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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

service
2,194
value
932
shipping
337
returns
532
quality
791
This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
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Indiana
2 reviews
0 helpful votes
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Great job.
May 11, 2024

Fast and informative. Enlightening. Pricing was affordable.

Date of experience: May 1, 2024
Colorado
1 review
0 helpful votes
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Great help.
May 11, 2024

Very knowledgeable. Helped me get headed in the right direction.

Date of experience: May 1, 2024
Nevada
1 review
0 helpful votes
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Michael precise with answer.
May 11, 2024

Kind and patient. Gave very straight answers I can understand.

Date of experience: May 1, 2024
California
1 review
0 helpful votes
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Incredibly informative
May 11, 2024

He is informative, pleasant, clearly knows his stuff. Thank you!

Date of experience: May 1, 2024
Mexico
1 review
0 helpful votes
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Excellent service, thank you Liz
May 11, 2024

Very good experience can strongly recommend this service.

Date of experience: May 1, 2024
Canada
1 review
0 helpful votes
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Quad repair info
May 11, 2024

Great job Martin because with your help I was able to get my quad repaired and running properly

Date of experience: May 1, 2024
California
2 reviews
0 helpful votes
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Great customer service
May 7, 2024

Had to call about my Audi and got great and very knowledgeable advice.

Date of experience: April 24, 2024
New Zealand
1 review
0 helpful votes
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Very helpful
May 7, 2024

My motoring question was answered very quickly and informative. A very useful guide.

Date of experience: April 24, 2024
Florida
1 review
0 helpful votes
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Good advice
May 10, 2024

Advice was solid and knowledgeable, good communication and professional

Date of experience: April 30, 2024
Illinois
1 review
0 helpful votes
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Tax on capital gain
March 10, 2024

Loading Just answer was tough but once in the tax person answered my questions to my satisfaction

Date of experience: February 29, 2024
Pennsylvania
1 review
0 helpful votes
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Try
May 10, 2024

Very helpful knew the watch I needed knew the product I needed. I ordered the watch from on line.

Date of experience: April 30, 2024
GB
1 review
0 helpful votes
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My experience with you was not bad but the charges don't fit for what you did

Date of experience: March 25, 2024
Texas
1 review
0 helpful votes
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Legal Eagle
May 10, 2024

I still have questions I want to still talk to legal eagle

Date of experience: April 30, 2024
New Hampshire
1 review
0 helpful votes
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Great service
May 10, 2024

Cleared up in less than 10 minutes, cleared up in less than 10 minutes,

Date of experience: April 30, 2024
Vermont
1 review
0 helpful votes
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Great fast help.
May 10, 2024

Great fast, clear help. Alleviates some stress to move forward.

Date of experience: April 30, 2024
Ohio
2 reviews
0 helpful votes
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She was very knowledgeable
May 10, 2024

I was put at ease by being informed of my rights under the law

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2024
JustAnswer S. JustAnswer Rep
12 months ago

Hello,

We're sorry to hear about your experience in using the site. I would love to help you out.

If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.

Best regards,

Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28

California
1 review
0 helpful votes
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Helphful and informative
May 10, 2024

Put me on the correct path to troubleshooting my problem.

Date of experience: April 30, 2024
Canada
1 review
0 helpful votes
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Clear question and clear answers
May 10, 2024
Updated review

Gave clear answers when question presented clearly and fast responses

Date of experience: April 30, 2024

Precise and informative
April 5, 2024
Previous review

Knows his stuff and pricing and understands different tiers and advises well.

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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Wonderful and very informative, besides helping me to calm down in my anxiety. :)

Date of experience: April 30, 2024
Georgia
1 review
0 helpful votes
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Seth was great help
May 10, 2024

Seth was quick and efficient. Grateful to have this service available.

Date of experience: April 30, 2024