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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Nina went above any beyond the call of duty to secure an item not currently in-stock, evaluate for pristine condition, and have delivered within a very tight window to present as a gift. I am very thankful for her involvement in my purchase and I will be back to conduct further business as a result.
Superb service
Neglect to realize your company partners with Southwest Airlines. Didn't take advantage of that partnership.
Will next time!
Great customer service, item was not in stock, but my agent was very quick to order and ship.
The purchasing experience was good. A representative relayed information to me about any delays in the ordering process and kept me up to date.
I was impressed with the experience of shopping through the site but I was disappointed the BLING10 code didnt work for my purchase. I dont know why it didnt.
Great service, loved the first time buyer discount! Thank you!
I've shopped with JRDUNN for several years now... And been Very Satisfied! Never had a bad experience & always gotten the best pricing!
My Brick & Mortar Stores are beginning to get concerned!
Na
Email support was poor. Person (Cheryl) indicates that all was well and did not explain that there was a difficulty with the billing address which could have been rectified on the spot. Very poor service and eagerness to help. I might come back for the product but not the service.
Thanks!
Slow to offer refund on returns and not great at contacting back.
Love the rewards!
My shopper Nina was very helpful and pleasant.
Always a pleasure. I love my new Michele watch. Consistently great service and fast delivery!
Lisa O.
They had a great selection. Ordering was easy and shipping was fast.
Thank you! I love them!
Ordering was easy.
Great service & beautiful product, wife is very happy.
Great buying experience.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members