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Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.
The company's reputation is notably mixed, with customers praising the high quality and craftsmanship of certain products, particularly handmade items. Positive experiences often highlight efficient navigation of the website and timely deliveries. However, significant concerns arise regarding customer service, including delayed shipments, inadequate support for order issues, and challenges with returns. Many customers express frustration over misleading pricing and lack of responsiveness, leading to a sense of dissatisfaction with their overall purchasing experience. This feedback suggests a need for improved communication and customer support to enhance customer trust and satisfaction.
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Great customer service, convenient online order set up, and amazingly painless return experience (thank you, Tzvi!). Order tracking could use some improvement; otherwise, really great webstore.
My experience in dealing with Judaica online was very easy and their site is simple to navigate. The goods purchased were dispatched and received very quickly.
I have been more than happy with what I chose and the in depth descriptions are very helpful.
Will certainly use again and highly recommend.
Thank you very much
I am very disappointed with my whole purchase experience wit Judaica Webstore.com. There website is misleading. They state the price of their products in $ but they fail to mention it is American dollars which means I ended up paying nearly 25% more and when I complained they gave me a 7% discount. Judaica Webstore did not help with follow up support when my purchase was two weeks overdue nor when it became over a month overdue. I received e mails that did not address the issue. Altogether a very disappointing retail experience!
I would definitely not buy from Judaica Webstore.com again!
One of my favourite products! I love using it and how it makes my skin feel too
Bought my husband a watch and he was very pleased with it, my purchases from yourselves always arrive and we are always happy with a purchases
Lovely sandals and very comfortable, run true to size. Prompt attention to my email questions, much appreciated. They would be easier to take on and off if they had velcro instead of buckles but otherwise very satisfactory.
I purchase some leather sand for my husband. They are great quality and very nicely made.
I enjoy every purchase I've received from World of Judaica. This time, I've begun collecting charms for a bracelet my daughter gave me. I can't wait to add more charms over the months and years. And, I'm looking forward to celebrating the Fall feasts this year with my new tamborine. I chose the tamborine with the design of the women singing and dancing after crossing the Red Sea.
Everything arrived as described and ordered. Will order from them again.
My experience with JudaicaWebStore.com and also their customer service support has been excellent. I ordered an item that was no longer available and they were quick to reach out and resolve the issue with me. They provided other options or a refund. I preferred to buy a different product in the same price range and they fixed the issue immediately. I am so happy with their service and I will definitely be a loyal customer in return, I love their products and I am extremely impressed on how fast they are to resolve and fix any issues. They truly show that they value their customers and are so helpful. They are absolutely a wonderful blessing.
I've been buying my sandals from this company for ten years now. Well made, long lasting, comfortable and I absolutely love them.
Judaica WebStore.com is one of my very favourite websites for shopping, whether for gifts for others or to buy for myself. They always have the highest quality and enormous variety of items to choose from. Prices are very reasonable. Everything I order arrives on time and in perfect condition, expertly wrapped. Whenever i have had to communicate with Customer Services, they are consistently warm and friendly, efficient and expertly take care of any situation that may arise. There are very few websites as good or better than Judaica WebStore.com. I plan to continue enjoying ordering from them for years to come.
Website was easy to order from and the items came in about two weeks, which is pretty great, considering how far they are coming from.
Impeccable Service; great packaging, timely delivery.
I ordered several items and have been pleased with everything. However, I did order 2 menorahs and they haven't come in. Can you help me with this?
Excellent products. Perfect website. LOVE IT. Beautiful jewel and wonderful quality
I had a problem with not receiving an electronic receipt and the response was prompt and courteous.
Shipment was very fast and the product was great.
I would recommend this site.
Thank you so much
I have bought some handicrafts, cosmetics, but mainly wines and they are all of very good quality. You don't have to be an expert to say, for example, that passion fruit and pomegranate are very aromatic and the basic flavour is amazing. Cabernet Sauvignon is an excellent dry red wine. They come very well packed and I have received all the products intact.
I also bought a gift box from Lin“s Farm Mediterranean Superfood Specialties and received a product that I was not familiar with: Harosset... get hooked... it is a delight!
Excellent!
I ordered the Shema silver necklace and the Yair Emanuel Bat Mitzvah embroidered jewelry box for a special young woman. I was very happy with the purchase and proud to give it as a gift.
So good to hear
Answer: It is awful! Stay away. I might as well have taken a $100 bill & thrown it in the garbage.
Answer: Dear Customers! We are sorry for the delay you had in receiving a response. Please note that around the beginning of this year we have had same major managerial changes in the company. Thankfully, everything is being dealt with and we'll be sure to get to you within 24 hours. Please note that it is Fridays and Saturdays that are not working days here in Israel. Thank you! Shlomi Customer Service JudaicaWebStore
Answer: Our agent is working on your case and will respond to you.
Answer: Hi Lisa, I am sorry to hear that. Can you please email us your order number to customerservice@judaicawebstore.com All the best, Judaica Webstore.
Answer: Hi Elliot, Thank you for your order. Can you please email us at customerservice@judaicawebstore.com with your order number so we can assist you. All the best, Judaica Webstore
Answer: Hi Linda, Could you please provide me first with the SKU (product code) of the item you're referring to? It is located on the product's page, below the title of the product. Also, feel free to open a support ticket by e-mailing customerservice@judaicawebstore.com
Answer: Doubtful. Their shipping is the reason for most of their bad reviews, it takes a LONG time for anything to arrive.
Answer: They lie ALL the time on shipping. Truly- until they get this together and get some integrity, this company should go out of business.
Thank you very much Uliyana