex location. KEH packages their items well and so far have been incredible to work with!

Date of experience: June 2, 2024
New York
1 review
0 helpful votes
Follow Harley C.
Unfollow Harley C.
Send Message
Share Review
Report Review

Tiny order, well executed.
July 6, 2024

Made a small order to test the waters. Order was executed well. Safely packaged. No hiccups with payment.

Date of experience: July 6, 2024
Pennsylvania
1 review
0 helpful votes
Follow Tom R.
Unfollow Tom R.
Send Message
Share Review
Report Review

Fantastic experience as usual
June 15, 2024

You guys are great: super fast shipping, well packaged items and conservative ratings on equipment. I've been a loyal customer for 25 or so years and couldn't be happier! Keep on keepin' on!

Date of experience: June 15, 2024
California
1 review
0 helpful votes
Follow Shann Y.
Unfollow Shann Y.
Send Message
Share Review
Report Review

FedEx issues
February 27, 2024

Did not know it was a sign to have the package delivered. KEH has most FedEx shipping options blocked. So I had to jump through many loops so I could pick up in-store since I work during the day!

Once I got this changed it was fine. Would and will order from again.

Date of experience: February 27, 2024
Florida
1 review
0 helpful votes
Follow charles Q.
Unfollow charles Q.
Send Message
Share Review
Report Review

Great price for a pristine camera
March 31, 2024

I've bought several items from KEH so seeing the perfect condition of the Canon R6 camera should not have been surprising. But it looked like it had just arrived from the factory. Couldn't ask for a better shopping experience.

Date of experience: March 31, 2024
Connecticut
1 review
0 helpful votes
Follow Charles Y.
Unfollow Charles Y.
Send Message
Share Review
Report Review

Fast and reliable
March 26, 2024

This is the third or fourth time ordering from keh, the equipment always shows up in the condition it was described as. Only ever had one issue with an old RB67 body and they were quick to send a replacement.

Date of experience: March 26, 2024
New Jersey
1 review
0 helpful votes
Follow Bill G.
Unfollow Bill G.
Send Message
Share Review
Report Review

First experience
February 22, 2024

Terrific customer service. I ordered a lens but had my credit refused. Called and spoke to a gentleman ( I apologize for not remembering his name) explaining what happened. I tried too many times and it locked me out. He said he was working on Saturday and would make a note to follow up. Saturday I got a call from him saying my card went thru and it would be shipped at the beginning of the week.

Date of experience: February 22, 2024
Ohio
1 review
0 helpful votes
Follow Mark W.
Unfollow Mark W.
Send Message
Share Review
Report Review

Awesome source for bargain priced used gear.
April 24, 2024

Bought a 14-year-old OEM battery grip for a 14-year-old camera.
Order arrived, and item works perfectly for bargain price.
Zero complaints. 100% will order again.
-Actually, I already did. Just bought a used lens!

Date of experience: April 24, 2024
Puerto Rico
1 review
0 helpful votes
Follow Mari G.
Unfollow Mari G.
Send Message
Share Review
Report Review

The Best to Do it
April 26, 2024

10/10 experience. Was able to get any and all questions asked so I knew what gear to get. Shipping was fast and sweet. Already referred a couple of homies to the website and they're also happy with their services

Date of experience: April 26, 2024
Rhode Island
1 review
0 helpful votes
Follow Kevin P.
Unfollow Kevin P.
Send Message
Share Review
Report Review

OK
February 8, 2024

Overall experience was great, product I'm not sure about yet, looks like there is something in the forward glass that's foreign. I got disappointed and put it back in the box for now. Shipping was on the plus side

Date of experience: February 8, 2024
Canada
1 review
0 helpful votes
Follow andré p.
Unfollow andré p.
Send Message
Share Review
Report Review

Entière satisfaction
December 1, 2024

Le articles que j'ai achetés était en parfait état.

Date of experience: December 1, 2024
Colorado
1 review
0 helpful votes
Follow Jennifer Z.
Unfollow Jennifer Z.
Send Message
Share Review
Report Review

Timely and as expected!
June 16, 2024

I received my lens in a timely manner and just as expected! It was in excellent condition and I am more than pleased with my purchase! It works great! Thanks!

Date of experience: June 16, 2024
Ohio
1 review
0 helpful votes
Follow Daniel H.
Unfollow Daniel H.
Send Message
Share Review
Report Review

KEH is outstanding. Items have been delivered on time, and have always in better condition than their grading.

Date of experience: July 5, 2024
Virginia
1 review
0 helpful votes
Follow Stan P.
Unfollow Stan P.
Send Message
Share Review
Report Review

Web site needs a cancel button
March 20, 2024

I ordered a dx lens in error and realized it seconds after placing the order. There was no way to cancel so I called first thing Monday morning and they said it already was in process. Once received I returned it but I was charged shipping both ways. I did reorder the right lens and I am happy with the second purchase. You need a cancel button on your website.

Date of experience: March 20, 2024
Michigan
1 review
0 helpful votes
Follow Justin A.
Unfollow Justin A.
Send Message
Share Review
Report Review

Nikon 5600
December 18, 2023

Ordered a new camera for home photos and basic photography. I'm beyond pleased. The process was quick and painless. I went through affirm which made it even easier. I sound like I work for them but I don't lol I'm just thrilled with this camera.

Date of experience: December 18, 2023
Wisconsin
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Send Message
Share Review
Report Review

Customer service is excellent!
March 27, 2024

Ordered items and paid for two day shipping. Confirmation email stayed at "Retrieving your items from warehouse" for a couple days. Contacted KEH and asked for an update on my order. They assured me items would ship shortly. Not only did I get the normal email confirmation but the KEH representative reached out personally to notify me of the shipment. KEH also upgraded the shipping to make sure I received the items promptly.
This was my first time shopping with KEH. The condition rating of the items are conservative as my items were in better than rated condition. Not only will I shop with them again I recommend them.

Date of experience: March 27, 2024
New York
1 review
0 helpful votes
Follow Teile I.
Unfollow Teile I.
Send Message
Share Review
Report Review

Helpful advice
February 14, 2024

Buying a camera (even used) can be stressful- KEH answered my questions and gave good advice. They did not try to steer me to buy the more expensive camera/lens but the one that most fit my needs. Have recommended the company to friends. And the camera and lens were packed so safely! Love the cases that they came in as well- added bonus! If I had a drawback, I would love a manual for the camera (but I didn ´ t ask yet).

Date of experience: February 14, 2024
Montana
1 review
0 helpful votes
Follow Jacob Z.
Unfollow Jacob Z.
Send Message
Share Review
Report Review

First buyer
March 19, 2024

Process easy quick painless prices good. Will definitely being using this site again. Lense came quickly with no damage from transport haven't had good weather to use outside yet but am super excited for spring to be here

Date of experience: March 19, 2024
North Carolina
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Send Message
Share Review
Report Review

Like new minus lens was pristine!
February 19, 2024

At least third time buying a lens from KEH. Not sure how they source such flawless hardware. This one about 75% of the price of a brand new one made the choice very easy. My confidence in them was not misplaced.

Date of experience: February 19, 2024
Maryland
1 review
0 helpful votes
Follow SPENCER M.
Unfollow SPENCER M.
Send Message
Share Review
Report Review

Excellent service; quality product
December 4, 2023

Used SB-800. Excellent buying / delivery experience. Product in very good working condition as advertised. One small piece was initially missing but they were very quick to mail that component to me at no extra cost. Will definitely buy from them again.

Date of experience: December 4, 2023

Overview

KEH has a rating of 4.7 stars from 21,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 185th among Camera sites.

service
247
value
267
shipping
260
returns
67
quality
258
This company does not typically respond to reviews

Instant Feedback

44,964 reviews
+133