Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.
The company's reputation is notably mixed, with customers praising the high quality and craftsmanship of certain products, particularly handmade items. Positive experiences often highlight efficient navigation of the website and timely deliveries. However, significant concerns arise regarding customer service, including delayed shipments, inadequate support for order issues, and challenges with returns. Many customers express frustration over misleading pricing and lack of responsiveness, leading to a sense of dissatisfaction with their overall purchasing experience. This feedback suggests a need for improved communication and customer support to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love ordering from Judaica Web Store! What ever I receive is just like the pictures. The red bracelet and the necklace were exactly what I wanted. Thank you
I am very satisfied with the product. It arrived on time and the quality was as anticipated. Thank you!
So far I have purchased two kippahs and I am very satisfied with them and with the quality of Judaica Store services. I received the parcels quite quickly.
Outstanding.
I was very pleased with the Shofar and your quick service in sending it to me and also I appreciate the advice you gave me on where to find lessons on how to blow the Shofar correctly, and I'm playing it now, many thanks.
Excellent!
Great stuff thank you friends Shalom. I'll be back to the promised land I hope soon blessed is He who comes in the name of the Lord.
Thank you so much!
We love the mezuzah and the Tree of Life art we bought. They are unique and good quality. We hang them both proudly in our home.
Outstanding.
Amazing craftsmanship, stunning & handcrafted. Wonderful Experience
Thank you so much, please note five stars is the best rating.
My item was delivered in a timely and careful way. I am very satisfied.
Ordered several items for my son s bar mitzvah. Paid 25 more for express delivery(2-4 days). Did not hear anything. Contacted customer service 4 times- no reaction except they are opening a ticket. Well this does not help me as the bm is in 3 days. Will continue to share my experience on social media
I see our agent did reply to your email. We received your order late Saturday night and express shipped it on Monday.
I had contacted customer services with a query about sizes and received a very quick reply which enabled me to place my order with confidence about the exact item I required. My purchase arrived quickly and earlier than anticipated, it was exactly as set out on the website and I am very pleased all round with the product and service I received.
Ordered--and received! --my little sabra teddy bear in no time, and he is quite the mensch! Very handsome, and a delight to have!
Exceeded Expectations! Will definitely order from here again!
Great products at a great price! Items are unique and interesting, and I always enjoy my experience with them.
Easy to place orders. In 3 orders I've placed, it. Takes about a week to ship and until it ships there is no way to check status.
I purchased 2 items - both beautiful, and will be treasured memories of a trip taken to Israel. I especially like that Judaica Web Store verified the spelling of the name for one item, as it is an unusual name - I appreciate that they took the extra time and care to make sure my item would be correct. This is the second time I have purchased from them, and would do so again. Very satisfied with overall purchase and experience.
I purchased a business card holder for my sister in law and a kinetic Star of David clock for myself. I didn't understand the breakdown of the charges on my e-receipt. I requested an explanation as I thought I was paying a lot less than was on the receipt. I received an explanation which was very satisfactory. All in all I am a very happy shopper and will be returning for more purchases. Thank you Judaica.
Thank you so much :)
I greatly enjoy shopping here. Service and quality of merchandise are outstanding.
Wow thank you so much!
Exceeded my expectations on quality of product. Good value for money. I'll be coming back. It took a little longer than expected to receive in international post.
Thank you very much for your order and feedback.
Answer: It is awful! Stay away. I might as well have taken a $100 bill & thrown it in the garbage.
Answer: Dear Customers! We are sorry for the delay you had in receiving a response. Please note that around the beginning of this year we have had same major managerial changes in the company. Thankfully, everything is being dealt with and we'll be sure to get to you within 24 hours. Please note that it is Fridays and Saturdays that are not working days here in Israel. Thank you! Shlomi Customer Service JudaicaWebStore
Answer: Our agent is working on your case and will respond to you.
Answer: Hi Lisa, I am sorry to hear that. Can you please email us your order number to customerservice@judaicawebstore.com All the best, Judaica Webstore.
Answer: Hi Elliot, Thank you for your order. Can you please email us at customerservice@judaicawebstore.com with your order number so we can assist you. All the best, Judaica Webstore
Answer: Hi Linda, Could you please provide me first with the SKU (product code) of the item you're referring to? It is located on the product's page, below the title of the product. Also, feel free to open a support ticket by e-mailing customerservice@judaicawebstore.com
Answer: Doubtful. Their shipping is the reason for most of their bad reviews, it takes a LONG time for anything to arrive.
Answer: They lie ALL the time on shipping. Truly- until they get this together and get some integrity, this company should go out of business.
Thank you very much!