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Michigan
1 review
3 helpful votes
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I would give a 0 if I could. This merchant is not reputable. Don't be bothered. When trying to get a response about an equitable store credit after a return-I got none. They don't do refunds so they can easily resell your returned merchandise and not issue the credit of what you spent. You won't be able to speak to a live person so after sending multiple emails to multiple addresses-I gave up. Sent the dispute letter and screenshots in to my bank and Amazon pay because you see women lie, men lie, numbers don't and neither do screenshots. How petty to hold a few dollars on my credit hostage-I rather not to do business at all...

Date of experience: March 9, 2017
New York
1 review
1 helpful vote
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Trash
June 22, 2017

DONT SHOP HERE! It is unfortunate I cannot leave no stars for this location. Horrible customer service. Crappy products. I had to dispute with them and ship items back to them twice just to receive a refund. It wasn't about the money. That I have it's about the principle and I didn't want Kami shade to have any of my well earned cash since they don't deserve it. Tried calling them and emailing but only response I would get was how rude. This has literally been a nightmare and I don't wish it upon anyone Kami shade needs to go out of business.

Date of experience: June 22, 2017
North Carolina
1 review
0 helpful votes
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Very poor quality
July 2, 2018

Could not wait to get the multi colored sequin dress. I was so excited to see the package I dropped everything and ripped open the package. I was shocked when I tried the dress on. I would have to be about 7 feet tall to wear it. The model in the picture showed it well above the knee. This dress came all the way to my ankles. When I looked in the mirror I looked down and realized there was an entire section with no sequins in it. After all the bad reviews(which I wish I had read first) I have decided to bite the bullet and just toss it in the back of the closet. What a waste of $140.00 dollars. PLEASE, PLEASE do not waste your money or time.

Date of experience: July 2, 2018
Virginia
1 review
3 helpful votes
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STAY AWAY
September 6, 2018

DO NOT BUY FROM THEM!

Bought a sweater that I'd seen for years that I loved on here. Purchased it and 6 weeks later I didn't have it. I contacted the store and after filing a complaint with my credit card, they sent it. When I got it, it was trash! Not worth the $95 dollars I spent. Then I sent it back and they wouldn't refund the money since I was in a dispute with the credit card. I had to beg and plead for my credit card company to not give the money to them and let me keep the credit they gave me. They did; thank god. So I was luckier than many here in that I got my money back, but not from Kami Shade from my CC company.

Whatever you do, do not spend your time or money on this site. The quality is bad, the customer service is the worst (got a nasty email response), and you will wait weeks to get your item.

Date of experience: September 6, 2018
Washington
1 review
0 helpful votes
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Kami SHADDY
August 19, 2017

The worst company I have ever had thee dis service to deal with not only do they fraud their customers, they should not be in business, they don't even have a phone number because they make that poor of quality clothing for a RIP off price. DO NOT DO BUSINESSES with this company. Save your hard earned money go to the store! D from the better business

Date of experience: August 19, 2017
Nevada
1 review
0 helpful votes
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THIS COMPANY STEALS
October 11, 2017

THIS COMPANY STEALS! About 3 months ago I purchased 400 dollars worth of products out of these 1 of them was the wrong size which I cannot fit, 2 others were just completely wrong items that I did not order. Return info is vague and unclear, then a month after I ordered I was sent a email that 2 more of the items were sold out and to go to the site and pick replacement items. I went to the site and picked replacement items went to check out and received no discount or anyway to redeem the replacement items. I have sent MULTIPLE emails to get the same automated response every time as if no one has even read the emails. I also have called MULTIPLE times to get the same answering machine telling you to send an email. I am now working with the better business bureau for almost a month and this company has not even responded to them, which shows they really don't care about there business or the customers spending money. I am out of 5 items at this point which is a couple hundred dollars they have just STOLEN my money don't let them steal from you. The BETTER BUSINESS BUREAU is envolved at this point don't waste your time energy and money on this so called business!

Date of experience: October 11, 2017