JustAnswer

Had a landline phone that had two Handpieces, would ring but could not hear the caller. The technician gave over 12 different options to find an answer. Final check was to use a second phone which I didn't have available. Tested with another phone and found that my phone needs replacing.

My kitty had a white nose and white gums and I was about to speed to the emergency vet on new years and drop tons of money but the vet I spoke to gave me some hope and offered ideas to try before I start to panic. Kitty already looking better and I know what to look for before considering expensive alternatives

I was having trouble getting onto fubo TV and my technician who is very knowledgeable and patient walked me through the steps to get into successful viewing, thank you.

The gentleman asked specifically and poignant questions, reviewed our conversations and gave me alternatives to resolve my situation. I will pursue same same tomorrow with humble abandon. I learned more than anticipated. Many Thanks. Tenney Farragher, Ph.D. Amen.

I am a DYI'r with substantial automotive skills /experience. However, whenever I get stumped and need that technical assistance, I know I can rely on Just answer to assist me with expertise I need for my specific application.

I had a condition I was concerned about and decided to do some research. I went to WebMD to see if I could find information given my symptoms. So I typed in my symptoms and I got a link to the JustAnswer's web site. I figured I would give it a try. I have had Ulcerative Colitis for 25 years so I've had a lot of experience with doctors and hospitals, but also I studied some Chinese Medicine and other alternative holistic practices. Anyway I felt this situation needed a medical diagnosis but it's often hard to make appointments with my doctor and honestly sometimes people may want a little privacy. All my doctors are all on the same medical program and everything gets shared so I don't always necessarily want that either. I did not realize Just Answers had people available. I'm still not sure if this was all Ai generated. I'm a computer consultant and I'm good at recognizing computer generated response, I don't mind it if I get the right answer. And actually I was very satisfied with the answer so I am grateful for being about to find the answer without have the time and expense of making an appointment with my Primary. Thank You!

I was instructed to purchase their services for $1.00 (refundable) but when the charge went through it was $55.

I have a picture of this instruction.

This made me feel that I had been duped.

I'm on Long Term Disability but receive some income from investments. I needed to make sure I wasn't violating any rules. The attorney was able to reassure me and give me peace of mind.

Daniel was very helpful and hooked me up with technical help showed me how to fix my problem. Haven't had a chance to do now. My handyman is out of commision for awhile thsnks

I wanted to veriy an email that I alledgely received from Walmart. I went to the chat line and with one or two questions, the agent connected me to a JustAnser technician who was SO helpful! He definitely went above and beyound by giving me some tips on spotting bad emails. I'm wriing them down and will share them with my friends. One of whom was taken in by a scammer and lost a large sum of money. So, thank you Justin, this user is completelu delighted with the Service.

I had cleaned the filter of the dishwasher when I came to visit.the dishwasher would not drain.after I got done the dishwasher would not come on at all. I thought texting someone, with experience might work.so I did.got a call back from a awesome man ( Austin) he walked me through and knew what it was.gave me part number and video how to.amazing.my Sister loves me again.lol.

Today I can write happily as our red slider is doing well and recovering. Yesterday my adult son who had found Terry, ( yes I know, not very original) trapped inside and under his basking rock. He was lifeless, we thought dead. We freed him but left him underwater until I looked up for advice, I saw some saying put him on his basking rock. We immediately did that and shortly after could see a flex of some kind and looked for more answers. Someone had said gently pump his front hands, when we did we saw slight movement of his limp head and neck. Then someone came on a chat while I was looking and asked what was happening and that we could connect to a vet. We continued and shortly after was connected to Dr Culpepper. She gave us instructions and a list of things to look for. I am thrilled to say by the evening his head had retracted back and was no longer limp he was holding his head up. A few hours into the night he had control of his legs and was standing on them. During the night my son woke and saw him in the water and panicked and put him back on basking rock which he stayed until he didn't. In the morning he had swam a little and was resting in the water leaning against the rock with his head up. Breathing well and no sounds or bubbles coming from his nose and also he did not swim sideways. The basking had revitalized him back. He is slowly recovering and we thank the support we got from the veterinarian. Thank you Dr culpepper!

Big scam!
See other comments as well.
They communicated a fee of 5$ for connecting me to a lawyer, but charged an additional 60$ on top of that. Criminal..

I was charged over night 80 dollars…I ended my subscription early on (did not like the taste and it made me hurt more than I did before trying it…I called and the first person was going to REFUND the 80 dollars…but they charged me 60 dollars more. The second man went in and made the request to REFUND all 140 dollars…he was nice and professional…I am writing this before I can see the REFUND! Thank You!

The IT specialist tried very hard, but unfortunately there is no way to fix the situation other than deleting the account. I am also bothered by the credit card charge of 1.00 EUR.

Brandon was great! He listened and asked the right questions to fix my stove quickly. I had been replacing parts not realizing the first part I replaced had a closed valve, just needed to flip a switch. Next time I'll start here!

After several supposed attempts to call me (my phone never rang), the techincian told me to pull the engine codes. THAT is not helpful! No questions from the tech to further understand the issue, just a generic, pull the codes. NOT helpful!
UPDATE, after I wrote the above, he CALLED me and we discussed the issue. It seems the website made me think he was finished when he was not. Website is not good, mechanics seem good.

I inadvertently signed up for a membership while just wanting to ask a question regarding ssa1099. I did not notice the "fine print" indicating that I was joining a membership for $55. Spoke with 3 different people through "chat" 2 of whom agreed to rebate my fee once I realized what happened. No rebate ever occurred. I emailed the company explaining my issue and was told that they were a company that wanted to provide "exceptional" service and customer experience yet refused to rebate my money. I find nothing exceptional about paying $60 for nothing, I never did speak with anyone regarding my question.
BEWARE OF SMALL PRINT. EVIDENTLY THIS IS HOW THEY MAKE THEIR MONEY!