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J.R. Dunn JewelersReviews 2,541

4.9

From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 5th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,974 reviews
sandi g.
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Have purchased in the past
April 4, 2017

Have purchased in the past. Extremely pleased, once again!

Date of experience: April 4, 2017
tom N.
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Great all around
April 1, 2017

Great all around.

Date of experience: April 1, 2017
Robert M.
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Beautiful MarcoBicego bracelet
March 31, 2017

Beautiful MarcoBicego bracelet. JR Dunn did a nice job to obtain the bracelet which was not in stock and have it delivered in time for my anniversary. It did require changing from 2 day to overnight delivery.

Date of experience: March 31, 2017
Kevin A.
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My experience with JR Dunn was flawless
March 29, 2017

My experience with JR Dunn was flawless. The ring that I purchased was represented and detailed in a superb way and when it arrived it was just as advertised. Quality of the packageing and the timely shipping policy will help me in ordering from them in the future. I would definitely recommend them for any online jewelry purchase.

Date of experience: March 29, 2017
Stephen R.
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Excellent service as always from JR Dunn (and Cheryl)

Date of experience: March 29, 2017
Georgia G.
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You guys are so nice!
March 27, 2017

You guys are so nice! The gal I talked to was so helpful...sending side by side pics to help me. Also, Y'all really stand by your return policy...which I appreciate...since the beautiful Roberto Coin Sideways Cross did not work for me. Thank You and I'll be back...Georgia

Date of experience: March 27, 2017
Crystal P.
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My experience with J.R
March 27, 2017

My experience with J.R. Dunn was awesome. I look forward shopping here again in the near future. My mom want a pearl necklace to match her earrings. So I will definitely shop order it from this store when Christmas comes along.

Date of experience: March 27, 2017
Jose L.
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Good thing to buy from J
March 27, 2017

Good thing to buy from J. R. Dunn

Date of experience: March 27, 2017
Dennis D.
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First experience
March 27, 2017

First experience

Date of experience: March 27, 2017
Dan H.
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S
March 26, 2017

S

Date of experience: March 26, 2017
Sam P.
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Good except the website inferred the item was in stock and it was not. I paid for air shipping but it did me no good.

Date of experience: March 24, 2017
Guillermo L.
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Excellent as usual, thanks!
March 23, 2017

Excellent as usual, thanks!

Date of experience: March 23, 2017
Mei C.
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Great!
March 22, 2017

Great! Thanks for the handwritten follow up card. It was really nice

Date of experience: March 22, 2017
Wendi V.
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Great
March 21, 2017

Great

Date of experience: March 21, 2017
Michele N.
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None
March 16, 2017

None

Date of experience: March 16, 2017
Lucy B.
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I look forward to getting the watch!
March 15, 2017

I look forward to getting the watch! Your website made it easy. Loved the watch. I believe I have all the colors. I believe that maybe there is a light purple. I hate that they have discontinued this product. Thank you for the contact...will keep in touch with JR Dunn for future needs.

Date of experience: March 15, 2017
Russell M.
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Excellent work
March 15, 2017

Excellent work.

Date of experience: March 15, 2017
Melody N.
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The website is very slow!
March 14, 2017

The website is very slow!

Date of experience: March 14, 2017
Pearl I.
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I experienced a smooth transaction, from top to bottom. Also, everything proceeded as they described. I would be perfectly fine doing business in the future.

Date of experience: March 13, 2017
nic T.
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Excellent customer service
March 13, 2017

Excellent customer service. Fast shipping and delivery. Product as described. My husband loved his bracelet.

Date of experience: March 13, 2017