I'M SITTING HERE READING THESE STORIES OF PEOPLE DEALING WITH BAD SERVICE LIKE I'M EXPERIENCING NOW WITH MY ORDER. NEVER IN TEN YEARS PURCHASING FROM J&P HAVE I HAD TROUBLE LIKE I'M HAVING NOW. TELL ME IT'S NOT TRUE. IS THIS THE END OF J&P CYCLES?

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I'M SITTING HERE READING THESE STORIES OF PEOPLE DEALING WITH BAD SERVICE LIKE I'M EXPERIENCING NOW WITH MY ORDER. NEVER IN TEN YEARS PURCHASING FROM J&P HAVE I HAD TROUBLE LIKE I'M HAVING NOW. TELL ME IT'S NOT TRUE. IS THIS THE END OF J&P CYCLES?

asked by NATHAN R. on 7/27/16

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J P. [J&P Cycles Rep] · Answer 1 · 2016-07-28T02:58Z

J P. [J&P Cycles Rep]

on 7/28/16

Nathan,
I apologize for any issues you've encountered. Would you send me your order number so I can look into it with the help of our senior customer service team?

We are experiencing higher order volume in addition to opening a brand new distribution center. We've been working since March to resolve the issues and we are making significant improvements.

Thank you for your understanding,
Neil Parker
Brand Marketing Manager

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I'M SITTING HERE READING THESE STORIES OF PEOPLE DEALING WITH BAD SERVICE LIKE I'M EXPERIENCING NOW WITH MY ORDER. NEVER IN TEN YEARS PURCHASING FROM J&P HAVE I HAD TROUBLE LIKE I'M HAVING NOW. TELL ME IT'S NOT TRUE. IS THIS THE END OF J&P CYCLES?

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