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Karmaloop has a rating of 1.6 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Karmaloop most frequently mention customer service, tracking number and store credit. Karmaloop ranks 1883rd among Women's Clothing sites.
Im honestly speaking of experience here.
Just got my shirts that i ordered, new and not ripped or smelly (like some other reviews have claimed lol)
The touch seems to be of quality, again not like some china made proclaims.
Although in honesty i was worried about shipping time the most, it felt like it was taking forever, but i checked the site, the shipping method i chose was estimated 3-4 weeks and it came on the third week exactly.
Btw if it helps i ordered from New Zealand.
This website is a fashionable urban teenager's best friend. It has all of the hottest styles from shirts and pants, to hats and shoes. They always have sales and even if they don't there are always discount codes that can be put in to bring down the price. I had an order that would originally have been $215 including shipping. When I put the discount codes in, the prices went down to $188. There is such a wide selection of clothing at reasonable prices that it is hard to find any place better.
I've only shopped here once and I had a great experience. Most of their stuff are always cheaper than other online merchants, plus there are tons of coupons that you can find online, and you get free shipping! I ordered a BB Dakota Jacket for about 70% after all the discounts. Got the jacket in about 3 days. Great deal and fast shipping! Would definitely shop here again.
Where to start, This company has the worst customer service I have ever experienced, There is no call centre to call when you have a problem, the live chat is not operative, if you email them as they advise you to you will be waiting over a week for a response and when you get one its a copy and pasted email with no information concerning your personal order. So I have been waiting for orders that date back to november *******, they dragged it out and kept telling me it will be sent within a week, Nothing ever showed so I asked for a refund, it has been weeks and I have not got any refunds, and the amounts they keep telling me are all wrong? This has got to be illegal? How can they get away with taking your money and not refunding you? Is there any legal action that can be taken because they have basically stollen from me, and by the looks of it many others too.
Yes I'm giving Karmaloop 1 star because they own Plndr and hundreds of people is going through the same dilemma as I am.
From missing items, waiting games and stealing yes they cancel my order after a month wait and of course I try to contact them line is down and emails.
Never got a response and they kept my money never been reimburse.
If you can get a great promo code you save tremendously. I saved $106 total on my order. Shipping was a great experience as well. As for quality and sizing a whole different story. They advertise their tights as OS but when you receive them the sizing clearly states M/L. I ordered about 6 pairs so I was a little pissed about sizing. The Nameless, and Rehab brands are a product of China and run very very small I ordered 3 dresses size large and what I received could easily fit an American small standard even the models in the pictures wearing a small could easily fit those large labeled dresses. Overall I had a half satisfied half pissed experience. I would only recommend the site to persons who wear a size XS or M if you are bigger please I urge you to beware
I've literally spent thousands of dollars on this site, and well over $1000 just in the last year. Every single order has something wrong with it. It's either late, a no-show through one if their sister sites, or the clothes look used and smell worn. They also raise the prices on their items before having their "sales" to make the sale price reflect the original price. Customer service is non-existent. I spend MUCH MONEY on clothing; it's my vice. Karmaloop has cost themselves at least $25,000 from me with their deceitful practices, bunk sales, and crappy customer service. I'm not even going to get into the generic replies you get from them when you make a complaint. "Hey There, we farted and shat on your complaint and wiped our tooshes with your items. You're welcome". No thank you.
The site obviously has some organisational issues, but they got around to me in the end. I suggest using live chat to deal with any issues as you speak to the same people in a far quicker way. Great pricing and customer support, as well as a hell of a selection.
Karma loop is a website full of different types of Urban clothes. I live in the United Kingdom and order hats from Karma Loop as they offer a wide range of snapbacks that are rare to find here! Amazine site
Hello Mauro,
We appreciate the kind review and thank you for being such a loyal customer.
I live in Toronto, Canada and ive been ordering from this site for 3 years. I dont really understand why theyre getting so many bad reviews here, ive put in about 15 orders from them and ive never had any problems with them. The shipping is pretty fast and obviously if youre out of the US you have to pay the duty and customs. The only thing is that the Kazbah site is from California, not Boston where karmaloop is so the shipping for Kazbah takes a week or 2 longer.
Answer: They do not refund. They will give you store credit which isn't as cut and dry as it sounds... it can only be applied to certain items which are few and far between and you have to pay shipping too.
Answer: I still can't figure out what kind of shape they are in. They have yet to make good on over $100 in returns since xmas! They promise store credit codes that don't work or that disappear when you go to use them. I spent so much time and energy trying to get resolve and just took up with them AGAIN on Twitter since that is apparently their only monitored customer service option. I don't know how they possibly could have come back after putting the screw to so many. They prob owe so much out they won't turn a profit anytime soon. If anyone has any solid info on their status I would really appreciate it as well. Meanwhile I'll keep looking for more info.
Answer: It's all one company. The whole company is in bankruptcy proceedings. Google "Karmaloop bankruptcy" and you'll see. I'd steer clear of KL if you like your money, and if you've been waiting for any items you've ordered, good luck.
Answer: DONT DO IT!
Hello Tanisha,
Glad to hear of all the savings you were able ot keep when purchasing through our site. As far as the sizing, unfortunately this is the main risk customers take when ordering online is the lack of luxury when it comes to being able to try on garments before purchasing. In the future if you have any questions at all about sizing of brands and how they run, please contact us and we can acquire any and all measurements to asst the best of our abilities prior to you placing your order to avoid any inconveniences.
Thank you