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JustFlowersReviews 5,772

3.8

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Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States
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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.

service
239
value
224
shipping
214
returns
170
quality
202
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Claudia F.
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Flowers were nice but I did not get the color I wanted and the size was smaller than what the picture looked. All in all though I really liked the plant. Pink roses are nice. Just I think the price was a little too high for the size of the plant that you get.

Date of experience: October 9, 2014
Dawn M.
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The arrangement that I ordered was not what was delivered. They did contact me via email that they would need to make a small change to get it there that day, but they totally changed everything.
It was not in the vase in the picture, the pretty bow I saw was not on the flowers received, and they even changed the color and type of flowers sent. I was not at all happy, as I even spent an extra $10 to get the next size up, and it was smaller than the first size I was going to send. The only person happy was the gal I sent them to, as she had no idea what I had ordered. You can imagine the look on my face when I walked in and saw them I am sorry, but I would probably never order flowers this way again. Dawn

Date of experience: October 8, 2014
Peggy Z.
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The flowers arrived in time for my Aunt's birthday and they were beautiful. They were so fresh, they lasted for over a week. I'll definitely use Just Flowers the next time I need to send flowers.

Date of experience: October 8, 2014
Mathias G.
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October 8, 2014

Date of experience: October 8, 2014
North Carolina
2 reviews
6 helpful votes
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AVOID THESE PEOPLE AT ALL COSTS.
Their web site looks professional and their promise and guarantees look comforting BUT PLEASE DO NOT BE TAKEN IN BY THIS.
Their service is the absolute WORST I have ever had from ANY company in ANY industry.

They did not send what I ordered. When I complained they assured me that all would be taken care of, not to worry, etc. That they would 'straighten things out" and either get me a refund or have the correct item sent to me. Needless to say, they never did anything...

These people use cut-rate florists in your local town. Just Flowers does NOT send you the bouquet. I my case, I placed an order on a Tuesday morning for a Friday night delivery--thereby giving them plenty of time to obtain the flowers I ordered. Shockingly, they apparently did NOT give my order to one of their cut rate associates until Friday afternoon.
The local florist told me directly that they were very sorry that they had to sen the wrong thing! But that they had no choice since JF did not give them my order until Fri afternoon for a Fri afternoon delivery. Local florist stated that IF they had received the order on Tues, Weds, Thurs or even Friday morning that they would have had time to obtain the correct flowers.
Local florist also told me directly that JF was NOT PAYING THEM ENOUGH TO SEND WHAT I HAD ORDERED & EVEN IF THE ORDER HAD ARRIVED EARLIER THEY STILL WOUD NOT NOT NOT HAVE DELIVERED WHAT I ORDERED AS THE MONEY RECEIVED FROM JF WAS NOT SUFFICIENT TO PAY WHAT THE FLOWER SHOP NEEDED TO PAY THE SUPPLIER FOR THE FLOWERS!
I am filing a fraud action with my charge card company & also contacting the attorney general's office in my state as well as the FTC.
These people should not be in business and apparently survive since the majority of their orders are paid for by one person at one address and sent to another person at another address. The recipient usually doesnt know what they should have received, etc...

Date of experience: October 7, 2014
David C.
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October 6, 2014

Date of experience: October 6, 2014
Jason L.
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Everything was great and on time
October 6, 2014

Everything was great and on time.

Date of experience: October 6, 2014
Washington
1 review
3 helpful votes
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I would not recommend just flowers to anyone. The company took my money immediately, then did not deliver the flowers. My daughter's white coat ceremony at medical school passed with no flowers from dad because this company was more interested in getting my money than getting the flowers delivered. I understand it may be difficult to complete every order, but I do not understand placing the needs of the company above the needs of the customer. I had to make two phone calls to get just flowers to agree to refund my money and guess what? It takes up to four business days to get my money back, even though they were able to take my money instantly and still not provide any service. My suggestion to them is to spend less money hiring people to handle problems and more money on solving their problems. My suggestion to anyone reading this is to try another online florist.

Date of experience: October 6, 2014
Kathy C.
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I have placed several orders with you
October 5, 2014

I have placed several orders with you. This is the first one to be a disappointment. The order was not delivered on the day promised and the arrangement was no where close to the arrangement that I had selected. No one called to ask if the change in the arrangement was acceptable. I called several times to discuss the problem with the delivery and each time I was told that you could not reach your local contact. I was having flowers delivered to my daughter in my original hometown. From now on, I will order the flowers directly from the local florist. The sad thing is that no one ever offered any apology for the delivery problem. The economy in Connecticut is bad enough. It is hard to find customers. WHY would any business not want to make sure that they satisfy a customer in order to hold onto them?

Date of experience: October 5, 2014
Victoria S.
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My sister said the flowers wilted quickly
October 5, 2014

My sister said the flowers wilted quickly.

Date of experience: October 5, 2014
Anthony F.
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October 5, 2014

Date of experience: October 5, 2014
Paula B.
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October 4, 2014

Date of experience: October 4, 2014
Teridegross T.
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You make shopping easy
October 4, 2014

You make shopping easy. But she doesn't like purple and I ask for it not to be used. She got purple and pink flowers but they were beautiful; and lasted very well.

Date of experience: October 4, 2014
Tracy S.
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Great
October 4, 2014

Great

Date of experience: October 4, 2014
Laura G.
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Some confusion, nice choices though, didn't get what ordered or when it was suppose to be delivered

Date of experience: October 3, 2014
RUSSELL E.
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VERY HAPPY THANKYOU
October 2, 2014

VERY HAPPY THANKYOU

Date of experience: October 2, 2014
Carole S.
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I have ordered on three different occasions and the person receiving the flowers have been very happy with the arrangements!

Date of experience: October 2, 2014
Illinois
1 review
3 helpful votes
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Horrible experience
October 2, 2014

Horrible experience. Did not get delivered on my dtr's birthday and I did not get notified until it was too late to make other arrangements. It took 4 calls and considerable discussion to cancel the order. First I was offered an apology call, then $5 off, then $10 off, then $15 off. Never again. It was insulting.

Date of experience: October 2, 2014
Carol D.
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According to the recipient-the daisy arrangement was large and lovely. The flowers lasted a long time & she had fun reworking them. Most importantly-they lfted her spirits!

Date of experience: October 2, 2014
Al F.
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October 1, 2014

Date of experience: October 1, 2014