From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I hate buying parts online cause a picture could be manipulated any way they want and you end up with crap...
These people (J&P) are straight up and their parts don't suk...
The hardest part of this transaction was not having a catalog in hand to look up parts numbers. Having to go in and out of the internet was a pain.
Hard to find parts without a printed catalog
Baffles Needed to quiet down exhaust after Cat delete and to increase back pressure to reduce
Popping during deceleration. Also, ECU reflashed to correct lean condition.
I've been ordering from here for years. My experience was great. I keep typing here in hopes it lets me move to next part of the survey.
Always a pleasure purchasing things from you guys. Question answered when needed.
Great, easy order, fast delivery. Until I hit 50 character response
It's always good. I love their customer service. They make sure you're getting a product that fits your bike
Easy. Found what I needed at a great price and order placement was simple. Received in a few days and the part was correct and fit perfect.
Ordered drag specializes throttle,idle,clutch cables and front brake hose for my 98 harley fx springer. All parts fit well and looked like nice quality usa parts.very fast shipping from jp. Tks.
Purchase from JP a V-Twin intake manifold for a Harley Evolution engine looked and installed just like the OEM unit.also purchased a james seal kit for the same intake manifold it also worked great.fast shipping for a fair price and no problems thank you JP.
I like the fact that you record the shape of the helmet, I have had issues with forehead discomfort, so I ordered a long oval helmet.
I like the fact that you record the shape of the helmet, I have had issues with forehead discomfort, so I ordered a long oval helmet.
J and P have been around for many years, i have over 35 motorcycles, and occasionally i need something for one of them. I always get quality name brand products at reasonable prices, in a reasonable delivery time.
They charge $9.99 to ship a item back thought exchange was free
I had problems with the site. Customer service took charge, filled the order and all went well.
I could've ordered the suspension item from anywhere, at the same price. I chose you. An entire week goes by without any notification of what's going on. Then, I receive an email that there's an issue. I pitch a fit. Then, all of a sudden. I get a notice that it's been shipped. I'm not impressed by your work ethic.
Very helpful easy to pick out everything worked out. Great thank you for your help.
After 30 some years ordering from your company,So far so good. Keep up the good work on your business.
Thank you
Another great experience with J&P! Have placed many orders with them. Every time it is perfect!
Superb site, easy to search, easy to checkout, rapid delivery.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.