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Joe's Av has a rating of 3.5 stars from 397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joe's Av most frequently mention customer service, best price and free shipping. Joe's Av ranks 84th among Speakers sites.
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Joe's av winning combination of customer service and competitive pricing will always have me coming back to them for when I need anything at all.
Excellent Customer Service and the products never disappoint!
Shipping is very fast - we come back to Joe's quite often.
I just want to say how pleased I am with the customer service representative that helped me, she was courteous, prompt & effective, the company should be grateful for her detail and commitment. Joe's AV is one great company.
Thanks again
I have been a customer of Joe's for a while and have always had absolutely STELLAR experiences with them. Time and time again they surprise me with how great they can be on pricing, speediness and customer service. Today they surprised me again. I called in and spoke with Jeffrey regarding a situation that was my fault; I had incorrectly entered a new credit card. Jeffrey was extraordinarily patient and waiting on the phone with me until we had updated the payment information and confirmed my order had gone through successfully. You just do not see that a lot these days. Many thanks to Joe's and especially to Jeffrey for his professionalism. I wish the rest of the industry would follow their lead.
Worked with John to get my order resolved. Solved my problem exceptionally well!
Quick and easy, A+++
I placed an order and after 15 minutes realized that I had not put the correct shipping method. I called Joe's and Je voided the order and place a new order for me with the correct shipping method. The process was smooth and I really appreciate Je's help! Sincerely, Tyrone
I placed several orders in the last couple of days amounting to close to $3,000 and my C-Rep was John.
Man. These guys don't get paid enough. Not only was he AMAZING but he helped set up my purchase with ease and answered every single inquiry I had in regards of every purchase. Thank you John! Because of people like you, is that people like me continue to be customers of Joe's after almost 5 years!
Jeffrey was awesome at helping me update my payment method for a pre-order. He was very professional, and addressed all my needs. This is one of the reasons I stick with Joe's :)
Jeffrey did a great job with answering my questions about a recent a price drop on a item I recently purchased on joesav.com and I will be doing all my online electronic purchases there!
I was in a pickle with an expired promotion code, Jhon was very helpful and took care of my issue. 10/10
I purchased a 70" TV and am in love with it. Customer service was great and I'll recommend my friends to joe's AV.
I have ordered 2 times from Joe's AV. The first item was a TV mount that arrived damaged. After contacting customer service they rectified the problem in an acceptable time frame. So I made a second purchase. Both items arrived 5-7 business days later (standard shipping).
I would and have recommended them to friends.
These guys were great! Awesome products, killer pricing, speedy shipping, and everything as promised. Have already recommended them to others, and will hands down continue to do so. Call Jeffrey, and tell him Scott in Boston recommended you. He'll take great care of you. Extremely trustworthy!
Thanks Joe's, you guys were great! Keep up the good work!
I'll be calling again soon for more those 3d glasses to use with my new tv. I'm sure I can expect great service from you guys once again.
Sincerely,
Super satisfied customer.
There delivery service is far superior than u. S appliance, joe's peace of mind statement is for real. Very important for online buying. Just wish i would have discoverd them first before losing a lot of money at u. S appliance with broken LED tv. Joe's price was better also.
Very good pricing on the TV I bought. Good service as well
I received my Sony 46" tv within a week and with no issue at all. I was very happy with their services and product. I would definitely shop with them again and would highly recommend them to others.
Best price I could find on the internet! Would definitely purchase from them again and recommend them to anyone looking for a deal!
Answer: Joe's AV is actually is actually run by the same people who own East Coast TVs in Linden, NJ. If you research East Coast TV's, you'll see they have horrific reviews and really bad customer experiences. Since the company had such a horrible reputation, they registered a new business name with the the state of NJ so they could essentially have a fresh new start. Pretty slick, right? Unfortunately, they deliver on the same awful experience as their previous company name did. Do yourself a favor, stick with the big box stores.
Answer: I was waiting on my order for 3 months and never got it so I called them and cancel my order. These guys don't even have in stock what they show in website. Don't believe them, it's bunch of garbage guys.
Answer: They are fake TV's. Shipped from Asia but for another several hundred dollars they will sell you the real one.
Answer: In 6 months if your lucku
Answer: Because Joe's AV will never send you the TV. They can sell things for whatever price they want. Then when you are sitting there for 2 or 3 months waiting for your TV, you will understand. If you are lucky enough to get these scam artists to send a TV to you at all.
Answer: Too late they filed bankruptcy while ago and closed down both sites (eastcoast completely, joes av half working). Lots of people suppliers, shippers and customers got jacked in that final move. You cant change people like that, except by firing squad.