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Judaica Web StoreReviews 285

4.2

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From the business

Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.


judaicawebstore.com
Founded in 2001
Jerusalem, Israel
How would you rate Judaica Web Store?
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Judaica Web Store Reviews Summary

The company's reputation is notably mixed, with customers praising the high quality and craftsmanship of certain products, particularly handmade items. Positive experiences often highlight efficient navigation of the website and timely deliveries. However, significant concerns arise regarding customer service, including delayed shipments, inadequate support for order issues, and challenges with returns. Many customers express frustration over misleading pricing and lack of responsiveness, leading to a sense of dissatisfaction with their overall purchasing experience. This feedback suggests a need for improved communication and customer support to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

value
20
quality
26

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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Great customer service
December 30, 2020

Great customer service, convenient online order set up, and amazingly painless return experience (thank you, Tzvi!). Order tracking could use some improvement; otherwise, really great webstore.

Date of experience: December 30, 2020
Arik B. — Judaica Web Store Rep
over a year old

Thank you very much Uliyana

GB
1 review
0 helpful votes
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Happy to recommend
December 30, 2020

My experience in dealing with Judaica online was very easy and their site is simple to navigate. The goods purchased were dispatched and received very quickly.
I have been more than happy with what I chose and the in depth descriptions are very helpful.
Will certainly use again and highly recommend.

Date of experience: December 30, 2020
Arik B. — Judaica Web Store Rep
over a year old

Thank you very much

Australia
1 review
1 helpful vote
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I am very disappointed with my whole purchase experience wit Judaica Webstore.com. There website is misleading. They state the price of their products in $ but they fail to mention it is American dollars which means I ended up paying nearly 25% more and when I complained they gave me a 7% discount. Judaica Webstore did not help with follow up support when my purchase was two weeks overdue nor when it became over a month overdue. I received e mails that did not address the issue. Altogether a very disappointing retail experience!
I would definitely not buy from Judaica Webstore.com again!

Date of experience: October 20, 2020
Australia
1 review
0 helpful votes
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Love this product!
September 8, 2020

One of my favourite products! I love using it and how it makes my skin feel too

Date of experience: September 8, 2020
GB
1 review
0 helpful votes
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Easy to buy online
September 7, 2020

I found exactly what I'm looking for, the delivery was quickly

Date of experience: September 7, 2020
GB
1 review
0 helpful votes
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Very pleased
September 6, 2020

Bought my husband a watch and he was very pleased with it, my purchases from yourselves always arrive and we are always happy with a purchases

Date of experience: September 6, 2020
Florida
1 review
9 helpful votes
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Israeli sandals
September 6, 2020

Lovely sandals and very comfortable, run true to size. Prompt attention to my email questions, much appreciated. They would be easier to take on and off if they had velcro instead of buckles but otherwise very satisfactory.

Date of experience: September 6, 2020
California
1 review
0 helpful votes
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Great quality product
September 6, 2020

I purchase some leather sand for my husband. They are great quality and very nicely made.

Date of experience: September 6, 2020
Tennessee
3 reviews
18 helpful votes
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Variety and Quality
September 3, 2020

I enjoy every purchase I've received from World of Judaica. This time, I've begun collecting charms for a bracelet my daughter gave me. I can't wait to add more charms over the months and years. And, I'm looking forward to celebrating the Fall feasts this year with my new tamborine. I chose the tamborine with the design of the women singing and dancing after crossing the Red Sea.

Date of experience: September 3, 2020
Montana
1 review
0 helpful votes
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Enjoy shopping with them
September 3, 2020

Everything arrived as described and ordered. Will order from them again.

Date of experience: September 3, 2020
Texas
1 review
12 helpful votes
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Excellent
September 3, 2020

My experience with JudaicaWebStore.com and also their customer service support has been excellent. I ordered an item that was no longer available and they were quick to reach out and resolve the issue with me. They provided other options or a refund. I preferred to buy a different product in the same price range and they fixed the issue immediately. I am so happy with their service and I will definitely be a loyal customer in return, I love their products and I am extremely impressed on how fast they are to resolve and fix any issues. They truly show that they value their customers and are so helpful. They are absolutely a wonderful blessing.

Date of experience: September 3, 2020
Tennessee
1 review
0 helpful votes
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The Holy Land Sandals
September 3, 2020

I've been buying my sandals from this company for ten years now. Well made, long lasting, comfortable and I absolutely love them.

Date of experience: September 3, 2020
GB
3 reviews
22 helpful votes
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Great Website to Shop!
September 3, 2020

Judaica WebStore.com is one of my very favourite websites for shopping, whether for gifts for others or to buy for myself. They always have the highest quality and enormous variety of items to choose from. Prices are very reasonable. Everything I order arrives on time and in perfect condition, expertly wrapped. Whenever i have had to communicate with Customer Services, they are consistently warm and friendly, efficient and expertly take care of any situation that may arise. There are very few websites as good or better than Judaica WebStore.com. I plan to continue enjoying ordering from them for years to come.

Date of experience: September 3, 2020
New Jersey
1 review
0 helpful votes
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Great Service
September 3, 2020

Website was easy to order from and the items came in about two weeks, which is pretty great, considering how far they are coming from.

Date of experience: September 3, 2020
New Zealand
1 review
0 helpful votes
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Serious Company
September 3, 2020

Impeccable Service; great packaging, timely delivery.

Date of experience: September 3, 2020
Louisiana
3 reviews
0 helpful votes
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My JudicaWebStore experience
September 3, 2020

I ordered several items and have been pleased with everything. However, I did order 2 menorahs and they haven't come in. Can you help me with this?

Date of experience: September 3, 2020
France
1 review
0 helpful votes
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Excellent I love this website
September 3, 2020

Excellent products. Perfect website. LOVE IT. Beautiful jewel and wonderful quality

Date of experience: September 3, 2020
New York
1 review
3 helpful votes
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I had a problem with not receiving an electronic receipt and the response was prompt and courteous.
Shipment was very fast and the product was great.
I would recommend this site.

Date of experience: August 4, 2020
Arik B. — Judaica Web Store Rep
over a year old

Thank you so much

Canada
2 reviews
17 helpful votes
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Excellent Products
July 24, 2020

I have bought some handicrafts, cosmetics, but mainly wines and they are all of very good quality. You don't have to be an expert to say, for example, that passion fruit and pomegranate are very aromatic and the basic flavour is amazing. Cabernet Sauvignon is an excellent dry red wine. They come very well packed and I have received all the products intact.
I also bought a gift box from Lin“s Farm Mediterranean Superfood Specialties and received a product that I was not familiar with: Harosset... get hooked... it is a delight!

Date of experience: July 24, 2020
Arik B. — Judaica Web Store Rep
over a year old

Excellent!

California
2 reviews
0 helpful votes
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Lovely Bat Mitzvah gift!
July 23, 2020

I ordered the Shema silver necklace and the Yair Emanuel Bat Mitzvah embroidered jewelry box for a special young woman. I was very happy with the purchase and proud to give it as a gift.

Date of experience: July 23, 2020
Arik B. — Judaica Web Store Rep
over a year old

So good to hear