Overview
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
They help on all legal matters and give a detailed answers to your questions
The attorney was very nice and helpful and gave me the information I needed
Very professional and knowledgeable, understood my questions.
Asked for advice on using site. Rep sent answer. Good and fast service.
I was having problems with my email and they helped me figure out what to do
Look no further, here are quick responses given by experts
Helped me dx a complicated Honda outboard engine problem.
My small dog are in something and the vets here gave amazing advice
Very convenient resolution for a technical problem
The lawyer was excellent, he explained it very well.
I called about a light out and they answered the question and got the light back on
I already asked my question and did not get the answer to my question
Fast convenient, and affordable advice from experts at your fingerprints! Thanks!
Very satisfied,got a reply very quickly,with the correct way to do the job
Big help! Needed a quick solution to an HVAC unit..
It was great I'm going to get those bullies from the city hall off my back
Worthless. Took forever and skirted my actual question.
Very helpful, Adam asked right questions and very patient
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28