JustFabReviews 10,358

Tried to take pic for proof but would not let me from their site. I called and spoke to David ID#******* starting at 12:34pm on 11.28.2020.
I was sent shows in the wrong size. I was informed you had the correct size and a email with an attachment and scam.

Sent from my iPhone email address, or refund policy or procedures. Sorry consumers, cute items but not a real functioning company. Below is email I sent to the *******@techstyle.com as per David's direction for help since his email out to me was not working, lol. Sad scam job, but they did get $16.00 out of me.
I called and spoke to David ID#******* starting at 12:34pm on 11.28.2020.
I was sent shows in the wrong size. I was informed you had the correct size and a email with an attachment of the return label is being sent. The return label # ******* was in this email.
While in the phone the email to my main address and to the junk mail was never sent to me. David kept saying there was technical difficulties. I asked for his office email so I could reply to him to see if that worked. He informed me that he did not have a work email address. But they had chat lines. So I figured out that since I was not getting this return mailing label to send my boots back I knew I was not getting the correct size since this was not a reputable process.
Thank for your time and scam.

BULL$#*!! Justfab has its VIP membership of 40€ with each purchase you choose off of VIP discount, (and every month if you forget to sign in for that matter). Got those shoes for 10€? Great! You'll have to pay 40€ more. Oh AND no warning whatsoever, so you'll just see it one morning sipping your tea that your bank account is missing 40€. So I paid a price of 30€ something for 2 pairs of shoes and 40€ on top of that. So in total I didn't get a "discount".
Luckily they will refund you. (Cannot upload photos of my bank account details, security makes screenshots impossible).

A very bad experience, PLEASE DO NOT get lured by their fake promotions. They sell the shoes to your for 9 or 10 and then charge you £35 for membership fee with you being informed.
I had called the customer service and cancelled ghe so called membership and they had
Confirmed to me that the money will not be deducted. But just realized that they had taken the money. I returned their shoes as it was a pathetic company and the shoes were also very low quality.
Its been two weeks now and still have not received anything. I have been told it takes 5 weeks for the refund.

I have emailed to them but this company is nothing but fake and scamsters.

DO NOT GET FOOLED LIKE ME

I was kind of skeptical of buying shoes for Amira mere $10 plus shipping. But along with that gimmick comes a contract, BUT you can cancel it if you want to. The boots that I ordered and just received with under two weeks time of ordering, are absolutely wonderful. I wear a size 10 wide and they were available. I just put the boots on and they fit perfectly and are incredibly comfortable! I am still stunned about the pricing and the quality is top notch! Not some cheap, fall apart kind of shoes. I do believe I will go back and order more shoes in the near future.

I have spent over $500 on underwear because I was COVID 19 POSITIVE and I spiked my undergarments. I didn't want to wash them and reuse so I threw them out. Ordered from Savage X Fenty and they stole my money and delivered no merchandise! They sent me an email that read WE ARE SORRY BUT WE COULDNT COMPLETE YOUR ORDER BECAUSE THE STYLES YOU CHOSE ARE IN HIGH DEMAND. Okay then refund my money! This is so embarrassing as a woman to write but I must inform consumers PLEASE DONT GET SCAMMED! The will run you around. No one has answers plus no corporate number or address, no billing or complaint Dept.

I have gotten my money stolen from this company. If you need more info one who they are read below:

Techstyle Fashion Group
They manage JustFab, KidsFab, ShoeDazzle, Savage X Fenty and other MICRO companies under Techstyle Fashion Group

Business ID: 00-9000-4298
Name: Techstyle Group LLC
Address: 5222 FM you 1960 Rd W
Houston, TX *******
Business number: (281) 586-7-1-0-0
Their BBB account is in TX
Their Headquarters is in TX

Don't buy anyone, never anything from this site. A month ago I ordered shoes that came to me in a different size. I sent the package back, stim they send me shoes in a larger size I don't even have money I sent the payment from my card 3 times, I don't understand why? Your service sucks that you can't contact your phone or email. I'm really upset and all of you please, who has the same experience as me, contact me by email. I think it's time for us to stop this company. It's a big scam. JUSTFAB my email is *******@gmail.com

So I am very angry
I ordered boots from just fab back in October and it was fine ibwas happy no complaints... i have a seasonal job it just came to an end a week ago so any little bit of money I really need I had my tax money in my account that I was saving for emergencies I needed milk for my baby and diapers i went to look at my account nd my jaw dropped I had 59 dollars gone put of my account I didnt know wtf happened I went online to go see where it came from nd sure enough it said just fab had taken out the money when I did not place an order I immediately called my bank nd told them about my situation and now its under fraud investigation I almost cried I needed that money and I could not believe this was happening to me I know it was a little amount but at this time any money helps right now I have children nd they did not only take money from me but they took food away from my children I am not happy and will not be ordering from here ever again

I would have subtracted stars if I could. Great looking shoes at great prices. To good to be true...

I ordered 3 boots on the 4th Oct 20 and they arrived on the 12th Oct. I was sent 3 completely different boots and they were 4 sizes to big. I called 'JustNotWhatiOrdered' to arrange an exchange. They said that one of the boots I wanted was out if stock. I could change that boot but would have to pay the difference in price. I declined as the boot in question had been discounted as it was my first order but this discount would not apply if I swapped. I went for a refund. 'JustNotSoFab' collected their unwanted goods on the 17th Oct and have still not issued a refund.

I will be pursuing 'JustRipOffs' for my refund and asking them to cancel my VIP subscription before I am charged for absolutely nothing again. I would not recommend this entity to anyone as they are 'JustRidiculous'.

I bought a pair of boots on 10/25/20 and today on 11/11/20 they charged 35 for a VIP Member that I never asked to be part of. I have already asked to cancel the VIP member but do not want to refund a charge that I never authorized. I have already filed a complaint on PayPal and I want a refund of my money, because what you did is illegal and criminal. They took my bank details and made bank transactions without my authorization.

I was chatting with a male employee online and being very pleasant asking for a refund because I canceled my membership and was charged $40 and wanted it taken off. I would completely understand if they couldn't and were polite about it but he was nasty. I could tell he either didn't speak good English or couldn't spell. He sent me 4-5 miss typed messages at a time and wouldn't let me respond or defend myself. He was arrogant and it honestly made my anxiety bad for the rest of the day. I work in customer service and im the most understanding person. I've never been treated with such disrespect I wish I remembered his name so I could report his $#*! something with an A. Thank you and have a nice day I will be buying my boots elsewhere from now on and telling my friends about my experience.