On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
Instant Feedback
We monitor reviews for authenticity
Happy
Excellent and accurate interactions
If you can continue at least the 10% discount then we will be repeat customers.
Site is easy to maneuver & great payment options!
You staff is the best! They are always helpful. A very wonderful experience buying beautiful jewelry.
Excellent service. Thank you.
N:a
The item that I purchased was allegedly new but appeared to be scratched on the surface. Instead of going through the hassle of returning it, I kept it, as it was not very noticeable, but it was disappointing, as I paid full price.
I was thrilled that you were the only certified jewelry store that still had stock of the Gucci earrings that I wanted. They arrived beautifullly. Thank you!
Very happy with experience
Wrong item was shipped but they immediately processed the exchange once I called.
This was my first purchase from J.R. Dunn. It was a totally positive experience from start to finish. I highly recommend. I will purchase from them again.
My experience was very good
Love the earrings and the experience with your company! I will shop here again.
2 day shipping across country, pricing of item purchased was beyond incredible and here was even the best little candy included, a sweet surprise!
Have shopped at JR Dunn on several occasions and their jewelry is the best and the service is fantastic!
Questions were answered immediately, and the service was lightning fast.
Probably should have disclosed that it wasn't in stock as the order form online talked about "get it by February 14" however, I understand that having these items on hand would not be cost effective from an overhead perspective.
The latenight help was great!
The online chat is great. Cheryl.p was helpful.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members