JomaShop has a rating of 4.5 stars from 6,136 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JomaShop most frequently mention customer service, great price, and order number. JomaShop ranks 1st among Watch sites.
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Jomashop exceeded all my expectations! From their vast selection of luxury fragrances to their impeccable customer service, every aspect of my shopping experience was top-notch. Their website is user-friendly, making it easy to find exactly what I was looking for. Plus, their prices are unbeatable, offering incredible value for high-quality products. I highly recommend Jomashop to anyone in search of luxury watches and exceptional service. Five stars all the way!
Impossible to reach via phone.chat is just a bot so a waste of time. I tried calling numerous times during their working hours and kept getting disconnected. What does a guy have to do to try and spend over $3k on one of their watches? I can't believe they're an ongoing business with that kind of process. Tells me all I need to know about the business. I mean, what if I actually bought something and there was an issue? I can't even reach them just to inquire about a watch.lol I'll look elsewhere...
Jomashop exceeded all my expectations! From their vast selection of luxury fragrances to their impeccable customer service, every aspect of my shopping experience was top-notch. Their website is user-friendly, making it easy to find exactly what I was looking for. Plus, their prices are unbeatable, offering incredible value for high-quality products. I highly recommend Jomashop to anyone in search of luxury watches and exceptional service. Five stars all the way!
Products used:
All the fragrances I ordered
I've been into fragrance all my life, and my only regret is that I didn't know about Jomashop sooner! Jomashop always jas the best deals on my most sought after smell goods. They
Carry an extensive selection of products from sooo many brands... so I always find what I'm looking for. And with the discounted prices Jomashop offers, I only pay a fraction of what retail would be... great for when I want to take a chance on a new fragrance that might be a diamond in the rough! There's a reason I wear the Jomashop sticker on my work badge! M3WY5792
Tip for consumers:
M3WY5792
Products used:
Multiple Mancera fragrances, Coach fragrances, Rochas, Eight and Bob
Impossible to reach via phone.chat is just a bot so a waste of time.
I tried calling numerous times during their working hours and kept getting disconnected.
What does a guy have to do to try and spend over $3k on one of their watches?
I can't believe they're an ongoing business with that kind of process.
Tells me all I need to know about the business.
I mean, what if I actually bought something and there was an issue?
I can't even reach them just to inquire about a watch.lol
I'll look elsewhere...
I have made several purchases and the platform is very easy to use, they have many options at an excellent price. M3RW7940
Order M3TR0322. If you want to smell like a god, pull up beauties and leave your mark wherever you arrive, get yourself a tester fragance on jomashop at an amazing price.
Very bad customer service. No one answer during their working hour, very strange. I haven't received my order for almost three weeks. I am leaving the country soon and need to know when my order will be shipped out, otherwise I need to cancel my order. Jomashop is like a ghost company. The issue is not been solved due to no one respond to my email and phone call.
A wonderful shopping experience at Jomashop! M3YB1736
I'm absolutely delighted with my shopping experience at Jomashop. Firstly, the delivery was incredibly fast. My order arrived much earlier than expected, which pleasantly surprised me.
As for the quality of the products, they are simply outstanding. Each item matched the description on the website, and the quality of materials and craftsmanship simply amazed me. Furthermore, the prices for these original items were quite reasonable, making shopping at Jomashop even more appealing.
The overall ordering process was intuitively understandable, and customer support was always ready to assist me with any questions or inquiries.
I highly recommend Jomashop to anyone looking for high-quality original items at affordable prices and fast delivery. This store definitely deserves your attention!
Using DHL as transporter is very expensive. I've had to pay 70$ more to receive the watch i've ordered from you
Always really fast and trust. It's the third time that I bought there, and it won't be the last. Good price with true products. M35H5944
Tip for consumers:
M35H5944
Products used:
Shoes accessories order M35H5944
The customer service is horrible, and they seem unwilling to solve problems. In my case, they had sent me a fake one. So I tried to return it, but they refused to refund it.
Products used:
Trench coat
Best site to buy the items as my order was placed on last year Dec and my Order Number: M34M5032.
Thank you Jomashop!
Paid extra for express shopping on Joma's website but it was still late.
When I contacted their customer service rep. She said to contact the shipping company.
I asked her to look into for me, she never I did reply back. Had to pay extra huge duty to get in. Canada.
No explanation how duty was calculated.
I bought 2 tissot watches ranging from 400 after tax. However they said my payment has declined and allowed my bank to let it go through. Later that day I check my account and it was shockingly low. I asked them why is my account low and will they give me back the money they double charged. They keep on sending me emails and not willing to help me. I got frustrated and still am. I will keep them though bc they are gifts for my grandparents. If you are willing to spend extra 30 to 50 like on ebay or Amazon or chrono or maybe a different site it would be worth it.
Great deal on my new Ray Bans! Customer service is excellent and I get so many good compliments on my sun glasses -
Order #M*******
I like my new watch! Thanks jomashop for fast shipping and good quality!
The site is not credible and personnel was very rude and inappropriate with me. Name is Farouk, he didn't give me a chance to talk about my order, and was not helpful and he hung up on me.
The packaging was great and the delivery was fast. I try not to use too much plastic so I was a bit bothered with the extra stickers but I understand some people like it. Maybe this can be an option at check out if they want freebies like that.
I ordered five fragrances, four came in one box and one came separately for some reason. The one that came separately leaks if held upside down and the packaging for both wasn't the best, so minus one star for that. However, it was decently timely in getting to me (make sure the item says in stock or it might come way longer than you want it to) and the prices were very good so I can't complain much.
Purchased a watch that cost over $4000 but returned it as we were told by the manufacturer (OMEGA store) that the watch was not waterproof/defective and would cost hundreds to fix it. Returned the item to Jomashop with the test results as evidence, they still claimed there was nothing wrong with the watch and questioned the methodology as to how OMEGA tested it. We were charged a restocking fee. They did not provide their evidence of the test results so questionable on what basis they claimed the watch was not defective. The unresponsiveness as well the difficulty in making a return, not to mention the lack of integrity is astounding. I would not recommend this store to anyone.
Tip for consumers:
Just because it's new, do not assume it's without flaws/defects. They sent me a defected luxury watch and took $500 as a restocking fee.
Products used:
Luxury Watches
Purchase 3 men's watch with big discount (Invicta, CK, and TechnoMarine). My orders arrived to me safe and what is amazing is that they give you timely update. In jomashop, online purchase is hassle free. Definitely, ill order again!
I ordered 2 burberry sunglasses (same model) they both came bent and crooked, the writing on them was faded, very disappointed, don't know if they're fake or no
Thank you for fulfilling your great product to me and giving me the great customer service fast and speedy delivery quality products
I have bought watches from Jomashop 12 years ago and just recently, perfect service always. Customer service people are great, products top notch. Never had to use the Jomashop warranty but if I had to, I would expect the very same level of service.
Don't shop here! Absolutely the worst customer service I've had yet with a company when purchasing a watch, and a supposed "high value brand new " watch. I was a brand new customer and ordered an invicta automatic watch from them and the issues started from there. The watch never said it was out of stock or back ordered or anything of the sort, I processed to purchase it being told it would ship asap. Only to find out days later it's not even in stock and apparently on back order, who sells stuff like that. Then it finally shows up and the bracelet on it is defective right out of the damn box! It is suppose to fit snug against the watch case and one side is so loose It looks like it's going to fall off and jingles like a damn bell constantly when worn because of it. And you can clearly see in the pictures how the bottom of the case it meets flush with the band and there is no gap, yet the top has a gap wide enough to sit in and rattles incessantly. I promptly contact them after all the bs and I'm told to basically go to hell. WORST CUSTOMER SERVICE EVER!
Tip for consumers:
Some actual customer service
Products used:
Invicta watch
I ordered a parfum. I received it without any problem but the delivery came late.
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
Jomashop.com has been in the wholesale and retail trade of luxury goods such as watches, fine writing instruments, handbags, luxury crystal since 1987 here in New York City. Jomashop has been providing its customers a combination of price, selection and service for over 20 years. Our goal has been to earn the trust and satisfaction of the customer. We offer competitive pricing, but we also knew low prices alone could not make our business superior. We are determined to combine honest and helpful dealings with outstanding service before, during, and after the sale.
Our success is due to the long, continued relationships with our customers. Whether you're shopping with us for the first time or have bought from us many times before, our goal is to make your shopping experience as informative and as easy as possible. In addition to our online services, you can phone and speak to our experienced customer service representatives for more personal and spontaneous assistance. Your comfort, security and confidence are our utmost concern.