Overview
JW Computers has a rating of 4.3 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service and good price. JW Computers ranks 3rd among Computer sites.
Instant Feedback
The experience with the courier, Direct Freight, was abysmal. Left my package with $450 worth of components out in the open. No text, no call, not even email that it was left there. I was lucky some neighbor let me know about it, otherwise, it may have been stolen.
The communication through email was great as I needed to add some shipping information, and the piece arrived very quickly
The staff at JW are always SO helpful, friendly, and a pleasure to deal with! Thank you!
Very good experience to shop with jw computers. Excellent service
Good knowledgeable staff very friendly happy to help me helped me with any questions I had
Satisfied with service and support. Thank you very much. Cheers.
Easy to understand website and straight forward ordering process.
Good. Competitve prices and good customer service. The delivery was in two packages which was confusing. But they clarified when I called.
Ordering and delivery was good but the spam of emails afterwards, including this survey, was extremely annoying. Leave it alone lads.
Quick and easy delivery.
The site is ok. Consider slight upgrade
Excellent online experience and very efficient delivery. Can't review the product just yet as it's waiting to be opened on Christmas day 🙃
The order was on 28th of November, it didn't process until a week later which was disappointing but what can you do
Experience was fast and efficient, easy to search up products and check the quality via reviews and desc.
Smooth and efficient experience through the website, at a good price.
Very good and easy was great to deal with and the package arrived very quickly I would recommend to friends and family
It was good fast and easy would have brought a gpu but was out of stock
Easy to find on the web site - knew what I was looking for and the price was very competitive.
Delivery was quick - nice.
Easy purchase and quick pick up at JW Computers. Happy with my purchase.
Timeline:
- Ordered PC on 6th January.
- Called jw on the 14th January and was advised that the pc is in testing phase and will be ready on the next days.
- Called again on the 17th January and I was surprised when they told me that all parts arrived and they are ready for building. What happened to testing already?
- I went to the store to personally talk to the employee but same result pc not ready yet.
And then I get an email asking for a review?
Dear Jhonder,
We would greatly value your feedback on your recent purchase from JW Computers. Please take a moment to rate the products below. Your feedback will help customers like you and provide useful feedback to JW Computers.
Was looking for an ink head for my HP printer 555 series. The price was very good and was glad they actually have a hard to find product. Thanks
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
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- Northmead, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members