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Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.
The company's reputation is notably mixed, with customers praising the high quality and craftsmanship of certain products, particularly handmade items. Positive experiences often highlight efficient navigation of the website and timely deliveries. However, significant concerns arise regarding customer service, including delayed shipments, inadequate support for order issues, and challenges with returns. Many customers express frustration over misleading pricing and lack of responsiveness, leading to a sense of dissatisfaction with their overall purchasing experience. This feedback suggests a need for improved communication and customer support to enhance customer trust and satisfaction.
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I was alerted to an email in relation to sale and logged on the link to the website. Easy to navigate and place orders as was confirming and payment. Very very quick delivery.
Everything came in in a timely fashion and in perfect shape. Very happy!
Great, thank you!
I had ordered the candlesticks as a group gift for my daughter's shower, which had to be postponed along with her wedding due to Covid 19. Also, because of the virus, I have been temporarily laid off from work and am living on a very tight budget, as many people are these days. Since the candlesticks were $700 CAD, and I had paid for them in advance of the upcoming shower, expecting to be reimbursed, I requested that I be allowed to return them without a 15% restocking fee due to these extenuating circumstances. I was willing to pay the shipping charge back to Israel, and I would reorder them again next year. They suggested I keep the candlesticks since I would have to pay for shipping again next year and I was told that they would not accomodate my request to waive the restocking fee. I was disappointed that this company, under these circumstances, did not have more compassion and understanding of the situation. My daughter had chosen many items for her registry from JudaicaWebstore.com and she has now removed them and will shop elsewhere. We don't want our guests to have any more issues with these thieves!
Sorry you feel that way, a restocking fee is not thievery. The issue is that our supplier does not accept these items back, so we cannot afford to bear the full loss.
Been ordering from Judaica Webstore for several years. Great site to see all the latest and best Ahava and Dead Sea products. Easy to navigate. Order arrives timely considering it comes direct from Israel. Highly recommend.
Thank you so much!
FAKE reviews and FAKE kosher items
Every G-d fearing person should NOT trust this website when it comes to kosher.
They are unwilling to help me out, even though they know they sold me garbage instead of a Kosher product they promised.
For now I will not reveal your price system discount scam.
Every single, and I mean EVERY SINGLE item that is sold on our website and labelled as kosher is most definitely 100 % kosher and supported by kashrut certificates. The gentleman who posted this review from Holland was not happy that the tallit he bought was not strictly, strictly kosher., only 100% to a normal, regular kosher standard.
We even provided this gentleman the Rabbinical authoritative position on the item he bought- one year ago, and instead of, as a decent Jewish person should, accept that there are different guidelines in authoritative Jewish law, NO he chose to go public with his grievance in the most un-Jewish way possible.
I have bought only kippot from them but I love the variety of items they offer. You can find absolutely everything. I like a lot that they offer specific products from artists. Also for coming from Israel the wait wasn't bad at all. I will definitely will be back for other items. I have my eyes on tefillin and tallit
:)
Looking forward to hearing from you.
Thank you so much.
Perfect experience! I got what I ordered, it packed so perfect nothing hot broken.
Excellent!
The Yair Emanuel Heart with Flowers was my most recent purchase from Judaica Webstore. It is lovely. I have ordered from the store for several years now, and have been pleased with my purchases and their shipping time. Customer service representatives are very responsive with quick replies that are professional and thoughtful.
Thank you so much for your orders and lovely review.
What a great idea to incorporate the State of Illinois seal and do part of it in Hebrew. Lots of positive comments.
Outstanding
I am never disappointed with the items I order from this website. Quality and workmanship are first class.
Yes, thank you!
I have dealt with Judaica webstore for a number of years now, in that time I have had nothing but superb service, prompt delivery, and great communications, I highly recommend this company and will be dealing with them forever more. Judah
Incredible, thank you so much.
Very good, we have bought many items and we have not been disappointed with anything so far indeed we are most impressed with your service and we are most supportive of Israel.
Very much appreciated.
I love ordering from Judaica Web Store! What ever I receive is just like the pictures. The red bracelet and the necklace were exactly what I wanted. Thank you
Thank you very much!
I am very satisfied with the product. It arrived on time and the quality was as anticipated. Thank you!
So far I have purchased two kippahs and I am very satisfied with them and with the quality of Judaica Store services. I received the parcels quite quickly.
Outstanding.
I was very pleased with the Shofar and your quick service in sending it to me and also I appreciate the advice you gave me on where to find lessons on how to blow the Shofar correctly, and I'm playing it now, many thanks.
Excellent!
Great stuff thank you friends Shalom. I'll be back to the promised land I hope soon blessed is He who comes in the name of the Lord.
Thank you so much!
We love the mezuzah and the Tree of Life art we bought. They are unique and good quality. We hang them both proudly in our home.
Outstanding.
Answer: It is awful! Stay away. I might as well have taken a $100 bill & thrown it in the garbage.
Answer: Dear Customers! We are sorry for the delay you had in receiving a response. Please note that around the beginning of this year we have had same major managerial changes in the company. Thankfully, everything is being dealt with and we'll be sure to get to you within 24 hours. Please note that it is Fridays and Saturdays that are not working days here in Israel. Thank you! Shlomi Customer Service JudaicaWebStore
Answer: Our agent is working on your case and will respond to you.
Answer: Hi Lisa, I am sorry to hear that. Can you please email us your order number to customerservice@judaicawebstore.com All the best, Judaica Webstore.
Answer: Hi Elliot, Thank you for your order. Can you please email us at customerservice@judaicawebstore.com with your order number so we can assist you. All the best, Judaica Webstore
Answer: Hi Linda, Could you please provide me first with the SKU (product code) of the item you're referring to? It is located on the product's page, below the title of the product. Also, feel free to open a support ticket by e-mailing customerservice@judaicawebstore.com
Answer: Doubtful. Their shipping is the reason for most of their bad reviews, it takes a LONG time for anything to arrive.
Answer: They lie ALL the time on shipping. Truly- until they get this together and get some integrity, this company should go out of business.
Awesome, thank you!