Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
No shipping options for postage to australia as with my other purchases otherwise would have been five star
Very reliable company to do business with. The only time I don't buy from J&P is when they don't have part needed. RPM is also a wise investment especially if you have numerous parts/accessories you're planning on purchasing, fast free shipping, easy returns, discount on products, earn points that save even more. And the staff is very helpful.
Thanks for the assistance. Great place to do business!
I have purchased a fuel tank,head light,and a speedometer
It was easy ordering tires and shipping was extremely fast. Thank you and will definitely be a repeat customer.
Experience was good other then product not fitting as it should...but made it work.
Two of the items I received are not what I ordered
Hope it fits my 1996 harley davidson sportster 883XL
It fit perfect now for a new seat black with red stitching for my 2005 harley sportster
Ordered a helmet for my wife and am very pleased with the shipping time and the helmet. Thanks Again.
Great service and delivery as always.
Highly recommended!
Fast and easy just like my women. Not sure why I have to enter 50 characters but here you go
Great timing on the promo's, utilized one! Plan to shop more in future.
I had a great experience with J&P. I found the tires I wanted for my bike and they arrived right on time.
This is not the first time I have ordered from J&P Cycle. They have an easily navigational web site with a great selection of quality products and pricing. And if you need extra assistance, their technical staff is right on the mark.
Great experience overall, I was able to find parts easily and navigate through website easily. Also fast delivery service faster then I expected.
I was a little disappointed with the misleading marketing from the jp founder discount.however the customer service was great.
Ordered online and received the product within days. Quick turnaround
Delivery was fast shopping was easy. One of my parts said that it was compatible to my motorcycle, but was not remotely compatible, was not expensive, so will go in my parts box. Otherwise, I'll shop here again.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor