JustAnswerReviews 11,243

Quick informative professional and offered a lot of detailed advice

Randy was one of the best techs i ever worked with! He was super knowledgeable, patient and understood my questions! I sent pictures and he even left the thread open until i could get a wire tester, We ordered the parts that are needed and they are on its way by Monday! Randy saved our families rest of Summer! So greatful for his attention to detail.

I did not know what to do as I was not getting anywhere with the information that I had. However one contact with the lawyer, gave me the correct telephone number to call and identified

Jesse listened and corrected the issues while explaining best procedures to use moving forward

Quick answers were paramount. The tech's recommendations solved my problem.

Our 7mo old puppy had chewed & ingested part of her toy. We were not sure if we needed to run to local Vet ER or not so contacted online help. Vet online asked several questions and even looked at photo of leftover toy I sent. She advised we take puppy to local Vet ER. We did and local Vet ER did XR and gave her med to induce vomiting. When they saw what came up, it not only had chewed toy remains but also some "felt?"she had gotten from somewhere that definitely would have blocked had it gone farther than her stomach! Thank you Dr. Debby for your advice to take her!

It appears that you all do not want to speak with customers on the telephone. It took me almost an hour to finally reach a live person. Furthermore more when I did it was difficult to understand him because he was foreign. I have no problem with foreigners…I just don't think they should be advising customers about technical dealings on the telephone. Your representative tried desperately to fix the problem with my television without success. Finally after almost another hour he gave up and advised me that he would have a technician come to my home. It's very clear that you hire foreigners because the will work for less and you'll do anything to avoid sending your technicians into the field…. IT SAVES MONEY…but it's very frustrating for your customers! I fully understand that you all are in business to make money but you are fare from customer friendly. Finally I understand that my comments will fall on deaf ears. "Have a nice day!"

Mechanic diagnosed problem with info i provided and then was sending instructions to replace starter

Very helpful very experienced and took a load of my mind thank you

Andy was so help, he got the whole story from me and advice was given and taken
Thank you Andy

I got excellent advice about my daughter's criminal case, and suggestions about where to find further information online.

Dan was able to relate to my problem and gave me great advice. I would've had to tow my vehicle for help.

I hated paying another fee for this service but it was worth it because they resolved my problem right away.

Great. Lawyer explained in detail what I needed to understand about my issue.

I was matched with an appliance expert and was called within 10 minutes. Philip was courteous and diagnosed the probable causes quickly

Had a quick question about a bug bite reaction - the doctor was helpful and added information about what additional signs to watch.

My technician was awesome he listened to me and gave me exactly what I needed to fix the car. Getting to the technician really sucked somone in management needs to make the process of getting to a technician better