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J&P CyclesReviews 18,461

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,295
quality
17,805
This company responds to reviews on average within 5 days

Instant Feedback

60,081 reviews
Texas
2 reviews
0 helpful votes
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Good company
November 3, 2024

They offer good selection of older bike parts. They ship promptly and followup.

Date of experience: October 24, 2024
New Jersey
1 review
0 helpful votes
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Fast and easy
November 3, 2024

Thank you for exceptional service and great pricing. And fast delivery

Date of experience: October 24, 2024
Pennsylvania
1 review
0 helpful votes
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Fast shipping and quality parts
November 3, 2024

I ordered a new Drag Specialty battery, it came quick and has more power then my old Harley battery. Website is easy to use and check out was hassle free

Date of experience: October 24, 2024
Massachusetts
1 review
0 helpful votes
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Good
November 3, 2024

It was very easy to find the part I needed for my bike, and very fast delivery

Date of experience: October 24, 2024
Kansas
1 review
0 helpful votes
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I received the part when they said I would and it worked out great.

Date of experience: October 24, 2024
New York
1 review
0 helpful votes
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Thanks for everything.
November 2, 2024

Quick service and delivery. I this. Thank you for everything.

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Good deal on belt and will not know how it lasts for years. As I have to put a lot of miles on the belt to see if the quality is there.

Date of experience: October 23, 2024
Missouri
1 review
0 helpful votes
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Vance & Hines baffles
November 2, 2024

I bought two exhaust baffles. BOTH boxes were previously opened and then taped shut before I received them AND I didn't see a 10% discount offer?

Date of experience: October 23, 2024
California
2 reviews
0 helpful votes
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The parts worked perfect!
November 2, 2024
Updated review

Very easy to find the parts you need and easy to order, the parts were delivered on time.

Date of experience: October 23, 2024

Easy web site to order from everything setup well
November 26, 2023
Previous review

Easy web site to order from everything setup well.

Date of experience: November 26, 2023
Massachusetts
1 review
0 helpful votes
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2005 H-D FLSTN Front Tire.
November 2, 2024

Get a vitally needed tire for my 2005 FLSTN for a great price. It was a great price. Innovative Cycles in Moore, OK enhanced the purchase with great service installing the J & P purchased front tire. Saved over 50% on installation prices.

Date of experience: October 23, 2024
New York
1 review
0 helpful votes
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Excellent
November 2, 2024

Easy to find what I'm looking for and more. I'm always thinking about what I would buy next for my bike.

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Wheels turning
November 2, 2024

On time, and right order hardly had any issue now to ride my harley back on the streets

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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Fed Ex Service is Poor
November 2, 2024

Fed Ex doesn't follow through with shipping commitment and dumps it off to USPS (which is not a dig at USPS- they are great in my opinion). There's no tracking info after Fed Ex claims to have transferred it to USPS. They are notorious for holding packages for days at a connection hub delaying shipment when it is ahead of schedule. Typical corporate move placing obligation on public USPS.

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Quick and efficient
November 2, 2024

Everything I order came quickly and communications was good.

Date of experience: October 23, 2024
New Jersey
1 review
0 helpful votes
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Metzler 888 rear tire
November 2, 2024

As usual my tire got here fast. My only complaint is this tire and the Avon tire I bought last time had a fewarks on the whitewall. You can't see these marks until I washed the blue off the white walls. It seems these marks are caused from the plastic straps that come on the tire for shipping reasons. Hopefully my next tire or tires don't have any marks on the white walls. I used a white stain paint marker to cover them since they are small enough that they won't be noticed by the average person. Otherwise your my go to for tires and parts for my bikes.

Date of experience: October 23, 2024
Arizona
1 review
0 helpful votes
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Right seat
November 2, 2024

Sought, found, bought, delivered, & installed with no issues and I'm satisfied.

Date of experience: October 23, 2024
Kimberly E. — J&P Cycles Rep
10 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
1 review
0 helpful votes
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Great experience
November 2, 2024

Easy and fast and affordable shopping will more than likely order again

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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Perfect
November 1, 2024

Very easy to read website with a tool that helps match parts to fit

Date of experience: October 22, 2024
New Jersey
2 reviews
0 helpful votes
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Always great service
November 1, 2024

Every time I order there, I have great customer service and receive the product quickly

Date of experience: October 22, 2024
New York
2 reviews
0 helpful votes
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Easy To Use
November 1, 2024

I like the big selection of products, and the ease of use with ordering.

Date of experience: October 22, 2024