Overview
JustAnswer has a rating of 4.2 stars from 9,675 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
He explained to me what ground rent is and how it works, and gave me advice
Your Question: I cannot seem to find anything on how much your service costs.
Pay what you want? What does that mean? Subscription prices, where is this information located
Please wait and one of our operators will be with you shortly.
Your request is important to us. Please wait and one of our operators will be with you shortly.
Your request is important to us. Please wait and one of our operators will be with you shortly.
You are now chatting with Samantha L. - Customer Service
15:16Samantha L.: Hello and welcome to JustAnswer.com! How can I help you?
15:16Randy Kozoris: I cannot seem to find anything on how much your service costs.
Pay what you want? What does that mean? Subscription prices, where is this information located
15:16Samantha L.: Thank you for your patience. Unfortunately, I was not able to find an account using the information you provided. Do you have another email address your account could be associated with?
15:17Randy Kozoris: I don't have an account, I am researching your service
15:17Samantha L.: Hello and welcome to JustAnswer.com! How can I help you?
15:18Randy Kozoris: I don't have an account, I am researching your service
15:19Randy Kozoris: Is there anyone out there?
15:21Randy Kozoris: I think I have my answer, there is no service here, why so vague in pricing?
Right correct information I wish I had this help in real close to my area thank you very much...
Unable to solve my problem but I did offer to pay for the guy's time and was charged twice.
Quickly answered a question that could have wound up saving me a fair amount of money.
Josh was able to walk me through how to release it and it worked
The Associate responded very quick to my questions about the value of my Canadian's coins.
It's nice to be able to reach out for help from experts when you need it
.They were very prompt in getting back to me.and very informative about the items I was selling.
The answer was quick, correct, and to the point. Worked well!
Wendy was very knowledgeable and professional. Her advice was helpful.
Best advice about my issue. 6 stars out of five. To the point with best information.
Thought my puppy could be helped without high cost vet visit and I am not helped
Hello Cathleen,
I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
I received really goo advice and all questions were answered.
JustAnswer was very fast and accurate in helping me solve the problem with my wordpress site.
Extremely fast and extremely knowledgeable and courteous. S
Stayed with me off and on for two days. Really a great job!
👍
Good Resource Locator to arrow down options, not waste time.
Quick responses and good information to move forward
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Steve, thank you for the feedback you have provided. Please be sure to contact our customer support center to request a refund for the duplicate payment.