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J.R. Dunn JewelersReviews 2,541

4.9

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From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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5,974 reviews

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Lesley L.
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Great customer service and very responsive
October 1, 2017

Great customer service and very responsive.

Date of experience: October 1, 2017
Adrian D.
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Great anniversary gift
September 26, 2017

Great anniversary gift

Date of experience: September 26, 2017
Sharon F.
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Always a wonderful experience dealing with JR Dunn, by far the best quality and service. Products are received so quickly, and everything is wrapped and delivered as if it were the Crown Jewels! Absolutely top notch in every way!

Date of experience: September 26, 2017
Trinh H.
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Awesome
September 26, 2017

Awesome. Awesome

Date of experience: September 26, 2017
susie s.
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EXCELLENT service and experience
September 25, 2017

EXCELLENT service and experience. I ended up not keeping the item, however I would buy again in a heart beat. Just like being in a specialty jewelry boutique. Thank you!

Date of experience: September 25, 2017
Dameon T.
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NA
September 22, 2017

NA

Date of experience: September 22, 2017
Alethea L.
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I love my bracelet and the Roberto Coin Jewelry bag he gives with his jewelry; but I still would have loved a gift box. I will definitely buy again from JR Dunn.

Date of experience: September 21, 2017
Frank C.
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Great...
September 21, 2017

Great...chat was helpful, amazon integration made purchase easy.

Date of experience: September 21, 2017
Jeffrey S.
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Great John Hardy Bracelet
September 21, 2017

Great John Hardy Bracelet. Just on the fun side. I showed my best friend a picture of the Bracelet and he drove to your shop and ordered one. Thanks Jeffrey

Date of experience: September 21, 2017
Brian N.
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Updating the shopping cart was a little glitchy
September 17, 2017

Updating the shopping cart was a little glitchy - had to go back to each item individually.

Date of experience: September 17, 2017
Sharon F.
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Always a great experience purchasing from this jewelry store, quality merchandise and the best customer service around!

Date of experience: September 15, 2017
Stephanie A.
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I had been searching for a specific pair of pearl earrings that I finally found on J. R. Dunn's website. Unfortunately they were not in stock, but I was contacted and they were special ordered! Wonderful customer service!

Date of experience: September 13, 2017
Candice F.
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Very nice
September 7, 2017

Very nice.

Date of experience: September 7, 2017
Judy P.
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Great product and service
September 4, 2017

Great product and service.

Date of experience: September 4, 2017
Sharalea A.
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We always have a great shopping experience at JR Dunn. Trish is absolutely amazing and the online ordering team is awesome. We purchase all of our jewelry from JR Dunn. You are treated like family.

Date of experience: September 4, 2017
James H.
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Great!
September 3, 2017

Great! Love the selection!

Date of experience: September 3, 2017
Dana T.
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Great overall experience
August 31, 2017

Great overall experience. I gave the delivery time 3 stars due to the two weeks I had to wait for the item to be ordered. I understand it's not your fault and that the item needed to be ordered from the designer, but I wasn't thrilled. Over all I would still purchase again from you all. Best customer service I've ever had.

Date of experience: August 31, 2017
Miguel S.
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Great overall
August 30, 2017

Great overall.

Date of experience: August 30, 2017
Heidi H.
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Great company...
August 30, 2017

Great company...love my ring.

Date of experience: August 30, 2017
Blaine S.
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Overall great experience
August 29, 2017

Overall great experience. Thank you!

Date of experience: August 29, 2017