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J.R. Dunn JewelersReviews 2,541

4.9

About the Business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 5th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,974 reviews
AK P.
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Excellent service and took extra effort to ship the product immediately

Date of experience: March 12, 2017
Debbi L.
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Easy!
March 10, 2017

Easy! No one else had this merchandise available...so I searched until I found your company. Can't begin to tell you how happy I am to find it and get it so quickly!

Date of experience: March 10, 2017
GT E.
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I was able to find a rare item that no one else had! Delivery was FASTER than expected.

Date of experience: March 9, 2017
Vaughan S.
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The ring was exactly what I ordered
March 8, 2017

The ring was exactly what I ordered. I like ordering from Florida and not paying CA state tax.

Date of experience: March 8, 2017
Jackie K.
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I love the condition of the jewelry, no knots or tangled mess when received

Date of experience: March 7, 2017
M I.
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JRDunn representative were helpful and pleasant, no complaints.

Date of experience: March 7, 2017
Paula B.
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Great experience
March 7, 2017

Great experience

Date of experience: March 7, 2017
Rodger B.
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I am a return customer for a reason
March 7, 2017

I am a return customer for a reason. This is my fifth of sixth purchase; and I wouldn't return if they didn't provide service when needed. When a very, very expensive bracelet had a defect, they took it back and repaired it with no arguments.

Date of experience: March 7, 2017
Brian A.
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Quick response and great delivery
March 7, 2017

Quick response and great delivery. Very happy I made the purchase.

Date of experience: March 7, 2017
john o.
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One of the two items was back ordered and I received an email to that effect. However. As they were for Valentine's Day, I ask that the one item that was in stock to be shipped so that I would have one gift to give. As it turned out the other item came in and both items arrived that day before Valentine's Day. Perfext
Timing and excellent customer service.

Date of experience: March 6, 2017
Gary F.
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Great experience
March 6, 2017

Great experience. Need the gift by Valentine's Day and they made it happen!

Date of experience: March 6, 2017
Nhu H.
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Great product
March 4, 2017

Great product

Date of experience: March 4, 2017
ann n.
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Good services
March 2, 2017

Good services.
Good product

Date of experience: March 2, 2017
tanya j.
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Wonderful experience shopping at JR Dunn!
March 2, 2017

Wonderful experience shopping at JR Dunn! Will purchase all my jewelry from this store!

Date of experience: March 2, 2017
Louisa S.
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Easy and good selection
February 28, 2017

Easy and good selection

Date of experience: February 28, 2017
John C.
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The item I ordered was back ordered but a larger set of earrings were available at a fraction of the cost. Awesome deal thanks team!

Date of experience: February 27, 2017
Gary T.
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Repeat customer for your outstanding service/support

Date of experience: February 26, 2017
Alexander C.
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Really appreciated the clear price, the fast shipping. Product was packaged beautifully and included everything i thought it would. Hand written letter received a few days later was very nice as well. Will definitely buy from JR Dunn again.

Date of experience: February 22, 2017
James K.
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Fast,well written information on products!
February 21, 2017

Fast,well written information on products! Great selection!everthing was very professional!

Date of experience: February 21, 2017
kerry r.
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I have purchased several pieces from JR.Dunn and have never had an issue. Quick shipping and lots of beautiful things to lust after!

Date of experience: February 17, 2017