I bought a key-code for my Xbox gamepass renewal and it never worked. Cost $11 and this was a week ago. I've been trying to get a refund from support since the day of my purchase, they've ran me through so many loops. I sent them every single screenshot they asked for and every kind of proof to show that their key does not work. I usually go through cdkeys. Com but that day I felt like saving $3. Huge mistake. K4G support is still dragging their feet on my refund, claiming the supplier is still verifying the purchase. It doesn't take a a week to verify a key code doesn't work. STAY AWAY. Once they have your money they will hold it hostage. They don't care if they're in the wrong.
Beware, better buy at Kinguin or anything else. Bought subscription (account), account credentials were false, they claimed i changed the password. Money down the drain. DO NOT BUY HERE.
Offer a Key and after you pay it doesnt work. And did not refound!
Lies and Lies and Lies and telling you Fairytales..
Buy a License Key for Office 13 Professionalität Plus and they send me a not working Key...
And did not Refound...
They refunded me the order because I didn't answer in 3 days to their automatic message, even if I completed the profile as it was specified. I tried to get the keys but they only refunded me and that was it, no other help provided to get the keys at that special price.
Absolutely unprofessional handling and customer support. Long wait for delivery, can't request a refund after making a purchase. The only way to get a refund from what the "'BOT'" said is to wait 92 Hours and if you wont get the game you will get the refund. In short first and last time using their service. I advise you pay extra 10-30 bucks and save your headache, and enjoy the game immediately and not wait 4 days with customer support who doesn't know what is the status of where you order is standing in a sense of delivery time.
From a displeased and a disappointed client
The website is just scam. They sell used keys. They offer buying ACCOUNT method and password resets but it's simply fraud.
Bought Avast cleaner from them and it says it was for 1 year but it wasn't the key expired in 1 month and was shared key with 112 other people. Contacted them and asked to send 2 pictures just wasting time. It's scam website and don't buy them from them.
I had an issue with one of my codes not working and I was scared, because I didn't pay for the protection service, but despite that, I could make a deal with the support and I've been refunded. Thanks Again!
Total Scam. Just do not do it. They subscribe you without consent to a subscript ion service, and the keys are not legitimate and they have to supply you with heaps of them until one works. Dodgy as. Then will not refund the automatic payment you never agreed to in the first place and you have to cancel it. Legitimately never using again nor do I recommend. They can respond whatever BS they like, at no time was it clearly stated I was being put on or agreeing to a paid subscription service. SCAM AVOID SCAM AVOID.
I just buy an accaount for 30 dollars at this website an he give me the email and the code but after a 2 weeks the stole my accaount somehow.
Also i had changed the email and the password
So do not buy from this site They are freaking scammers and hackers
Went to purchase some items coming out to $120+… of course they took the money shortly after get a email "purchase on hold" they require you create an account fill out your personal information such as phone number, email, address and first and last name… which you already provided when checking out… once you fill out this information that they say once it's filled out they will send the keys…. NOPE… another email asking you to send… you guessed it more personal information… now they want a picture of passport. ID "drivers license", credit card, student ID or utility bills with K4G and the current date… dear god I'm buying game keys not applying for a car loan… luckily I stopped before providing my ID… now I just have to wait and hope I get my money back… of course if not I'll just file dispute with bank and report to FTC. JUST AVOID THIS SITE!
I bought a key for Football Manager for my grandson and what I got - NOTHING. It simply doesn't work but K4G starts making excuses and doesn't refund it. Moreover - they somehow manage to subscribe me for their disgusting service and when I ask them to cancel my subscription they just ignored me and stopped contact me. Beware of scum!
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team
Tried twice to order a CD key from them and both transactions were declined. I contacted my bank (USAA Federal Savings Bank) to figure out why the transactions were declined. They informed me that they refuse to conduct business with that merchant. If a bank as large as USAA refuses business with them, that should tell you everything you need to know.
Well, i have bought there many times. Never had a problem. Delivery were always quick, and the codes provided always worked like charm. If i find another great deal, i would surely buy again from them. Thanks.
Dear Customer,
Thanks a lot for these nice words!
Best regards,
Michael
K4G Team
While the stock / library can be limited, and you may not always find what you are looking for, more important aspect is that it is a trustworthy place to get games. With all my transaction I got exactly what I expected and paid for.
Dear Ervinas,
Thank you so much for this wide and positive review, it's such a pleasure to read it!
Best regards,
Michael
K4G Team
The site is good. I have experienced no problem at all. I got all my keys almost immediately and with good enough price. They really help me when I need some games to make giveaways to wealthier country than mine.
Dear Customer,
Thank you so much for this great review! We're delighted to see you're happy with your experience and hope that you will give us many more chances to process your orders.
All the best,
Michael
K4G Team
This website is amazing to find some excellent deals! I strongly recommend it to anyone who wants a good deal in video games. It's fast, the service is phenomenal and resourceful. Overall, it was a pretty easy experience, if you any issues while buying or any questions about the system, the assistant will keep in touch with you pretty fast and help you with anything.
Dear Jose,
Thank you so much for the time spent on leaving us this great review. We're so happy to see you're satisfied with the service and hope to see your future orders placed at our site.
All the best to you,
Michael
K4G Team
Went in for a question about pre-ordered keys which I got answers to quickly, 10/10.
You'll also get the customer support premium included with your purchase ;).
Will be returning to their site for sure.
Ps. Give Kordian a raise :D
Dear Jopezo,
Thank you for your great review.
We are delighted to see you are happy with your first experience. We hope to have the pleasure of being of service to you again in the near future!
Best regards,
Lukas
K4G Team
Already placed a couple of orders from them for older titles that haven't been heavily discounted or bundled in a very long time. Thus, K4G offered me the best prices in those cases and also delivered the keys swiftly, while they also activated fine. So far, so good. Keep it up, K4G!
Hello Flavius,
Thank you so much for taking the time to leave an excellent rating. Making certain our prices are as low as possible is something we will continue to do! We are delighted to see you are happy with your order and that you appreciate the quick delivery process.
We are happy to hear that you are satisfied with the service and hope to see you back soon :)
Best,
K4G Team
Good prices, fast delivery. My experience with customer service was good. Fast though the chat, friendly and efficient. (cheers Kordian)
Just be aware that the VIP discount only applies for a Single game.
Dear Maxime,
Thank you so much for your rating.
Offering products for the lowest prices is something we attach huge importance to, and we are happy to see you found an interesting game for yourself. We wish you a great time with it!
Best regards,
Lukas
K4G Team
K4G.com has a rating of 2.7 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. K4G.com ranks 24th among Gaming sites.
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team