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K4G.com has a rating of 3.69 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with K4G.com most frequently mention good prices, customer service, and fast delivery. K4G.com ranks 9th among Gaming sites.
This company responds to reviews, but usually not within the first month
Good prices, excellent customer service (had an issue with an order, got it sorted out in half an hour through online customner care) Recommended!
I bought a key for Football Manager for my grandson and what I got - NOTHING. It simply doesn't work but K4G starts making excuses and doesn't refund it. Moreover - they somehow manage to subscribe me for their disgusting service and when I ask them to cancel my subscription they just ignored me and stopped contact me. Beware of scum!
Good prices, excellent customer service (had an issue with an order, got it sorted out in half an hour through online customner care)
Recommended!
Products used:
Games
I bought a key for Football Manager for my grandson and what I got - NOTHING. It simply doesn't work but K4G starts making excuses and doesn't refund it. Moreover - they somehow manage to subscribe me for their disgusting service and when I ask them to cancel my subscription they just ignored me and stopped contact me. Beware of scum!
Products used:
key for PC game
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team
I just buy an accaount for 30 dollars at this website an he give me the email and the code but after a 2 weeks the stole my accaount somehow.
Also i had changed the email and the password
So do not buy from this site They are freaking scammers and hackers
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team
K4g is honestly the best website you can use to buy games and other useful stuff off. Its cheaper, reliable and the delivery is max 2 minutes. There are also many discounts every week and digital mystery boxes for cheap that are fun to open. 10/10 i reccomend it. https://k4g.com/?r=megszentsegtelenithetetlensegeskedeseitekert
Products used:
Digital games
Hello,
Many thanks for your positive review.
Kind Regards,
Dominik
K4G Reputation Team
It stucks and they're a fraud, I bought an account to play F1, I received some random account (from Ukraine) with no game in it, I tried to complain about it and didn't get any answer...
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team
Good prices and great service!
100% recommended.
I bought several games and never had a problem with them.
I have bought games like Hogwarts Legacy, Sackboy, No Man's Sky... and others for a very good price. All of them worked without any problem. Sometimes they have discount codes that make their prices even lower.
The delivery was always fast, in a few minutes I was already enjoying my games
Products used:
Steam keys
Dear Victor,
Thanks a lot for your review. It's a pleasure reading you're this happy with your purchases and we hope all of the titles you picked brought you lots of great time. Remember we're always there for you if you'd need any assistance!
Best regards,
Michael
K4G Team
This company has the worst possible customer support you can find, DO NOT BUY.
They will take your money and will not provide any solution and blame other companies such as Steam, Activison etc. buying from this company is like playing a lottery and praying something good comes out. Be aware, just RUN!
Products used:
online key
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team
Went in for a question about pre-ordered keys which I got answers to quickly, 10/10.
You'll also get the customer support premium included with your purchase ;).
Will be returning to their site for sure.
Ps. Give Kordian a raise :D
Products used:
Game key for steam. Pre-order key delivered quickly. Customer service,
Dear Jopezo,
Thank you for your great review.
We are delighted to see you are happy with your first experience. We hope to have the pleasure of being of service to you again in the near future!
Best regards,
Lukas
K4G Team
I have bought a key a day before and Steam notified me that this code has been already used. I contacted the support and proved them, that I have not used the mentioned key. But this day I got an email that "The Supplier has confirmed to us, that the key has been sold only once.", so they cannot do anything.! Avoid buying anything from FastCodes and even from this site.
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team
It is a scam. I bought a key from K4G and after receiving it, which took a long time for my security, paradoxically. The key was already used, no money, no key and thank you very much for my money. A lot of nice words but they take no responsibility for anything. Be smarter than me and buy here better buy elsewhere.
Tip for consumers:
Yes, buy in other place
Products used:
Gift card
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team
Website is well built and can be easily navigated. It also show if the key is usable with stem limitations in my country. The key was sent to me instantly after the purchase. Great service. And also great prices. But I couldn't find other payment methods except paypal which cost additional 0.7$. Not a big deal but should be able to pay with visa or some other methods.
Tip for consumers:
This site is legit as far as my experience goes if anyone's wondering.
Products used:
Steam game CD key
Dear Customer,
Thank you so much for your detailed review. We're happy to see we managed to provide you the best experience and we hope that you will visit our store many more times so that we could prove to you we do deserve Customer like you.
Wishing you all the best,
Michael
K4G Team
Unfortunately, I found myself in an unpleasant situation: I purchased the item by mistake. On another website, it was listed in the catalog as a Steam gift card, but on K4G, they were selling Steam accounts. Selling Steam accounts is illegal and against the rules, so I didn't notice the error and made the purchase.
As soon as I realized the problem, I immediately contacted customer support. The result: two weeks of correspondence, and I haven't received a refund, I still don't have the item, and €34 is gone.
Products used:
I didn't use any products, the purchase was completely useless.
Stole $35 dollars from me. Advertised CD key for Modern Warfare 2 but failed to mention it was the 2009 version, not the new game. Worst experience buying a game I ever had. Would avoid.
Tip for consumers:
Worst. Bad. Not good. Robbery. Pirates.
Dear Customer,
Thank you for your review and we're sad to see it's a negative one.
Unfortunately, based on the provided information we're unable to verify what's been stated. Please, provide us more data we have requested via SiteJabber in order to help out.
Best regards,
Michael
K4G Team
This website is amazing to find some excellent deals! I strongly recommend it to anyone who wants a good deal in video games. It's fast, the service is phenomenal and resourceful. Overall, it was a pretty easy experience, if you any issues while buying or any questions about the system, the assistant will keep in touch with you pretty fast and help you with anything.
Tip for consumers:
Try and find good deals with this website because is really easy to find a great number of deals
Products used:
I ended up using a key of a videogame
Dear Jose,
Thank you so much for the time spent on leaving us this great review. We're so happy to see you're satisfied with the service and hope to see your future orders placed at our site.
All the best to you,
Michael
K4G Team
Incredibly poor customer service. They ask me for my id and other paper and after sending it they retained my money and did not deliver the card
Tip for consumers:
Just sad with the expirience
Products used:
none nothing was delivered
Dear Flavio,
Thank you for your review and we regret it is a negative one.
First of all, we would like to highlight that at K4G.com we pay huge importance to our Customers' accounts' safety. On rare occasions, we are not able to proceed with some purchases as our advanced security system is not allowing us to do so.
As for your case, we can confirm that your money has been refunded to your payment method. The funds should already be in your account.
Taking this opportunity, we would like to add that we care very much about Customer Satisfaction and we hate to leave you unhappy about the situation. We have therefore sent you a ticket with an extra explanation and some compensation gift. Would you mind checking your Inbox?
Looking forward to hearing from you.
Best regards,
Lukas
K4G Team
It's a scam site. They sell used keys that are owned by other people. When you are not able to redeem the key you just purchase, they start asking you to do a lot of "procedures" to make you lose time since it's a scam job. They eventually ask you to provide more personal information and it's there where you are tottaly screwed by them. Positive eviews on this site and Trustpilot are generated fake reviews. Just look at the review count from the positive reviewers.
Tip for consumers:
Simply do not buy anything from them. Do not provide any personal information. It's a scam site, they will take your money and probably sell your personal data to hackers.
Products used:
BF1 key and Rainbow 6 key, both of them were already used keys.
I have bought multiple codes from these people and not once have I received my code at all, much less in a timely manner. Might as well set your money on fire!
Dear Kai,
Thank you for your review and we're sad to see it's a negative one.
Unfortunately, based on the provided information we're unable to verify what's been stated. Please, provide us more data we have requested via SiteJabber in order to help out. You can also contact our customer service via LiveChat, and your issue will be solved in a few minutes.
Best regards,
Lukas
K4G Team
I bought a game key off them, and for a month everything seemed fine. Then all of a suddenly get a $5 dollars charge on paypal for something called VIP sub. I look it up, and it was K4G charging me for some mysterious subscription i had no idea about. I wrote them a letter they send form letter back saying to cancel i need to sign into my account and cancel the subscription. But I tell them i have no account with you.
I even went to their site, there is no account sure enough with my email which they said was associated with this VIP subscription thing. I had to send them screen shots, took 5 back and forths of them just keep sending me the same thing different ways. Finally after I send them screen shots proving I have no account. Then i get this email asking for confirmation for my account clearly just created by them. I have no choice but to confirm so then i have to go try to find this darn sub service on their site. And of course it's hidden under this huge colorful banner which makes the page scroll so you can't see the bottom. And guess where the unsub was hidden. Yep, in the smallest font on the screen, hidden below this banner on the page that gives no indication there was some link hidden that i Had to scroll down this huge add banner that again took up the entire page and then some.
I proved to them i had no invoice showing that I agreed to this sub. I proved to them i had no account with them so I was being charged for an imaginary service, and still they refuse to give a refund.
There are stories all over of hidden charges that appear on people's credit cards with them, and they always refuse to give the money back. Even when they clearly do this hoping people won't notice and months of charges will happen before some people notice. They are really scam/scum. I would stay clear. Other forums people are talking their keys working for 1 hour, then stopped working. Other people say their steam account was stolen soon after dealing with them and buying a game from them.
I would stay clear, it's all about the scam for them, they are just in it to rip people off from other countries knowing they are safe where they are operating from. Seriously stay clear... and read the negative forum and review posts, and ignore the positive ones. Anyone who scams this hard, you know they are trying to fill the review sites with fake reviews to hide the dirty tricks they are pulling...
Tip for consumers:
You've been warned.
Products used:
These guys are 100% about ripping people off... .Please read the negative reviews on sites before using them. They are not above creating positive reviews to try to hide the negative ones. Read all the negative reviews first, as you are going to get the truth then. If you do use them, make sure to read everything, and i would not use a credit card they can charge again a month later. If you use paypal, make sure to end an subscription that shows up on your paypal, ie make sure you make it so they can't auto charge your account again without your permission as they did with me. and many others i have read had same thing happen, and worse. I would not give them a credit card ever, unless you dont' mind finding it being sold on some hacking site a month later. Again, given what they are doing I would never trust them with any sensitive info, or account access.
Dear The J.,
Thank you for your review and we regret it is a negative one.
When it comes to what has been stated, we would like to emphasize that the subscription has never been activated without your consent. You enabled the K4G VIP during the purchase.
If you wish to cancel the K4G VIP, please go to the VIP tab under your K4G account and deactivate the subscription. See more details at our Support Center: https://help.k4g.com/how-to-unsubscribe-from-k4g-vip/
Nevertheless, since Customer Satisfaction means everything to us and we are disappointed to see that the subscription made you unhappy with your K4G experience could you please contact us via our LiveChat? We will do our best to solve your issue.
Looking forward to hearing from you.
Best regards,
Lukas
K4G Team
I have purchased 2 CD keys for a game called Roboquest. This was my very first purchase and I had to confirm that this PayPal account is owned by me. I have went through the hoops to confirm my identity and received 2 unusable CD keys. I have contacted the K4G support team seconds after discovering that the CD keys were invalid. I have been told to contact Valve to inquire about the time and date of when the CD keys have been activated. I have also been asked to provide screenshots of me trying to activate the keys, screenshots of my Steam account license keys so they can confirm that I have not redeemed them. I have provided them with countless screenshots of everything to confirm that my situation is real and is not a scam. I have been patiently waiting and on 24/07 I have been told to give them 48 hours to resolve the issue. To this day I have not received any information and their supplier of the CD keys is still quiet about the situation as I have been told by their support team. They have told me to give them additional 24 hours to resolve the issue.
Products used:
Game: Roboquest
Dear David,
Thank you for your review and we regret it is a negative one.
First of all, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
From what we have investigated, your case has already been resolved and you have received a full refund for your purchase.
Nevertheless, we are very sad to see that this situation has negatively affected your impression of the site. With this being said, could you please contact us via our LiveChat? We will do our best to solve your issue.
Looking forward to hearing from you.
Best regards,
Lukas
K4G Team
Dont buy on this page, they will activate some VIP sub and it will charge you if you wont deactivate sub manually
Dear Tomáš,
Thank you for your review and we regret it is a negative one.
When it comes to what has been stated, we would like to emphasize that the subscription has never been activated without your consent. You enabled the K4G VIP during the purchase.
If you wish to cancel the K4G VIP, please go to the VIP tab under your K4G account and deactivate the subscription. See more details at our Support Center: https://help.k4g.com/how-to-unsubscribe-from-k4g-vip/
Nevertheless, since Customer Satisfaction means everything to us and we are disappointed to see that the subscription made you unhappy with your K4G experience could you please contact us via our LiveChat? We will do our best to solve your issue.
Looking forward to hearing from you.
Best regards,
Lukas
K4G Team
Bought a CD Key activated "2 HOURS BEFORE I GOT THE KEY",
I had bought a Dying Light 2 CD Key from this website and had to go through 3 verifications (Note they sent the Verifications "AFTER" I bought the key) Received Key at 11:08 AM but the key was activated at 9:04 AM… I know the time it was activated because steam support was able to give me this information
Tip for consumers:
Before you even think about buying from this website, just know their gonna ask you to complete your profile first. This consist of filling out your profile with your irl name/address/ and also take a picture with proof of your address.
I am currently in a dispute with this website through PayPal.
Products used:
N/A
Dear Customer,
We're sad to see it's a negative review.
From what we've investigated, at the time of this review, the case was still being processed and we hope that eventually the matter has been successfully resolved. We're truly sorry for any inconvenience or disappointed caused and would like to assure you that it was never our intention to create any negative impression. Customer Satisfaction means everything at K4G so it breaks our hearts to see you're not happy with your experience. Still, we hope that you will give our site one more chance.
Kind regards,
Michael
K4G Team
I will be straight, this store is awesome, in the ways that you can find amazing games on amazing prices, the only thing I dislike is the method on adding funds, when you need to buy coins in euro value on their site and then, you need to wait for customer service to activate it for you, it takes too long for something simple. Besides that, great store, shop safely!
Dear Sergiu,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
We're working hard to keep the quality of our service top-notch and to provide the best deals to our users. It's really pleasant to see when the effort is appreciated.
Best regards,
Lukas
K4G Team
It has the lowest and best prices at a lot of games and software. Instant key delivery after purchase and helpful staff for every need. It is the number one choice for my purchases. I suggest it to everyone. The best site to buy anything you like with a lot of reliable payment methods.
Dear Customer,
Thank you so much for your review! We're happy to see you enjoy our store and trust you will visit us many more times. We're proud to have you as our Customer and we'd like you to know that.
Kind regards,
Michael
K4G Team
K4G have proved themselves both quick and reliable. I purchased several keys (both old and new games) from them which all arrived within a minute of purchase, all of them have been valid. The customer support also asked whether everything worked, which was also a nice touch that comes with the VIP subscription. 10/10 service so far.
Dear Lovro,
Thank you so much for your review. We're delighted it's a 5-stars one and we are proud to read you're this happy with our site.
Best,
Julia
K4G Team
Good prices, fast delivery. My experience with customer service was good. Fast though the chat, friendly and efficient. (cheers Kordian)
Just be aware that the VIP discount only applies for a Single game.
Products used:
Video Games
Dear Maxime,
Thank you so much for your rating.
Offering products for the lowest prices is something we attach huge importance to, and we are happy to see you found an interesting game for yourself. We wish you a great time with it!
Best regards,
Lukas
K4G Team
Gain trust and grow your business with customer reviews.
K4G is an advanced but simple website for digital goods desgined for everyone. Our main goal is to provide you with TOP-NOTCH CUSTOMER EXPERIENCE at each step of your customer joruney. At K4G you will find CD keys for various gaming platforms such as Steam, Origin, Battlenet, GOG, Uplay, and many more!
Hello,
Thank you for your fantastic review.
Kind Regards,
Dominik
K4G Reputation Team