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How would you rate Julep?
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Canada
2 reviews
4 helpful votes
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Good Service!
July 3, 2013

Good Service! Very nice people, although i was disappointed in the previous box. I loved the nail polishes but disappointed in the DD Cream( BB CREAM). It didn't match my skin, doesn't give any coverage, makes my skin feel sticky also the container was only half full. Love the packaging though.

Date of experience: July 3, 2013
California
15 reviews
58 helpful votes
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What I like about julep is the surprise I get every month and the colors really are very unique and always fashionable. The discounts are great and it makes a great gift for friends living far away. Here is what I do not like-- I do not like how you cannot sign up for just month to month :(

Date of experience: January 30, 2014
Tennessee
1 review
0 helpful votes
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First time user
June 13, 2022

I have been searching for makeup with healthy ingredients so I took a chance with JULEP! I am 69 years young and Never have I tried a mascara that did not make my eyes hurt and burn all day! I have been wearing With a Twist mascara all day now and the relief is amazing! I also bought three colors of eyeshadow I absolutely love (don't let that charcoal scare you away, ladies) I use it like an eyeliner ALL around my eyes AND as a brow filler! It is very soft and I do not look like a raccoon. Lol I also bought the Clay Matte & the Pearl Shimmer … just a perfect combination and so natural looking. And last, I got the concealer which I Love because it brightens your eyes without looking shinny or oily. I always had to use face powder and now, I do Not! I am getting ready to order more products, especially have my eye on the healthy nail polish. I am so thankful to this company because I can now wear makeup again without irritation all day long! And it truly does LAST! Thank you JULEP for a healthy product and at a very SWEET Price!
Patti

Date of experience: June 11, 2022
Texas
19 reviews
314 helpful votes
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The first time you use the site, you can get a trial version for 4.99 (free+shipping.)
Use code FREEBOX.
I like that you can answer questions about your preferences and the selection is somewhat personalized, however, you may get a shipment of things you do not want or need.
In one box, I received two small nail polish colors, a nail buff that is about 1 x 2inches and a cuticle serum. Meh. If I were to go to the store, I would have bought one of the polishes.
If you like a lot of extra items and want a shipment to come monthly, this is the site for you. If you don't like a lot of clutter and want to pick items based on what you would use, you may want to avoid this service.

The customer service line receives 5 stars. Quick answer, very friendly and easy to use prompts.

Date of experience: April 19, 2014
Virginia
4 reviews
11 helpful votes
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I have been a Maven for over 2 years now and I LOVE my Maven box! I have heard some complaints in the past, but I've personally never had a problem with them. I love the polish and for $20 a month, it's a great deal considering the polishes are $15 each! I love the beauty products that come along with each box. It's an absolute great deal and I highly recommend this subscription! You can always skip that month if nothing seems to suite you. There was 1 month that we had some "funky brushes" in the polish and they had quite a few people complain. About a week later I received 2 new bottle tops with a note saying they don't know what happened but they acknowledged the mistake and replaced them for me! I also had one bottle broken and they sent me a new bottle within a couple of days. To me, that's not a big deal considering how many beauty products I buy in the mail. They do a great job in packaging and the box always gets to me super fast and I love the whole process! Love being a Maven!

Date of experience: March 5, 2014
New Jersey
11 reviews
16 helpful votes
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I love getting new polishes every month! They've really been able to nail down my style because I have yet to receive a single polish I didn't like.

Date of experience: July 2, 2014

Overview

Julep has a rating of 2 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Julep most frequently mention and customer service. Julep ranks 557th among Cosmetics sites.

service
4
shipping
4