J&P Cycles has a rating of 4.6 stars from 5,290 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and timely manner. J&P Cycles ranks 2nd among Motorcycle Parts sites.
I lost a grill cover on one of my lowers late last season so decided to go with these to give me more visibility. Watching videos and reading instructions it took me just over 2 hours to install. I could easily do this under an hour next time. They light up well, look great, and hazard/turn signals change to amber and flash accordingly. Haven't got the bike out for the year yet but I'm sure they'll light the way.
Will provide me with a refund but I have to pay for shipping back from Canada which is about 1/2 the cost of the order. Can not afford to fix J &P Cycle mistakes. Their boots are sized wrong and jackets do not fit. Horrible experience. Letting all International people know not to shop here as a courtesy. I am stuck with $300 USA funds and $60 CA customs fees of junk.
I lost a grill cover on one of my lowers late last season so decided to go with these to give me more visibility. Watching videos and reading instructions it took me just over 2 hours to install. I could easily do this under an hour next time. They light up well, look great, and hazard/turn signals change to amber and flash accordingly. Haven't got the bike out for the year yet but I'm sure they'll light the way.
Used them before and great products.
To replace my missing lower grill cover.
Great experience browsing around on the site with plenty of options to pick and choose from and even utilized the "wish list" to allow me the opportunity to look around and compare prices! The "free shipping" offer came along and that sealed the deal. My parts arrived excellently packaged and in a timely manner. Completely satisfied with the inventory options, quality products and a very pleasant overall experience! Will be back again soon! Now I need a headlight!…
Went to the store to speak to a representative that took the time and effort to research what I was looking for and insure that it would be compatible and suitable for my bike!
Convenience of shopping on line at my leisure.
Right product of good quality and of course value as well! Very happy with the availability of inventory.
J&P cycles rocks my son is a little vertically challenged we couldn't figure out a way to fit him on a wide glide without going through a bunch of stuff to put meds on and he's wanting to do some long distance travel so we looked everywhere for floorboard kits. The only people had it was.J&P awesome customer service in fairly quick shipping. Should've paid the extra 20 bucks. So we could have took advantage of these beautiful sunny days sooner.
Only people to have the part I needed
Looked like good quality
These things are heavy duty. Seem to put out a LOT of light (haven't run them at night yet). Only issue is the carriage bolts that come with the mount is a bit too short. When installed, the bolt only goes about half way into the nut when tightened and doesn't even contact the nylon lock ring. I'll be picking up some stainless bolts to replace them shortly, which will at least make me feel better about it. It's a minor issue, but be aware of it when installing these. Overall, I like them!
10 watt LED's. Looked to be pretty solid.
Needed a handlebar for my T 100 project, JP had an ODI aluminum 1" street tracker that looked really nice. Decent price. Ordered it. 3 days later it was delivered, packaged beautifully. Looked amazing on the bike, has several details that no other bars have. Decent price became a deal! Everyone involved in getting me that bar, very much thank you! They have put together a great team!
Had previously ordered.
Very good visual rep..
I would give 10 stars but the brand new toolbox I bought from JP cycles had rust on the inside of it understandably so but I spent over $100 for this tear dropped toolbox +75 for the mounting kit. I went ahead and put it on but other than that JP cycles was amazing. Can't blame them as a company. This is more of a worker. Let that slide by or did not notice it as you would have to open the toolbox to see the rust on the latch, but you know rust is like cancer.
Online advertising and friends
Great prices wonderful product reviews
Very reliable company to do business with. The only time I don't buy from J&P is when they don't have part needed. RPM is also a wise investment especially if you have numerous parts/accessories you're planning on purchasing, fast free shipping, easy returns, discount on products, earn points that save even more. And the staff is very helpful.
Had a return of a part that did not perform properly, it was no hassle getting a refund. This is integrity.
Been buying from J&P for years, always get quality parts and accessories friendly knowledgeable staff, fast shipping, easy returns.
Quality products, they fit my scoot and were in stock.
Thanks for the assistance. Great place to do business!
Very satisfied with the service.
No power to motorcycle.
Carborator did not work right, installed and took it off, including intake manifold, five times, it just would not work right.
Very helpful, sent return lable promptly. I've always had great experiences with knowledgeable and courteous staff. Recommend J&P to all my friends.
Friendly staff, very helpful, great products, (usually,) discounts and points back for RPM members.
For repair and spare.
J&P will be my first choice for future purchases. Great company!
They are a "stand up" company, they want our business and do everything they can to keep it!
Maintenence and spare part, (side stand spring,) to keep with tools.
The website is just like the competitors so no difference there. The prices and selection are almost the exact same as other sites. The HUGE difference is shipping! I won't order again through j&p for this reason. Their closest competitor can have the products at my door FOR FREE 1 week sooner than j&p and for the same price. As well, an accurate tracking system is in place for the competitors shipping company with up to date tracking information. Not with j&p unless you want to fork out more money.
Trying to see if the negative reviews I read were accurate. Sadly they were.
It appeared to be a good choice.
Altough these wind buffers were not made for the heritage classic 2023 all I had to do was get a hole
Drilled in the proper place and they fit nicely. They work perfectly, they nullify the air that normally comes up from under the windshield and into my eyes and riding glasses. They are perfect, what a pleasure to not have my eyes watering because of the wind buffetting. Hopefully they will soon make a pair with the proper hole placement, but until they do these work great.
David Page
From on-line google
I had an old pair for a 2000 ultra classic that I modified for my bike in the states and they worked great, so I bought a new pair for the Heritage Classic I have in Canada.
Purchased online and they were delivered relatively fast. Product is good. They don't really give you any pictures or full description of the part. The biggest flaw is the way you have to tighten it. It has a small Phillips head slot on the back side of the threaded portion. This strips out very easily. Looks and price point were good (a lot better than a HD purchased one).
They provide a large selection of compatible parts for my HD motorcycle.
Product looks and price compared to HD. They cost half as much for the same product.
Never thought when I started restoring two Harleys and a 65 Honda cb160 (everything was sitting for over 20 years) that parts would be this easy to source and accurately identify. Your website is amazing and everything I've ordered using your filters has been exactly what I needed. Also, your quality control is excellent even your budget and house items are amazing. Thanks for helping these old bikes come to life again!
Ease of part identification on the website and quality of stocked items vs competition on ebay and Amazon
I started looking for tires and J&P had what I needed in stock. I ordered late on a Friday, very excited to get my ride on the road. I called Monday to confirm shipping and the person who answered was very friendly and helpful. They had a shipping label by Monday and I had my ride in the road by Friday. What more can you ask for. So far the tires are great and they were very reasonably priced for some hard to find sizes.
Excellent.
Everything was good. The only issue I have was I bought what I thought were gaskets for my new exhaust and it only had 1 in the package. This was correct but the part page seemed to mislead me to believe it was 2. Probably me not reading thoroughly enough. The Vance and Hines short shot exhaust are great and the sidici helmet is as described. I will continue to shop with J&P in the future and appreciate the first responder discount they offer.
Good reputation as a company
Fit my needs and budget
While browsing through J & P Cycle's online site I noticed a "COOL" gas cap for my Sportster, it was a really good price, so I ordered one. I figured it would take a week to arrive, However, It was in my mailbox just 3 days later. I put it on my bike that day and boy does it look great! I am VERY pleased with my purchase and YES I will order from J. & P. Again!
Had very good experience with prior purchase's
Liked the way it looks on my bike!
Wow! How to begin;; Geneva! That woman really needs a Pay raise! In almost 40 years of Bikes I have NEVER ordered Anything & received it the NEXT DAY. I know UPS gets credit also BUT it started with her. She is an Asset to your company;; professional on the phone, answered ALL my questions: pleasant to speak to! I have 24 employees & 7 women up front. Proud of them all BUT GENEVA;; always room for one more in the Office! Lol Thanks guys;; I WILL be coming back for more!
Friends in Galveston recommended
Just basic Bike Maintenance
Web site showed product in stock so i ordered it since it was supposed to ship within 24 hours. More than 24 hours later, no email confirmation of shipment. Got back on the site and it now says backordered. Contacted customer service, very friendly and efficient in looking everything up but nothing that they could do. Couldn't even cancel order since it had been processed. Had to wait longer than i wanted to replace my broken clutch cable.
Because the product was supposed to be in stock and shipped within 24 hours.
Because the product was supposed to be in stock and shipped within 24 hours.
The delivery service they use just threw my helmet over the fence so everyone could see it and possible entice thieves to come onto my property and steal it. I would have been out of 300.00 dollars because like the customer service told me basically it's not their fault where the delivery driver leaves the package. If you cannot do better then that I cannot take the chance on purchasing your products
The delivery was way below satisfactory.
I thought they had a good deal but didn’t know it came with built in risks.
Did a few reviews on the product.
3 star because shipping policy states "free shipping",limited time,$0-$49.99".
Free shipping did not show up on order,so I pay the freight I would say.
This issue was resolved. Customer rep. Cody was excellent. They refunded the shipping charge to me.
Great customer service!,.although response tme took about a week.
All was resolved thru email. Customer rep. Cody was terrific.
Unique item
Unique item
3 star because shipping policy states "free shipping",limited time,$0-$49.99".
Free shipping did not show up on order,so I pay the freight I would say.
Unique item
Unique item
Happy with the overall products, but one. V&H Stingray air breather. Poor workmanship on item #6. The Venturi Naked Backing Plate is just tacked welded. You can see daylight. I corresponded to V&H this is the response.Hello,
All of our intakes are just tack-welded. There is no rideability issues and no leaks. This will not do any harm.
Thank you,
Rider Support Team
VANCE & HINES
******* Rosecrans Ave. Santa Fe Springs, CA *******
T. *******529 f. *******110
Just for a possible return of the V&H stingray air breather.
Great service. Offered discounts to Military.
Had what i wanted at a fair price.
Found the replacement windshield for my bike and ordered it. Delivery came much sooner than I expected which made me happy. I was able to get it on my bike with ease and J&P Cycle did it again for me when I ordered a tool roll set. Delivery was sooner than I expected and everything was there in the order and I couldn't be more happy. Thanks J&P I'll definitely come back when I need things for my bikes. Spring, TX
I am a repeat offender with J&P. They always have what I need at a good price and have always met my need so I will definitely be back for more
I read the reviews and was satisfied with what I read from other comments and knowing J&P history I couldn't go wrong with the products I purchased
Great! Love J&P!
Easy place to shop.
Can't go wrong having extra tools on a ride for when you need them.
I'd wanted to get some luggage guards for my wife's Harley Deluxe. Tired since 2020 and even called Harley and was told that there's nothing that would fit. Just looking at J&P lately saw a pair that was made by Hog workz that they would fit. Ordered and they're on the bike. Fit perfectly and simple quick installation. Good quality and Great price
There used to be motorcycle shops all over the place and you would hit all your favorites and gather the parts you wanted. They have mostly all disappeared. J & P is about as close as it comes to that, considering that you are dealing with online orders. I'm just glad someone deals with the old school parts, as well as new. I have been happy with the products I've purchased and so far, I have found everything I was looking for. No complaints yet from me!
So far, they have everything I need. A large inventory, and as long as they keep the old school guys happy, I will continue to support them.
I like to stay with the brands that I have always used and trust.
I am happy J&P has not abandoned those of us who are 'old school'. I ride a kick start only Shovelhead and have friends who ride earlier models. I have so far, found everything I've wanted and it arrives when expected. I try to purchase parts made in America, and when they aren't available, I want them to be from anywhere on the planet besides CHINA! Please keep trying to make this a possibility. So far I've had good luck. No complaints to J&P from me!
Items worked great. I placed 2 orders on a Friday same day one in the morning & another in the afternoon. The morning item I paid $35 extra for next day air. The afternoon item I paid regular shipping $7. The $7 dollar afternoon Item was delivered Tuesday 4 pm. The $35 dollar item was delivered Tuesday night 7:30 pm. Point being next day air is not worth the money. I will say J&P was good about it when I called they refunded all my shipping cost.
Refund on shipping
Popped up the website, I needed tires for my Fatboy. Plenty of good choices, hit the button on what I wanted, maybe 3 days they were in my hand. Excellent pricing as well. I'm a car and motorcycle dealer, I pay what you pay on stuff like this. So yes it's important we get the best price and best products. Shop here!
Great website, didn't have to drive out.
Best products for me was the choice I made. Different manufacturers at different times.
The reason that I order from J&P, is because they ALWAYS deliver my purchases within a 7 day time frame. The merchandise is ALWAYS the quality that I expect to get, and the fitment, as well. I recently purchased an aftermarket fairing, quick release mounts, and wind deflector, all from Memphis Shades, for my 1997 Road King. It took me no more that 40 minutes to install. Everything fit as it should.
I have purchased from J&P before this most recent time, and have always been satisfied with my purchase, and satisfied with the delivery frame time, from them.
I chose Memphis Shades, because I knew they had a good product, at a reasonable price.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and reference this review. Please include further details regarding your shopping experience/issue