From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 5th among Engagement Rings sites.
Instant Feedback
Excellent service and information to deliver the product!
I was a little worried about purchasing and expensive piece of jewelry via the internet. In speaking with Steve I felt comfortable doing business with J.R. Dunn. He stated if I was not happy with my purchase I could return it with out occurring shipping or restocking fees. I received in the time frame that Steve promised. J.R. Dunn will receive my business for future jewelry purchases.
Steve was fantastic - made sure my watch was delivered on time despite being out of stock. Great service! Thank you.
Ordered before. Successful. Decided to go again.
Excellent
Received in timely manner.
So far so good:-)
Website is easy to navigate with plenty of jewelry choices to choose from. Staff is very kind and understanding of the customer.
I'm thrilled that you will gift wrap and send for our granddaughter's 16th birthday. Thank you!
Very pleased with this shopping experience. So happy with my bracelet and the price I paid for it.
Loved the ring, nice service and attention. Recommended
Returns policy is onerous on the customer
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Super great service!
None
Excellent customer service and return policy. Thank you.
Very prompt, attentive, and courteous customer service. A welcome personal customer relationship in an age of electronic communication.
Ordered two William Henry's. Customer Rep called to say there was only one available. She was very kind, friendly and knowledgeable and spent a lot of time helping us choose another knife. The knives arrived safely and on time. They are beautiful - true works of art that were a huge hit with the boys! We look forward to ordering from JR Dunn in the future.
Love the sale price/shipping free. Very impressed with the personal thank you note I received. I will definitely order from your store again.
Quick, clean, and easy. Quality products nicely presented with all necessary information. Easy to select and purchase. Always easy to find what I'm looking for on the website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members