JustAnswer

I inadvertently signed up for a membership while just wanting to ask a question regarding ssa1099. I did not notice the "fine print" indicating that I was joining a membership for $55. Spoke with 3 different people through "chat" 2 of whom agreed to rebate my fee once I realized what happened. No rebate ever occurred. I emailed the company explaining my issue and was told that they were a company that wanted to provide "exceptional" service and customer experience yet refused to rebate my money. I find nothing exceptional about paying $60 for nothing, I never did speak with anyone regarding my question.
BEWARE OF SMALL PRINT. EVIDENTLY THIS IS HOW THEY MAKE THEIR MONEY!

The first answer gave me only one clear alternative ER! The others options not so clear.i asked for more help & the 2nd expert just said it differently and more calm. Appreciated the option of 2nd opinion right then and there.

I am seriously pouring tears down my face and shaking. I agreed to a $5 talk with a neurologist instead I waited for 51 mins for no neurologist so I went to see if i was still charged 5 dollars INSTEAD I WAS CHARGED $51 and it is now 1:47 in the morning and I can't sleep because this is THE BIGGEST SCAM IVE EVER SEEN! I would never ever agree to $51 to talk to someone who didn't even show up and even if they did I would still be mad. Customer service is refusing to return the money I NEVER AGREED TO! I can't even believe I was this stupid to give them even $5. But I was desperate because my head is pounding with a migraine and again it is almost 2 am all I wanted was something to help my migraine and now my blood pressure and anxiety are through the roof.

I could not get Netflix on my TV because my anazon fix box wasn't working. I contacted JustAnswer and received a call back from a very nice and knowledgeable gentleman who was very helpful and walked me through what I needed to do to correct the issue. Now my grandson is able to watch his favorite shows when he comes over. Thank you

Our washing machine was stuck draining. Worse it was 7pm on a Saturday. Woody as able to diagnose the problem and offered an effective solution.

Thanks!

First time camper owner with logic. Storing over winter may have contributed to issues, squirrels decided to occupy, and store black walnuts. So have to seal things better in various places, GRR!

My grand puppy has an upset stomach; threw up a few times then clear liquids. I spoke to Dr.Brazelle, and he addressed my concerns. He gave me instructions on what to do. Grateful that I will be able to provide my grand puppy with some relief.

Both assessment associates did their very best to research the item in question and came up with a solution and advised as to what steps to next take.

Very experienced. Answered my questions quickly and accurately. I took the advice soon after the conversation. I am thankful I went through Just Answer before making any decisions.

Went to four different locations to see if they would be able to check it out. All told me the same thing get a appointment can't do that for free. Wasnt asking for a hand out.

I was misled / misinformed about a charge for a ONE TIME technician support phone call. If you review our conversation texts, nothing was said about a MEMBERSHIP. Sumit said there would be a ONE TIME REFUNDABLE FEE of $!.00. Then I was sent the window for my credit card charge information. I was surprised to get an immediate text from my bank of a $56.00 charge on my account! I know you think I was aware of this membership, but, it all happened so quickly. I trusted Sumit for what I was Quoted and frankly feel that denying me a REFUND is unprofessional and an unfair business practice of MICROSOFT SUPPORT.

The system does not recognize my phone number. Sometimes I can't make contact. I am a member. The system has been broken for over two years with my information. No body response to my problem. I give up. Sometimes it works but then again no response my phone # *******004. *******@yahoo.com. Contact me. Let's talk!$

My furbaby had discharge and dried blood after grooming. The vet on call was wonderful! She calmed my worry and gave me a suggestion to use household items to make a gentle flush. Worked like a miracle. Baby and mommy now able to rest until we can get to vet office on Monday. I wish I could give her a hug

It told us to complete our credit card details and it was fully refundable this before we start. However after completing our requests nowhere did it tell us where the $2.00 was refunded,it did ask us for a tip towards the operator which I found a little of putting, However I didn't leave a tip despite the fact she did earn it, due to being unsure where and when I would receive my refund. You need to make thus area much clearer.