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Judaica Web StoreReviews 285

4.2

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From the business

Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.


judaicawebstore.com
Founded in 2001
Jerusalem, Israel
How would you rate Judaica Web Store?
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Judaica Web Store Reviews Summary

The company's reputation is notably mixed, with customers praising the high quality and craftsmanship of certain products, particularly handmade items. Positive experiences often highlight efficient navigation of the website and timely deliveries. However, significant concerns arise regarding customer service, including delayed shipments, inadequate support for order issues, and challenges with returns. Many customers express frustration over misleading pricing and lack of responsiveness, leading to a sense of dissatisfaction with their overall purchasing experience. This feedback suggests a need for improved communication and customer support to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

value
20
quality
26

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Perfect
April 21, 2020

I love ordering from Judaica Web Store! What ever I receive is just like the pictures. The red bracelet and the necklace were exactly what I wanted. Thank you

Date of experience: April 21, 2020
Arik B. — Judaica Web Store Rep
over a year old

Thank you very much!

GB
1 review
1 helpful vote
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Great Product!
April 21, 2020

I am very satisfied with the product. It arrived on time and the quality was as anticipated. Thank you!

Date of experience: April 21, 2020
Lithuania
1 review
0 helpful votes
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A very satisfactory experience
April 21, 2020

So far I have purchased two kippahs and I am very satisfied with them and with the quality of Judaica Store services. I received the parcels quite quickly.

Date of experience: April 21, 2020
Arik B. — Judaica Web Store Rep
over a year old

Outstanding.

GB
1 review
0 helpful votes
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Quick service
April 21, 2020

I was very pleased with the Shofar and your quick service in sending it to me and also I appreciate the advice you gave me on where to find lessons on how to blow the Shofar correctly, and I'm playing it now, many thanks.

Date of experience: April 21, 2020
Arik B. — Judaica Web Store Rep
over a year old

Excellent!

California
1 review
0 helpful votes
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Shalom
April 21, 2020

Great stuff thank you friends Shalom. I'll be back to the promised land I hope soon blessed is He who comes in the name of the Lord.

Date of experience: April 21, 2020
Arik B. — Judaica Web Store Rep
over a year old

Thank you so much!

Colorado
2 reviews
0 helpful votes
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We love the mezuzah and the Tree of Life art we bought. They are unique and good quality. We hang them both proudly in our home.

Date of experience: March 25, 2020
Arik B. — Judaica Web Store Rep
over a year old

Outstanding.

Texas
1 review
11 helpful votes
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Quality
March 12, 2020

Amazing craftsmanship, stunning & handcrafted. Wonderful Experience

Date of experience: March 12, 2020
Arik B. — Judaica Web Store Rep
over a year old

Thank you so much, please note five stars is the best rating.

California
2 reviews
0 helpful votes
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Good service
March 12, 2020

My item was delivered in a timely and careful way. I am very satisfied.

Date of experience: March 12, 2020
Minnesota
4 reviews
24 helpful votes
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Ordered several items for my son s bar mitzvah. Paid 25 more for express delivery(2-4 days). Did not hear anything. Contacted customer service 4 times- no reaction except they are opening a ticket. Well this does not help me as the bm is in 3 days. Will continue to share my experience on social media

Date of experience: March 10, 2020
Arik B. — Judaica Web Store Rep
over a year old

I see our agent did reply to your email. We received your order late Saturday night and express shipped it on Monday.

GB
1 review
11 helpful votes
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First Rate Service
March 9, 2020

I had contacted customer services with a query about sizes and received a very quick reply which enabled me to place my order with confidence about the exact item I required. My purchase arrived quickly and earlier than anticipated, it was exactly as set out on the website and I am very pleased all round with the product and service I received.

Date of experience: March 9, 2020
Georgia
1 review
0 helpful votes
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My sabra bear!
March 9, 2020

Ordered--and received! --my little sabra teddy bear in no time, and he is quite the mensch! Very handsome, and a delight to have!

Date of experience: March 9, 2020
Arizona
1 review
0 helpful votes
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Disappointed
March 9, 2020

It's not easy to find what I was looking for. It's quite different.

Date of experience: March 9, 2020
Georgia
1 review
0 helpful votes
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Beautiful Jewelry
March 9, 2020

Exceeded Expectations! Will definitely order from here again!

Date of experience: March 9, 2020
Maine
1 review
0 helpful votes
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They have what I need!
March 9, 2020

Great products at a great price! Items are unique and interesting, and I always enjoy my experience with them.

Date of experience: March 9, 2020
New York
2 reviews
0 helpful votes
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Need for Patience
March 9, 2020

Easy to place orders. In 3 orders I've placed, it. Takes about a week to ship and until it ships there is no way to check status.

Date of experience: March 9, 2020
Georgia
1 review
13 helpful votes
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Happy with purchase
March 9, 2020

I purchased 2 items - both beautiful, and will be treasured memories of a trip taken to Israel. I especially like that Judaica Web Store verified the spelling of the name for one item, as it is an unusual name - I appreciate that they took the extra time and care to make sure my item would be correct. This is the second time I have purchased from them, and would do so again. Very satisfied with overall purchase and experience.

Date of experience: March 9, 2020
GB
1 review
0 helpful votes
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Magen David
March 9, 2020

Lovely gift which arrived within a short period of time.

Date of experience: March 9, 2020
GB
1 review
18 helpful votes
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A Very Satisfied Customer
March 9, 2020

I purchased a business card holder for my sister in law and a kinetic Star of David clock for myself. I didn't understand the breakdown of the charges on my e-receipt. I requested an explanation as I thought I was paying a lot less than was on the receipt. I received an explanation which was very satisfactory. All in all I am a very happy shopper and will be returning for more purchases. Thank you Judaica.

Date of experience: March 9, 2020
Arik B. — Judaica Web Store Rep
over a year old

Thank you so much :)

Czechia
2 reviews
0 helpful votes
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Reliable, impressive offerings
March 9, 2020

I greatly enjoy shopping here. Service and quality of merchandise are outstanding.

Date of experience: March 9, 2020
Arik B. — Judaica Web Store Rep
over a year old

Wow thank you so much!

Australia
1 review
0 helpful votes
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Great product
March 9, 2020

Exceeded my expectations on quality of product. Good value for money. I'll be coming back. It took a little longer than expected to receive in international post.

Date of experience: March 9, 2020
Arik B. — Judaica Web Store Rep
over a year old

Thank you very much for your order and feedback.