Overview
JustFlowers has a rating of 3 stars from 5,733 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFlowers most frequently mention customer service, next day and local florist. JustFlowers ranks 273rd among Flower Delivery sites.
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I had my order delivered to my daughter and son-in-law in Rochester, New York,
For their 20th Wedding Anniversary. It was delivered exactly when I wanted it
Delivered - and they were very pleased with the contents. Thank you for a job
Well done.
Sincerely,
ELEANOR SYDLO
Lakewood, New Jersey
The chat experience was useless. I had to wait a long time and it didn't help me. I was tempted by a promotion on the first page and then it didn't seem to be available to me
The flowers were sent back east and the recipient was delighted with the quality and beauty of the arrangement. It was sent quick, in time for the funeral service. Thank you.
Some difficulty acquiring the recipient's phone number...
The flowers were PROMISED to be delivered on Thanksgiving Day. They arrived sometime the day after...I was very disappointed!
I thought the party that I ordered for would be receiving the color flowers that I checked online which they didn't. Still very pretty flowers though.
The total transaction was well conducted and the quality of the delivered product was excellent,the recipient,our Daughter, was delighted!
Thank you very much!
I was not impressed with the arrangement I sent. I saw a picture from the recipient and assumed the bouquet would have been a little bigger and fuller.
I was told the price was in Canadian dollars, but the chat person said it was in American dollars.And I asked for the code for the 7$ discount I was offered and did not get it.
Thank you for the deal of the day and the easy way to shop for a birthday gift. The recipient loved the flowers and they fresh for a long time. The colours and arrangement were beautiful.
So far so good but the delivery on time and correctly are really the proof in the pudding. Flowers were delivered on time so I was very happy as well as the person receiving the flowers.
I have used the site several times and the recipients of the flowers have been delighted. I do enjoy the extra savings that I receive. The floral designs are great!
Was not delivered on time. Ordered a week in advance and showed up a day late. I ordered a week in advance so this would not happen. It was time sensitive and Just FLowers failed.
Thanks for the great service you provide. I have ordered from you numerous times and the flowers have always been delivered on time and they have always been beautiful. Thanks again.!
The site is very easy to navigate and selection is excellent. Flowers were delivered on time and were ready for the event. The recipient was very pleased.
This company by far the worst, my husband ordered flowers from them on valentine day, and he specifically ask them if they can deliver on Valentine, otherwise he will find another florist, well no flowers for me, they didn't deliver, next morning my husband received a call from the local florist, that if we still want the flower to be deliver, my husband said, you guys supposed to deliver on Valentine day, that you guaranteed that it will arrive! So my husband hand me the phone, the florist told me that they were close on valentine day, that they are on the way to deliver my flower! That they want to make sure that I'm gonna be home, i told them yes, well the flower did not arrive, so we got the phone call, that they cannot deliver the flower at all, because its snowing, I can't believe this company, called me that they are on the way, then later, can't deliver again, because its snowing outside! Its already snow with 2 inches already, its gonna be snowing for next couple days! This is horrible, anyway, i told them I don't want the flowers anymore, Valentine day is over, and my husband paid $252.00 for the 2 dozen of roses, he ordered the best flowers for me and pay this much, for not be deliver on the promise date and lied to him about they guaranteed the date promise was not fulfill, we all know, all florist jack up the price for the flowers, if its not valentine or special occasion, you can buy a 2 dozen of roses for a lot less than on a normal day, anyway, we called just flowers, and told them to cancel the order, and refused to cancel it, that they have made the flower specially for me, yes but you didn't deliver on Valentine, still refused to refund my money, so I called my bank and explain to the bank that I did not receive the flower on valentine day, and they refused to cancel, the product, that they can't even deliver, how is this company trying to scam, anyway they kept harassing me, I don't even have my flower, suppose to make me happy of the special day, and they make sure you be stress that day! Never will deal with this company again, which they think were stupid! They took the order, promise and guaranteed to deliver and fail to do so, knowing that the florist is closed that day and delivery did this in purpose is a bad business, the only company I will order from is gift tree, where I always have ordered and the recipient is happy and will tell you if they can deliver same day or not, products are wonderful, better than the pictures is totally care about their costumers, is the best company, by far have not disappointed us!
The bouquet received was not what I ordered - very dissatisfied. Notified Just Flowers and they stated that it was what was order per the florist. Was NOT
Very useful being able to see flower prices in pounds and being able to purchase from uk.
Very good selection of flowers and good value too. Good customer service
I was disappointed that I could not get what I had ordered but I was offered a replacement option. I did appreciate that I got a call to confirm the substitution.
The only issue we had was that the card was not complete. It left out who the arrangement was from so it left the receiver wondering for almost 1 month.
Sympathy flowers were sent to someone else. I did not see them but I know they were received because I received a thank you note. I assume they were ok.
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- West Hollywood, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members