About the Business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 5th among Engagement Rings sites.
Instant Feedback
FYI-The item shown was not the item ultimately selected. The item was changed to a 6mm black sapphire bracelet. Delivery and packaging of this item were handled very well.
I was looking for a toggle clasp necklace within your pages of necklaces. The one I found was rose gold, toggle clasp, and beautiful pearls. I was so pleased to find this beautiful necklace. After I ordered it, the lady of your business contacted me to let me know that shipping dates would be sent to me after it was ordered from the company. I was later notified of those dates and it came without me worrying about it before we went out of town as I had told you. Everything went well with this process and I do like the beautiful necklace. Toggle necklaces are perfect for me! Thanks for your nice business with me.
Smooth and easy.
I was very pleased
This is my first purchase from this store. I would love to do more business with you. Thanks for making this purchase easy and affordable.
Ordering online was easy and delivery was prompt. Customer service is also prompt as I received a response to my question within one day.
I especially appreciated the follow-up call I received after placing my order, explaining what to expect for delivery.
Chat person was very helpfull
Nice product, but UPS delivery with signature required is tough when I work Monday thru Friday, and no one was home to sign. Plus, the UPS location it was first kept at was not open weekends. Had to redirect it to another location with weekend service.
Service was excellent. Lovely selection of jewelry and very secure process to purchase on-line. I am very satisfied with the quality of the jewelry that I have purchased.
It was better than I expected. The store carries the items I was interested in purchasing and provided multiple shipping options.
I've purchased from you before and have always been happy with your service
Quick and easy. Couldn't find this product anywhere else! Excellent customer service.
Extremely happy with my shopping experience and the product I received.
Great and easy transaction
Great. You always have unique jewelry!
Very good pictures of the jewelry and a very easy website to use.
Excellent, thank you
Love the personal service at JR Dunn. My always go to for John Hardy.
I had a wonderful experience shopping with JR Dunn. I just wished that the size of the bracelet is stated clearly on the website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members