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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

service
2,181
value
932
shipping
337
returns
532
quality
791
This company responds to reviews on average within 2 days
+384
How would you rate JustAnswer?
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Virginia
1 review
0 helpful votes
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This was a fantastic service
April 6, 2024

Jane was very informative and helpful in understanding the policy and guidance.

Date of experience: March 27, 2024
California
2 reviews
0 helpful votes
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Prompt and accurate response A+
April 13, 2024

Great - I received my answer within minutes. Excellent and accurate information.

Date of experience: April 3, 2024
Wisconsin
1 review
0 helpful votes
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Very satisfied
April 13, 2024

The response was incredibly accurate and helpful highly recommended!

Date of experience: April 3, 2024
California
1 review
0 helpful votes
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Excellent help and answers!
April 13, 2024

They reviewed my request and provided very important insights.

Date of experience: April 3, 2024
Virginia
1 review
0 helpful votes
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Great service
April 13, 2024

Able to resolve my problem, very good knowledge and patience dealing with a non tech customer.

Date of experience: April 3, 2024
Illinois
1 review
0 helpful votes
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Awesome
April 13, 2024

My experience has been wonderful. Never had any problems questions answered. Promptly

Date of experience: April 3, 2024
Ohio
1 review
0 helpful votes
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Boat electrical
April 13, 2024

Excellent advice, thorough and courteous. Very helpful

Date of experience: April 3, 2024
Oklahoma
1 review
0 helpful votes
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Great information and help
April 13, 2024

I received timely information and it was very helpful.

Date of experience: April 3, 2024
Virginia
2 reviews
0 helpful votes
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Wish order
March 19, 2024

Was great, helped me find my order, funny thing the order arrived next day

Date of experience: March 9, 2024
South Carolina
1 review
0 helpful votes
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Dr. Sutton was very helpful, knowledgeable and pleasant to speak with.

Date of experience: April 2, 2024
Utah
1 review
0 helpful votes
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The agent helped me worth my concern, was very pleasant

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Quick and Easy
April 12, 2024

It was easy to connect & Kevin answered my question quickly.

Date of experience: April 2, 2024
Washington
1 review
0 helpful votes
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Great information regarding my issue
April 12, 2024

Jim gave me great information regarding my legal issue.

Date of experience: April 2, 2024
Wisconsin
1 review
0 helpful votes
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Patient and clear.
April 12, 2024

Instructions were clear and helpful. I appreciated the supportive attitude.

Date of experience: April 2, 2024
Florida
1 review
0 helpful votes
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Bart was great to work with
April 12, 2024

Bart was experienced. Straight forward in the communication. Informative and honest feedback.

Date of experience: April 2, 2024
Illinois
1 review
0 helpful votes
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A very understanding man, and told me how to fix this.

Date of experience: April 2, 2024
New York
1 review
0 helpful votes
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It was a waste of money
March 18, 2024

Not good just another way to scam people I have not gotten expected results

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello Julius,

I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35

Kansas
1 review
0 helpful votes
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Quick and easy
April 10, 2024

Great information and direction. It was great and makes me want to comeback

Date of experience: March 31, 2024
Minnesota
1 review
0 helpful votes
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The service was fast and curtyus
April 4, 2024

I called and asked my question and had a call back in 5 mins with my answer

Date of experience: March 25, 2024
Georgia
1 review
0 helpful votes
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Drug interactions
April 7, 2024

Broad and precise insights in cholesterol drugs and also blood thinners.

Date of experience: March 28, 2024