JumplineReviews 74

I've been with Jumpline for the last 3 months and they have always been on top of things. The service that they provide has always been one of the best. If there were problems with my site, they fast to respond. The features are the best part because you get Cpanel which is my favorite control panel compared to like exim or plesk which were the only options at my old host.

Jumpline has good pricing, fair support - our hosting was actually done by shared, and while their support was generally good. They support php7 and all the php extensions I need. I can create MySQL databases myself through the control panel without authorization. I can add additional TLD's at no extra cost. My webmail is a lot easier to get to than it is on other hosts using cPanel. Recommended.

The two experiences were radically different. The other hosting company was happy to help with anything specific that we told them to do, but discovering the issue, analyzing it, and choosing the appropriate action was entirely our responsibility. Jumpline noticed that there was a problem and proactively took the initiative to analyze and respond.

Thanks, Jumpline, for saving me a few hours of frantically parsing log files on a Saturday afternoon, and three cheers for your team and especially for the engineer, don't remember his name.

Now I have so much more control of my web server and confidence being supported by this reliable web host. I have been in the design business for 6 years and have moved many times. Jumpline impressed me with the features, speed, uptime and customer support.
Cpanel based hosting with a simple account interface, well worth the slight extra cost. Had one issue setting up an SSL account and they went the extra mile to resolve it to my satisfaction. Recommended.

Jumpline deserve to be in the top listing of hosting providers. Excellent value for money. $10/month for good web hosting with plenty of bandwidth, may e-mail accounts, many extras (at no charge), and the best Technical Support I've come across - extremely responsive and very helpful.
They have tremendously improved the stability of their servers!

I've been with Jumpline since May, 2013 and they have been amazing, they stay competitive and are always increasing their site space and offerings at to extra cost to me. The best thing is customer support, any question you have will be answered within 10 minutes.
The price is very reasonable compared to other hosts I've seen. I also just opened another site with them and I got a nice discount on that for already having another account with them so I thought that was nice. As for customer support I absolutely love it.
I would strongly recommend Jumpline to anyone who is looking for a good hosting company. Currently we are hosting 5 sites with them and have nothing but good things to say.

This company isn't horrible unless you need help. Then they are useless. If you want to talk to a person you have to go through the slow online chat process, and then they just want to blow you off. Finally after the person could not tell me the answer to my problem I insisted on talking to a real person. So I finally got the number and waited on hold for about 15 minutes. The person I got couldn't answer any billing questions and the person who has any knowledge about billing and billing policies had left the office for the day by 3:00 PM. I have never received a response back, and all I want to do is cancel my service. I don't want my money back. I just want to be done with them. So avoid this company because they will hold you hostage for at least a year no matter what you do.