JustAnswerReviews 11,909

Had an issue with our tractor intermittent engine deceleration and power loss. Appeared to be fuel related but wasn't sure, Moose was able to provide guidance on where to look related to fuel and filters.

To the point and not judgmental. They put me on hold and got me to the right person who in turn answered me back and now I'm waiting on a call from them

My washer gave an error code and would not start. I checked a few things but still had the same error code. I looked online and found JustAnswer. I contacted them and within few minutes I was speaking to a tech that told me the problem and walked me through the repair. He also provided information as to where I could find the part that I need. Great job JustAnswer!

I suddenly had no hot water, with readout of codes I didn't understand. This service explained cause & remedy. My local serviceman didn't.

My appraiser was wonderful to deal with. She was very prompt and thorough with answers to my questions.

I was looking how to replace a pool water heater flame sensor. There was nothing helpful in the internet including YouTube. I stumbled on justanswer. I asked the question there. Got connected with expert who walked me thru the process and even encouraged me when I thought I couldn't do it. He reinforce his instructions were correct which I then followed successfully.

The first time I asked a question, I got an answer I could use. So I asked several more, and I learned enough from the answers, that I had enough knowledge to guide me forward. I was very pleased, and I signed up for membership. I continue to use the service for answers to important legal matters.

Sarah helped me with my question, gave me information, and best of all she eased my mind. I cannot thank her enough.

I wasn't sure of my options in a certain situation, my options were given, and I now know what they ate

Never certain with websites that sound too good to be true, but this one is for real. Not a favorable experience with prior auto service and how can you be even more certain choosing another? So I tried the chat with JustAnswer. Then referred to a webapp to pay to continue. It "paid off" and got a call from Bart. How refreshing. Not only with troubleshooting my issue, but then assistance to find a local, reviewed repair shop to address the problem and having enough guidance by Bart that I believe I will know if they are giving me an accurate assessment and solution.

Gave local contacts after talking about our problem. Thanks

It was quite pleasant the response was very quick and the doctor was extremely thorough with me and did not make me feel like an idiot

My Tech understands the pain of searching for a Mercedes part using the factory software. He responded quickly, found the part I needed and I feel confident in his recommendation.

Answered hard to fine questions. With precise answers

My (adopted) 4-yo, 19-pound male cat slipped off (his family's) veranda, into a large baking pan of lard. I Googled, found this group and Dr. Haines was reassuring after listening to the cat's problem. He suggested bathing cat with Dawn but we all know what cats think of getting a bath.

The physician was caring, attentative and reassuring. She put me to ease with all the concerns I had with my cats recent health issues.

I have been searching high and low for a vet in my area that treats chickens. Most do not, and the ones that do, would require me to bring in each affected animal. I have 30 birds… that's not happening! I found justanswer and was connected with Dr Mike McIntyre. He was exactly what I needed. He was thorough and patient, answered all of my questions, sent me direct links for every med I needed, and offered to stay in touch to make sure treatment works. Now I can treat my whole flock without having to take them anywhere. This has been a life (and flock) saver

The process is so simple that a child could do it!

She was patient and professional and quickly provided us the answers that were easy to understand