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J.R. Dunn JewelersReviews 2,541

4.9

From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 5th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,974 reviews
jill r.
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Great product great service
May 2, 2017

Great product great service

Date of experience: May 2, 2017
HW S.
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Found out next day after placing online order that the product was not available and needed to be ordered. I was kind of disappointed because my sister could not get her birthday gift on time. However, they did their best to order it for me promptly, and I received the package in less than a week. My sister really liked her gift, so I was forgiven! Thank you JR Dunn! :)

Date of experience: May 1, 2017
Michael B.
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Was very disappointed
May 1, 2017

Was very disappointed. After 2 weeks the necklace broke!

Date of experience: May 1, 2017
Victoria S.
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Loved the bracelet
April 29, 2017

Loved the bracelet. Thank you!

Date of experience: April 29, 2017
David M.
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Wish you were in California so I could visit your store in person.

Date of experience: April 29, 2017
Marcus M.
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It was a nice gift
April 28, 2017

It was a nice gift

Date of experience: April 28, 2017
Jose L.
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Good price and fast delivery
April 27, 2017

Good price and fast delivery.

Date of experience: April 27, 2017
Mary E.
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Nice design
April 24, 2017

Nice design

Date of experience: April 24, 2017
ETrudell X.
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Provided as requested and advertised
April 23, 2017

Provided as requested and advertised

Date of experience: April 23, 2017
Lynn P.
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Spoke to Steve Pryor who was VERY helpful and gave me a discount code.

Date of experience: April 22, 2017
Sonya D.
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Cheryl makes shopping at JR Dunn a truly pleasureable experience. Thanks again Cheryl for all your help. Looking forward to my next purchase

Date of experience: April 20, 2017
NK O.
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Service is generally good
April 20, 2017

Service is generally good.

Date of experience: April 20, 2017
Randy N.
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Great experience and will be back in the future.

Date of experience: April 19, 2017
Ashley Z.
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I was so nervous to buy a piece of jewelry online and have it shipped but JR Dunn was extremely responsive and beyond helpful. They were very reassuring and made sure I got the exact size I needed as it wasn't listed on their site.

Date of experience: April 18, 2017
Emma M.
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Hkp
April 17, 2017

Hkp

Date of experience: April 17, 2017
W R.
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Great
April 14, 2017

Great

Date of experience: April 14, 2017
Patricia D.
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Efficient time line, good information about the product so you know what you are getting.
Although I did not need to return my purchase, the return policy was a factor in my choosing to order from J.R. Dunn.

Date of experience: April 13, 2017
Eric L.
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Quick and pleasant transition!
April 13, 2017

Quick and pleasant transition! A++

Date of experience: April 13, 2017
JB W.
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Manufacturer delay in product was handled very well by JRDunn. Excellent customer service.

Date of experience: April 13, 2017
Jean D.
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Excellent
April 4, 2017

Excellent

Date of experience: April 4, 2017