website thubmnail of K4G.com

K4G.com

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Spain
1 review
3 helpful votes
Follow Gon S.
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It is a scam
November 30, 2023

It is a scam. I bought a key from K4G and after receiving it, which took a long time for my security, paradoxically. The key was already used, no money, no key and thank you very much for my money. A lot of nice words but they take no responsibility for anything. Be smarter than me and buy here better buy elsewhere.

Date of experience: November 30, 2023
Dominik B. K4G.com Rep
over a year old

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Portugal
1 review
4 helpful votes
Follow Rui Janeiro g.
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SCAM
November 14, 2023

This company has the worst possible customer support you can find, DO NOT BUY.
They will take your money and will not provide any solution and blame other companies such as Steam, Activison etc. buying from this company is like playing a lottery and praying something good comes out. Be aware, just RUN!

Date of experience: November 14, 2023
Dominik B. K4G.com Rep
over a year old

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Serbia
1 review
0 helpful votes
Follow Aleksandar P.
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This website is a scam
August 8, 2024

This is last time I bought something here
Instead of NBA 2k24 steam account details as advertised on their page they gave me link to external website which says - There was an issue with your code activation. After contacting them they said - "I'm sad to see there appears to be an issue with the key. However, please note that since you haven't bought the Purchase Protection, it means you've taken full responsibility for any potential defects the key may have. We shouldn't be able to assist you with it" So sold something which can not be used at all, basically stating they can sell defect items as long as they want. After I stated that I will open a chargeback they said - "We will put on a resale the product you have bought and have not used. Once the key is bought by another Customer, who does not report any issues with it, we will be able to offer you a refund only in K4G Balance amounted to the value of the product. The entire process should take up to a few days." How user will not report an issue when it can not be redeemed on that external website? Hahaha. I am going legal against this. People should unite and open collective actions before law for those kind of companies.

Date of experience: August 8, 2024
Switzerland
1 review
12 helpful votes
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It's a scam site
August 8, 2022

It's a scam site. They sell used keys that are owned by other people. When you are not able to redeem the key you just purchase, they start asking you to do a lot of "procedures" to make you lose time since it's a scam job. They eventually ask you to provide more personal information and it's there where you are tottaly screwed by them. Positive eviews on this site and Trustpilot are generated fake reviews. Just look at the review count from the positive reviewers.

Date of experience: August 8, 2022
Hungary
1 review
4 helpful votes
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Be careful
November 9, 2023

I have bought a key a day before and Steam notified me that this code has been already used. I contacted the support and proved them, that I have not used the mentioned key. But this day I got an email that "The Supplier has confirmed to us, that the key has been sold only once.", so they cannot do anything.! Avoid buying anything from FastCodes and even from this site.

Date of experience: November 9, 2023
Dominik B. K4G.com Rep
over a year old

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Bulgaria
1 review
2 helpful votes
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No refund.
September 6, 2023

Unfortunately, I found myself in an unpleasant situation: I purchased the item by mistake. On another website, it was listed in the catalog as a Steam gift card, but on K4G, they were selling Steam accounts. Selling Steam accounts is illegal and against the rules, so I didn't notice the error and made the purchase.

As soon as I realized the problem, I immediately contacted customer support. The result: two weeks of correspondence, and I haven't received a refund, I still don't have the item, and €34 is gone.

Date of experience: September 6, 2023
New York
1 review
10 helpful votes
Follow Men L.
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Bought a CD Key activated "2 HOURS BEFORE I GOT THE KEY",

I had bought a Dying Light 2 CD Key from this website and had to go through 3 verifications (Note they sent the Verifications "AFTER" I bought the key) Received Key at 11:08 AM but the key was activated at 9:04 AM… I know the time it was activated because steam support was able to give me this information

Date of experience: March 7, 2022
Dominik B. K4G.com Rep
over a year old

Dear Customer,

We're sad to see it's a negative review.

From what we've investigated, at the time of this review, the case was still being processed and we hope that eventually the matter has been successfully resolved. We're truly sorry for any inconvenience or disappointed caused and would like to assure you that it was never our intention to create any negative impression. Customer Satisfaction means everything at K4G so it breaks our hearts to see you're not happy with your experience. Still, we hope that you will give our site one more chance.

Kind regards,
Michael

K4G Team

Austria
1 review
0 helpful votes
Follow Eduardo V.
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Fraud!
February 18, 2024

It stucks and they're a fraud, I bought an account to play F1, I received some random account (from Ukraine) with no game in it, I tried to complain about it and didn't get any answer...

Date of experience: February 18, 2024
Dominik B. K4G.com Rep
over a year old

Hello,

Thank you for your review and we regret to see it is a negative one.

First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.

When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.

Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?

We are looking forward to hearing from you.

Kind Regards,
Dominik
K4G Reputation Team

Spain
1 review
0 helpful votes
Follow Martin M.
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Este sitio ofrece claves digitales de juegos para plataformas como Steam, Ubisoft Connect y demás
A un buen precio y con un buen soporte en caso de error o problema

Date of experience: June 30, 2022
Dominik B. K4G.com Rep
over a year old

Dear Martin,

Thanks a lot for these positive words. It means a lot to our team and we're glad to see we've managed to provide the best possible experience.

Look forward to see you many more times at K4G.com,
Michael

K4G Team

Spain
1 review
0 helpful votes
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Amazing experience
November 2, 2022

This website is amazing to find some excellent deals! I strongly recommend it to anyone who wants a good deal in video games. It's fast, the service is phenomenal and resourceful. Overall, it was a pretty easy experience, if you any issues while buying or any questions about the system, the assistant will keep in touch with you pretty fast and help you with anything.

Date of experience: October 28, 2022
Dominik B. K4G.com Rep
over a year old

Dear Jose,

Thank you so much for the time spent on leaving us this great review. We're so happy to see you're satisfied with the service and hope to see your future orders placed at our site.

All the best to you,
Michael

K4G Team

Finland
1 review
0 helpful votes
Follow Jopezo g.
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Went in for a question about pre-ordered keys which I got answers to quickly, 10/10.
You'll also get the customer support premium included with your purchase ;).
Will be returning to their site for sure.

Ps. Give Kordian a raise :D

Date of experience: June 2, 2023
Dominik B. K4G.com Rep
over a year old

Dear Jopezo,

Thank you for your great review.

We are delighted to see you are happy with your first experience. We hope to have the pleasure of being of service to you again in the near future!

Best regards,
Lukas

K4G Team

Serbia
1 review
2 helpful votes
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Fast, reliable and cheap!
December 30, 2021

So I've been using this site to get game keys for the past year or so and they've always delivered. I had zero problems with the keys and always got them within a few minutes tops. Out of all the sites that can offer you such low prices, I would say k4g is the most trustworthy one.

Also, I've locked myself out of my account once - typed the wrong pw too many times (we've all been there eh?), and the customer support experience I got was really great. Friendly and quickly solved the problem.

Date of experience: December 30, 2021
Dominik B. K4G.com Rep
over a year old

Dear Nikola,

Thank you so much for these kind words. It's a joy to read you're satisfied with your purchase and hope to see you around many more times.

Best,
Michael

K4G Team

Romania
1 review
0 helpful votes
Follow Xan R.
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Good marketplace!
June 16, 2022

I've had a wonderful experience on this marketplace so far. They immediately deliver the digital keys, and they work like a charm. Already recommended this to a few friends, and I also do recommend this to all of you that want to buy digital products at convenient prices.

Date of experience: June 15, 2022
Dominik B. K4G.com Rep
over a year old

Dear Xan,

Thanks a lot for these positive words and wide review. Your feedback means the world to us.

Kind regards,
Michael

K4G Team

Croatia
1 review
0 helpful votes
Follow Lovro S.
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Excellent and quick
March 7, 2023

K4G have proved themselves both quick and reliable. I purchased several keys (both old and new games) from them which all arrived within a minute of purchase, all of them have been valid. The customer support also asked whether everything worked, which was also a nice touch that comes with the VIP subscription. 10/10 service so far.

Date of experience: March 6, 2023
Dominik B. K4G.com Rep
over a year old

Dear Lovro,

Thank you so much for your review. We're delighted it's a 5-stars one and we are proud to read you're this happy with our site.

Best,
Julia

K4G Team

Spain
1 review
4 helpful votes
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Good prices, great service
March 13, 2023

Good prices and great service!
100% recommended.
I bought several games and never had a problem with them.
I have bought games like Hogwarts Legacy, Sackboy, No Man's Sky... and others for a very good price. All of them worked without any problem. Sometimes they have discount codes that make their prices even lower.
The delivery was always fast, in a few minutes I was already enjoying my games

Date of experience: March 4, 2023
Dominik B. K4G.com Rep
over a year old

Dear Victor,

Thanks a lot for your review. It's a pleasure reading you're this happy with your purchases and we hope all of the titles you picked brought you lots of great time. Remember we're always there for you if you'd need any assistance!

Best regards,
Michael

K4G Team

Greece
1 review
1 helpful vote
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The best site to buy
February 22, 2023

It has the lowest and best prices at a lot of games and software. Instant key delivery after purchase and helpful staff for every need. It is the number one choice for my purchases. I suggest it to everyone. The best site to buy anything you like with a lot of reliable payment methods.

Date of experience: February 20, 2023
Dominik B. K4G.com Rep
over a year old

Dear Customer,

Thank you so much for your review! We're happy to see you enjoy our store and trust you will visit us many more times. We're proud to have you as our Customer and we'd like you to know that.

Kind regards,
Michael

K4G Team

Spain
2 reviews
0 helpful votes
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I like their customer service.
June 21, 2023

I bought 4 games and received them instantly. And the website encourages you to contact their customer service if you have any doubts, and I have found them to be very kind and patient, English is not my first language and sometimes I misinterpret some things but they where very helpful with my doubts. They also are very fast to respond.

Date of experience: June 21, 2023
Dominik B. K4G.com Rep
over a year old

Dear León,

Thank you so much for taking the time to leave us a 5 star rating!

It was our Support's Team pleasure to talk to you and we are glad that we could assist you. Please remember that if there is any other topic you wish to discuss with us, we will be more than happy to help you out!

Best regards,
Lukas

K4G Team

Italy
2 reviews
2 helpful votes
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K4G.com is really winning me over. The prices are among the lowest ever, in fact many products are sold out. These days I'll take advantage of the big discounts, and I've even given them a little extra because of the advantages they offer. I think they sell Keys, almost more for passion than for work. I hope the availability of their products grows though*. Maybe because many people know they can find good prices here, they run out of stock quickly.
*ortevulb

Date of experience: November 24, 2021
Dominik B. K4G.com Rep
over a year old

Dear Gabriel,

Thanks a lot for these nice words!

Best regards,
Michael

K4G Team

GB
1 review
0 helpful votes
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Great way to get games - and save your wallet.
January 11, 2022

I've purchased from a number of game marketplaces and K4G seems like one of the better ones. Clean, clear website - honest prices and good discounts. I've not had any problems to speak of - buy a game, get a working key instantly. I don't know what else you'd need! :)

Date of experience: January 11, 2022
Dominik B. K4G.com Rep
over a year old

Dear Dave,

Thanks a lot for this review. Your positive words makes us really proud and motivate us to work hard to keep on improving.

Thank you.

Best,
Michael

K4G Team

Japan
1 review
1 helpful vote
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I am very happy with the service of K4G. First of all, the staff's response is wonderful. This is secure security. I think overseas users will feel at ease.

The price of the game is also attractive! It may be cheaper than other stores depending on the time of year.

I think k4G is a great store, so I recommend it
To do.

Date of experience: September 8, 2021
Dominik B. K4G.com Rep
over a year old

Hello Rumble,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will share this with the store team to let them know to keep up the amazing work. Customer satisfaction is our top priority and we are always happy to help in case of any issue. We are glad to read you are satisfied with your order and hope to see you many more times at the site.

We hope to see you soon!:)

Best,
K4G Team

Overview

K4G.com has a rating of 2.7 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. K4G.com ranks 24th among Gaming sites.

service
85
value
85
shipping
71
returns
65
quality
79
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