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Honey

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California
1 review
0 helpful votes
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Gift Card Deal Scam
April 18, 2023

Pushed me to buy a gift card to save $5 at checkout. The gift card didn't apply so I was charged the regular amount, couldn't use the promo code I wanted, and now have to use this gift card

Date of experience: April 18, 2023
Michigan
3 reviews
6 helpful votes
Follow Jeff T.
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I was given an offer of $100 Bonus Honey Gold on a purchase. The reward did not post to my honey account after I made the purchase. I contacted their customer service multiple. I got no reply. After 6 months, I filed a complaint with the Better Business Bureau (against PayPal who owns Honey).

They gave me a canned response that stated:

"We determined your Honey account is not eligible for this reward as we found your account's behavior to be in violation of the Honey terms".

And "PayPal reserves the right to suspend or terminate, in its sole and absolute discretion, your participation in the PayPal Rewards Program".

And "termination of your participation in the Rewards Program (or your PayPal account) will result in the immediate forfeiture of all Points and unused Rewards".

I have no idea what behavior they were referring too. I did nothing out of the ordinary. I was never given a warning about anything. Or told that anything I did even irritated Honey in the slightest. I suspect I will never know.

But they did terminate my account and confiscated the entire balance of my account (which wasn't significant).

I will avoid them like the plague.

https://sanjose.app.bbb.org/complaint/view/*******/c/z2hh7c

Date of experience: July 1, 2022
Canada
1 review
2 helpful votes
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I have accumulated gold and can't redeem them.
Worst customer service, no answer to emails or to the chat.

Date of experience: February 4, 2023
California
1 review
2 helpful votes
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This is the worst extension ever. Not only has it NEVER found any discounts for me, but it has even REMOVED promo codes that were originally on my order in order to try and find a better discount. So I couldn't even use the discounts I had on my purchase before Honey removed them. The only time Honey ever found any savings it was a whole... ONE PENNY! You've got to be joking. This extension messes up my computer and takes my own deals away and replaces my purchase with no deals. And why does it take THREE MONTHS for Honey gold to show up on my account? There is literally no reason why it should take that long. It's all virtual and the gold is not a tangible object. Why can't it just be automatically applied after the purchase? This is so stupid and I'm not waiting three months for a 99 cents credit. What a joke. I'll be deleting my account and reporting Honey on other websites as well. DON'T USE HONEY!

Date of experience: April 17, 2021
Oregon
1 review
8 helpful votes
Follow Mike K.
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I am trying to redeem $169 for the last 6 days, with no luck. I send multiple emails, chat, Twitter messages, still not a single response since then. Don't waste time using this cashback site.

Date of experience: March 11, 2022
Virginia
1 review
1 helpful vote
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This website will not let you cash out your money. Their customer service is rude as well. STAY AWAY from this website. DO NOT USE! I repeat, STAY AWAY at all costs!

Date of experience: December 22, 2023
Malta
1 review
0 helpful votes
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My wife left
January 15, 2025

Linganguna, I never imagined we'd find ourselves here. I know things weren't always perfect, but I truly believed we could weather any storm together. You were my partner, my confidant, and my greatest source of joy. Even now, I hold on to the memories of laughter and love we shared. I wish I could understand what led us to this point, but more than anything, I hope you find the peace and happiness you're searching for. You'll always hold a place in my heart. WHY LINGANGUNA HOW COULD YOU BE SO HEARTLESS (ye reference)

Date of experience: January 2, 1996
Texas
35 reviews
115 helpful votes
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While Honey did save me some money, it could often lead to price increases during checkout and then you had to redo the cart to get back to the original prices. This is most pronounced with Swanson Health online store. I also had problems with the extension spuriously triggering at non-retail survey sites. It leads to extra attention to dismiss those unwanted pop ups. When I contacted Honey support, they were quick in response and worked diligently to absolve themselves of responsibility. These guys are parsimonious and not your advocate and seeing how they've been in business for over 5 years, not very capable.

Date of experience: November 18, 2018
Texas
33 reviews
126 helpful votes
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Obsessed
March 16, 2020

I absolutely love having Honey installed on my Chrome browser. I am huge on finding the best deals possible so oftentimes I already have a coupon for something before looking at honey. On more than one occasion Honey has gotten me an even bigger discount then what I had originally. I love it when it pops up at the time of checkout and I get to watch all the coupons be applied and see the different prices. I would recommend this to anyone.

Date of experience: March 16, 2020
Tennessee
1 review
1 helpful vote
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Doesn't follow through on cashback offers
December 27, 2021

Recently purchased a pair of shoes on Zappos which Honey was offering a cashback reward for the purchase. Appeared as pending on my account then disappeared after a week. Reached out to Honey support. Long story short they were not going to honor the cash back offer.

Date of experience: December 27, 2021
Kansas
3 reviews
5 helpful votes
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Amazing app
August 24, 2020

Amazing app. I have been extremely happy with it so far. It scans for multiple coupons found online and applies the viable one to orders. And, the company does what they advertise.

Honey points accumulate which allows the customer to apply them to gift certificates offered through their website. I've been using the app for about a year now, and they have sent me about $20 in gift certificates of my choosing.

Date of experience: August 23, 2020
Nevada
103 reviews
330 helpful votes
Follow Harry H.
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I used Honey as a browser extension for quite a while, most notably on Amazon. Shopping over a great variety of items, I found that the savings that Honey finds for all of the items is either the same savings as Amazon, Walmart, Target etc, and when it does find a difference, it doesn't seem to be more than 25 to 50 cents cheaper. I believe that Honey takes up some unnecessary computer/tablet/phone system resources, which can slow your device down. Not worth it to me.

Date of experience: October 6, 2018
New Jersey
4 reviews
8 helpful votes
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Why not!
September 2, 2019

If your an online shopper, why not add Honey to your web browser. I use both, Honey and Ratuken, to earn money back on my shopping. When one isn't paying, the other is. An extra click or two is all it takes!

Date of experience: September 2, 2019
Ohio
13 reviews
40 helpful votes
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I use honey alongside some others. Extension is reliable and finds coupons easily. The site has comparison shopping, and it works good too. Sometimes honey is the only site to offer a rebate, but it is often not the best paying. I keep it for the coupon checking. One of the fastest coupon at checkout extensions.

Date of experience: September 1, 2020
Massachusetts
5 reviews
22 helpful votes
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Very great!
June 1, 2021

Honey is a very good website. It will search all the coupon codes then test and use them. Then it saves a amount of money. Plus its free so its like free money!
It had saved over 160 million dollars from coupon code discounts.
Plus its safe to install!

Date of experience: June 1, 2021
Ohio
5 reviews
1 helpful vote
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Good not great
December 6, 2020

Okay, I love Honey. They have coupons for so many sites that I use and if not, they frequently give cash back ("honey gold"). It's so nice that it's just a browser extension instead of having to search for coupons. My only critique is that I have had "pending" honey gold points for MONTHS. I have had 418 "pending" honey gold points for purchases I made months ago.

Date of experience: December 5, 2020
Nevada
2 reviews
3 helpful votes
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SCAM!
May 7, 2022

I purchased a honey gift card, which did not work on the site that I was on. I am now out the money I paid!' Thieves with no conscience.

Date of experience: May 7, 2022
Germany
1 review
3 helpful votes
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Useless
April 10, 2021

It's quite useless and the advertisement promises more than it can do. Extremely annoying advertisement keeps ruining my day as well.

Date of experience: April 10, 2021
New Jersey
2 reviews
12 helpful votes
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Only after the reviews were posted on July 24,2020, did I receive the refund on July 28,2020. I will not do business with them in the future.

Date of experience: August 6, 2020

Liars and thieves
July 24, 2020
Previous review

On July 14,2020, Honey promised a refund for an unused gift card purchased through Honey only if I removed the dispute. They claimed they couldn't process it while a dispute was in progress. I removed the dispute and advised them on July 17. I received no reply whatsoever to several e-mails sent since then. This company is a fraud and shouldn't be trusted with your personal information.

Date of experience: July 24, 2020

Liars and thieves
July 24, 2020
Previous review

On July 14,2020, Honey promised a refund for an unused gift card purchased through Honey only if I removed the dispute. They claimed they couldn't process it while a dispute was in progress. I removed the dispute and advised them on July 17. I received no reply whatsoever to several e-mails sent since then. This company is a fraud and shouldn't be trusted with your personal information.

Date of experience: July 24, 2020

Overview

Honey has a rating of 1.6 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Honey most frequently mention gift card and customer service. Honey ranks 65th among Cash Back sites.

service
22
value
20
shipping
7
returns
8
quality
13
This company does not typically respond to reviews