JustAnswerReviews 15,570

I went on the site because it advertised quick answers with an expert. I had to speak with a chat bot that asked good questions to give context to said expert and connected me within around 15-30 min. In that time I went on google to make sure just answer wasn't a scam. I saw a few reviews from reddit and other forums from 5 years ago where most reviews were negative but I kept looking around because my issue was really personal (if I had made the right decision in trusting my veterinarian to euthanize my pet ferret) I saw more recent reviews that gave me renewed hope that the service was legitimate and in the end I received a message from the chat bot to tell me she had found an expert. The expert was kind and proffessional and answered me truthfully.

Tried to start computer first thing in morning. Keyboard not functioning properly - numbers only - no letters. Tried all keys - nothing worked and then - apparently by accident - JUST ANSWER - appeared on the screen. With a load of patience the help and guidance I received completely resolved the situation.

I was evaluating selling a home with seller financing and had questions about joining an LLC with the investor. AJ was able to go through all the details with me in-depth and advise how joining the LLC would exclude capital gains exemption from sale of a primary residence saving me 1000s in future liability. Thanks AJ and JustAnswer for being there with advice when I needed it!

I could not open Outlook after Windows 10 was changed to Windows 11. Tech called back and walked me through the process step by step. Excellent service.

Austin was helpful, patient, understanding, and very knowledgeable. He walked me through a reset of my washer. I am very grateful. I would definitely use the service again.

I needed to know if I could increase or give extra pain medication for our Bella who has osteosarcoma. She was limping and seemed to be uncomfortable. Dr. Nikko gathered all the information about Bella and her history and gave us a couple of options for her comfort last night. He also gave recommendations going forward to discuss with our regular vet to keep Bella as comfortable as possible. He said several times that he was so sorry she was going through this. I felt like he really cared!

Not knowing anything about fix anything my service advisor was so patient and explained everything with great respect for my lack of knowledge on repair. He even found an alternative replacement for me since it looks like my freezer may not be repairable due to age.

The mechanic was very helpful. He gave me a list of possible things that could cause the issue i was having with my A/C and helped walk me through trouble shooting those things to determine the cause of the problem. The part is ordered but I feel confident that we have a correct diagnosis.

Lights are blinking on my Epson Artisan 1430, and it won't print. Joseph pinpointed what was wrong and gave me a number for Epson to pursue an internal problem.

I admit that when I first registered for the service I was somewhat skeptical. However, when I received a phone call from Dino just a few minutes later, my skepticism turned on a dime. In just a few seconds, he accurately diagnosed the issue and provided a remedy that worked the first time. With the help of a neighbor, my dishwasher was running perfectly again in minutes. Dino to the rescue!

I asked for and received info I needed to correct a problem and then I lost all the recommendations and had to go back in to try and retrieve. I had to provide you with who, when, etc. i had talkrf with. Then IT Tech came on line and all of a sudden my info was back. Today i need to follow instructions and correc the issue. Wish me luck. Very stressful for a retired space center 88 year old woman wlth health problems to deal with. Thanksi so much.

The mechanic was terrific, seemed very knowledgeable, gave me a good foundation of knowledge to bring to my mechanic. There was confusion about what the fee was supposed to be, but if it was $39, I think I got my money's worth. The mechanic (Sean)has a great manner, made me feel very comfortable asking my "stupid" questions, explaining everything clearly. The JustAnswers service is a pleasant surprise. I'll be back!

Dr Adrian calmed my fears
The spot appeared suddenly Was concerned by Dr said it was probably food debri or a feather cyst. I have to watch it the next couple of days for any changes

The process was extremely easy when the plumber was communicating with me he gave me a lot of great ideas. All of his information was very informative answered all of my questions will definitely use again.

Super quick and helpful response; addressed every single one of my concerns right away, thank you! Gave me peace of mind. I will definitely be using this again if I ever need to.

Dryer would turn on but not run. Through a process of elimination with the technician, Alex, we were able to determine what the problem was and fix the dryer without paying an arm and a leg.

Shane provided me various items to trouble shoot which could be the source of the problem. Was clear on the discussion and the suggestions clearly made sense. I now need to get into the troubleshooting any try out the various suggestions

Taya was an EXCELLENT first step to moving forward with my employment issues. She was specific as to what I need to do. I wasn't rushed and she was so thorough. The best part was she was incredibly attentive, nice and responsive. She only had GREAT answers for all of my questions and needs. Thank you!

The veterinarian answered all my questions. She was so understanding and compassionate as we discussed my pet's end of life..