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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,774 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
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Nevada
1 review
0 helpful votes
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Just Answer answers your problem
March 3, 2025

Justin was a great help in solving my problem. He got it fixed and was extremely patient with me while trying to do the things he suggested.

Date of experience: February 21, 2025
Washington
1 review
0 helpful votes
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Trucker Cat
March 7, 2025

This is so helpful while on the road with my Luna Tuna. Response time is super fast and was able to answer all my questions. Very affordable.

Date of experience: February 25, 2025
Massachusetts
1 review
0 helpful votes
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Very good
March 19, 2025

My concern was answered completely. My cat did go after the suggestion and I will be taking her to her. Veterinarian in a few days as suggested.

Date of experience: March 9, 2025
Illinois
1 review
0 helpful votes
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Very Grateful
May 6, 2025

It was the best $5 I ever spent. The doctor listened - answered my questions - made me understand our situation.

Date of experience: April 26, 2025
Canada
1 review
0 helpful votes
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Bobbin winder on Pfaff machine, issue
May 11, 2025

I followed the steps to attempt a quick fix as recommended and actually need to have mu machine serviced.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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FIP cat
April 22, 2025

Excellent vet support and expertise about how to help my sick kitty. So nice and helpful with quick response.

Date of experience: April 12, 2025
New York
1 review
0 helpful votes
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Allayed My Fears and Anxiety
March 3, 2025

The attorney was very patient and understanding and listened even though I was not as coherent as I should have been in explaining my situation. Even though I felt stupid for being in this situation, he didn't make me feel stupid or hopeless. Rather, he gave me clear and actionable guidance.

Date of experience: February 21, 2025
Virginia
1 review
0 helpful votes
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Great help
March 4, 2025

The vet was very attentive and helpful with all of my questions and concerns. I highly recommend using them!

Date of experience: February 22, 2025
New York
1 review
0 helpful votes
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Efficient. Courteous. Knowledgeable
March 15, 2025

Good information. However we need to know the next step after the papers were served and still no response.

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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Difficult RE question
March 22, 2025

Very good conversation and on track of my thoughts but must make certain and would like a second opinion

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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On Point
March 26, 2025

Aaron very knowledgeable and friendly. Gave me all the docs I needed to take to dealership for software updates.

Date of experience: March 16, 2025
Oklahoma
1 review
0 helpful votes
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Legal issue
March 3, 2025

I ran across this attorney through Google and just answer. My daughter needed some answers and she lives in another state. I had to help her didn't know anything about just answer. I got the answers we needed and gave us some relief. My daughter can use the help to give her peace of mind.

Date of experience: February 21, 2025
Michigan
2 reviews
0 helpful votes
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I can't describe in one sentence
March 11, 2025

I got this TOTALLY AWESOME tech Darwish. And he worked very very patient and diligent with me to resolve my new litterbox issue.
This guy deserves an outstanding recognition! Make it happen!

Date of experience: March 1, 2025
Massachusetts
1 review
0 helpful votes
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Lg washer/dryer wasn't drying
December 25, 2024

Mark was incredible, he hadn't dealt with my type of washer/dryer in one unit before, but he went above and beyond to figure out what I needed to do. He found 2 different sites that had the schematics and then found a video that he watched first to ensure it would be what I needed. I really appreciate Mark and all the time he put into helping me find my problem.

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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Dog at poison pellets
February 12, 2025

My dog ate something poisonous and they told me to induce vomiting using peroxide. He threw up within 15 minutes and doing just fine now.

Date of experience: February 1, 2025
Minnesota
1 review
0 helpful votes
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Usually pay by mail... so much easier and cheaper. Am not sure my payment even went through. Have not received answer to whether it went trough.

Date of experience: April 26, 2025
JustAnswer S. JustAnswer Rep
1 week ago

Hello Marilyn,

I hope we’ve been able to assist you. Feel free to reach out if you need any more information or clarification, and we’ll be happy to assist.

Regards,
Vanessa
JustAnswer Customer Care
vanessavc@justanswer.com or 1-800-808-0645

South Carolina
1 review
0 helpful votes
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He got right to the root of the problem.
March 12, 2025

John talked to me about my problem professionally and we were able to come up with a diagnosis. I will start working on it on Monday.

Date of experience: March 2, 2025
Connecticut
1 review
0 helpful votes
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Problem fixed immediately.
March 20, 2025

Mark not only fixed our oven problem, he gave us an important warning about oven cleaning that even the manufacturer did not include in its manual.

Date of experience: March 9, 2025
Illinois
1 review
0 helpful votes
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Fix my account
February 10, 2025

Arun, a very patient super support person, helped me solve some issues and updating my account after I dealt with fraud from my end.

Date of experience: January 31, 2025
New Jersey
1 review
0 helpful votes
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Plott Hound 7mo old coughing up white foam
February 25, 2025

Lisa DVM Veterinarian helped me diagnosis my dogs health concern. He had been coughing and spitting up white slimy foam, turns out he has a respiratory infection. Dr. Lisa was able to identify with a few simple questions. This service was much faster, cheaper and easier than making an appointment with my local vet.

Date of experience: February 15, 2025