JustFlowers

I placed order on Saturday and received text messages that delivery would be the next day six times. On my third phone call follow up was told the order was never sent. This is on a Friday! I am very disappointed. The customer service representatives were hard to understand and provided no real help just sorry. Sorry is what I am for using Just Flowers.

I ordered flowers on Tuesday. I have talked to the company several times and also submitted several emails explaining my complaint to them. Flowers have not been delivered two days later. So frustrated with this company. Please please dont order from them Use 1800 flowers or a local florist. They keep putting me on hold for a minimum of 5 minutes at a time however i want this resolved or a refund. My order was not cheap. $54.00. I dont have that kind of money to throw around

Same as so many others, I placed an order on May 10 to have flowers delivered Saturday, the day before Mother's Day, which was confirmed in the order. Found out Sunday afternoon that no flowers had been delivered, so tried contacting company by phone and by email to cancel the order. Could not get through to anyone. Tried again today. Then get an email message saying order delivered-- that's two days late. Unacceptable. I want my money back but so far have not been able to get through to anyone.

Ordered online for a same day delivery (well before their cut off time). Kept getting Delayed Delivery emails. Called the 800 number after the second delay email. They promised it would be delivered the next day, instead I received another delay email. I called again, they promised for sure delivery was going to be that same day. She did receive them that day. (5 days after the order date) The flowers and arrangement were pretty, but here's my problem...I had them sent for a particular reason and timing, spending over $70. I will not use them again.

STAY AWAY! Ordered flowers for Mother's Day - guaranteed to be delivered on Sunday (Mother's Day) it's Tuesday and still no flowers. Have called every # I can find since Sunday and all I get is the same useless automated system asking me to leave my contact info and they will return my call - they have not. Sent an email - no response. Submitted their online request to still deliver the flowers - no flowers still and no response. 0 customer service truthfully I think this company is a scam. I cannot understand how they can be listed on Goggle Search #1 on the page! So far this company has lied to me, cheated me and beat me out of my money. Order #******* for what ever that is worth.

We were a bit concerned about ordering flowers for Sicily from Canada through a company in California!, but it worked out perfectly! She received the bouquet around 6pm local time and the arrangement exceeded our expectations! The florist embellished the order such that it was far more beautiful than the picture of the ones we selected! We received a photo and voice message from Italy of our loved one with the arrangement and were blown away! - So was she!- Thank you so much!

I ordered Mother's day flowers that were supposed to be delivered on Saturday 5/9. This is now 5/13 and still no flowers. I have attempted to call and receive recording indicating "they are busy servicing customers call back later or inquire via their website" I have sent emails, inquired via their website to no avail. They are very slow to respond to emails and when they do, I get a canned reply indicating they will be delivered on the next available delivery day. This has been going on for several days now. They have my money (100+ dollars), but have not received the product.

I ordered flowers for Mother's Day. They were supposed to arrive on Saturday. The flowers had not arrived by Sun afternoon. I called multiple times and the system either hung up on me or asked for me to leave a message for a call back. No one called me back. One message I received on the system was "for faster service click the link on my confirmation email". I never received a confirmation email. I was charged though, not surprised. In case you didn't get my 100 *******@Justflowers.com: order ******* is cancelled and I have already alerted the credit card not to pay this charge. I have ordered from 800 Flowers.com. They will be delivering tomorrow. I hope you go out of business. Thanks for ruining my Mother's Day gift.

As a US military veteran living in Hungary I decided to send my mother flowers on mothers day, I chose well and ended up spending just under 100$ for flowers. When my mother did not say thank you I asked her (a week later) what she thought of the flowers, she never got them.
No one called me, the money is not returned and if I would not have asked, I would not have known.
I am very upset and I find that being on hold for over 10 minutes is not acceptable and even worse, not sending the flowers which were paid for is simply robbery.
For the first time in my 51 years, I failed my mother on mothers day thanks to just flowers.
Never again.

This company has really let me down. They committed to deliver my order on Friday last week. They did not deliver the order and when I called to understand the reason, they requested for one more day to fulfill the order. The same thing happened on Saturday. The order was still not delivered by Monday afternoon when I called to get an update. At this time, they said they could not deliver the order on Sunday and did not try any further as I supposedly requested to stop the order if they could not deliver it by then. Even worse, they implied this was all my fault because I did not answer an email they send Sunday afternoon asking to reactivate the order. Really? After being over 3 days late this is my fault. This is just not acceptable. Just go to a store, buy your flowers and deliver them yourself. It will take you less time and will be cheaper.

Ordered flowers for a memorial and spent $270 total. What was delivered was an embarrasment as there was a gap in the corner and floral foam could be seen. They offered a $20 refund only and are very combative, saying there was not gap although I had pictures. Just order from a local florist... never from places like this scam shop. They are fraudulent.