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Joe's Av
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Joe's AvReviews 397

3.5
joesav.com

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Joe's Av Reviews Summary

Joe's Av has a rating of 3.5 stars from 397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joe's Av most frequently mention customer service, best price and free shipping. Joe's Av ranks 84th among Speakers sites.

service
192
value
190
shipping
191
returns
18
quality
188

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Texas
1 review
0 helpful votes
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Joe's av winning combination of customer service and competitive pricing will always have me coming back to them for when I need anything at all.

Date of experience: April 13, 2016
Brazil
1 review
0 helpful votes
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We Will Be Back
April 13, 2016

Excellent Customer Service and the products never disappoint!
Shipping is very fast - we come back to Joe's quite often.

Date of experience: April 13, 2016
Washington
1 review
0 helpful votes
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Thanks again
April 13, 2016

I just want to say how pleased I am with the customer service representative that helped me, she was courteous, prompt & effective, the company should be grateful for her detail and commitment. Joe's AV is one great company.

Thanks again

Date of experience: April 13, 2016
Texas
1 review
0 helpful votes
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STELLAR EXPERIENCE
April 13, 2016

I have been a customer of Joe's for a while and have always had absolutely STELLAR experiences with them. Time and time again they surprise me with how great they can be on pricing, speediness and customer service. Today they surprised me again. I called in and spoke with Jeffrey regarding a situation that was my fault; I had incorrectly entered a new credit card. Jeffrey was extraordinarily patient and waiting on the phone with me until we had updated the payment information and confirmed my order had gone through successfully. You just do not see that a lot these days. Many thanks to Joe's and especially to Jeffrey for his professionalism. I wish the rest of the industry would follow their lead.

Date of experience: April 13, 2016
Texas
1 review
2 helpful votes
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Quick and Easy
April 13, 2016

Worked with John to get my order resolved. Solved my problem exceptionally well!
Quick and easy, A+++

Date of experience: April 13, 2016
Texas
1 review
1 helpful vote
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The Best
April 12, 2016

joesav.com - is one of my best shopping experience ever and great customer service!
Thank you, Jeffrey!

Date of experience: April 12, 2016
New York
1 review
2 helpful votes
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Do It Right
April 12, 2016

I placed an order and after 15 minutes realized that I had not put the correct shipping method. I called Joe's and Je voided the order and place a new order for me with the correct shipping method. The process was smooth and I really appreciate Je's help! Sincerely, Tyrone

Date of experience: April 12, 2016
New York
1 review
2 helpful votes
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AMAZING
April 12, 2016

I placed several orders in the last couple of days amounting to close to $3,000 and my C-Rep was John.
Man. These guys don't get paid enough. Not only was he AMAZING but he helped set up my purchase with ease and answered every single inquiry I had in regards of every purchase. Thank you John! Because of people like you, is that people like me continue to be customers of Joe's after almost 5 years!

Date of experience: April 12, 2016
Texas
1 review
1 helpful vote
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Very Helpful
April 12, 2016

Jeffrey was awesome at helping me update my payment method for a pre-order. He was very professional, and addressed all my needs. This is one of the reasons I stick with Joe's :)

Date of experience: April 12, 2016
New York
1 review
2 helpful votes
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Jeffrey did a great job with answering my questions about a recent a price drop on a item I recently purchased on joesav.com and I will be doing all my online electronic purchases there!

Date of experience: April 12, 2016
New York
1 review
0 helpful votes
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Thank's John
April 12, 2016

I was in a pickle with an expired promotion code, Jhon was very helpful and took care of my issue. 10/10

Date of experience: April 12, 2016
New York
1 review
0 helpful votes
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I'll recommend
April 8, 2016

I purchased a 70" TV and am in love with it. Customer service was great and I'll recommend my friends to joe's AV.

Date of experience: April 8, 2016
New York
1 review
0 helpful votes
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Efficient
April 8, 2016

Helpful staff... delivery service was very efficient.

Date of experience: April 8, 2016
New York
1 review
0 helpful votes
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I have ordered 2 times from Joe's AV. The first item was a TV mount that arrived damaged. After contacting customer service they rectified the problem in an acceptable time frame. So I made a second purchase. Both items arrived 5-7 business days later (standard shipping).
I would and have recommended them to friends.

Date of experience: April 8, 2016
New York
1 review
0 helpful votes
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Excellent
April 7, 2016

Excellent service, fast delivery, and a follow up after the sale. Wish everyone did business this way.

Date of experience: April 7, 2016
New York
1 review
0 helpful votes
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These guys were great! Awesome products, killer pricing, speedy shipping, and everything as promised. Have already recommended them to others, and will hands down continue to do so. Call Jeffrey, and tell him Scott in Boston recommended you. He'll take great care of you. Extremely trustworthy!

Thanks Joe's, you guys were great! Keep up the good work!

I'll be calling again soon for more those 3d glasses to use with my new tv. I'm sure I can expect great service from you guys once again.

Sincerely,
Super satisfied customer.

Date of experience: April 7, 2016
Texas
1 review
0 helpful votes
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There delivery service is far superior than u. S appliance, joe's peace of mind statement is for real. Very important for online buying. Just wish i would have discoverd them first before losing a lot of money at u. S appliance with broken LED tv. Joe's price was better also.

Date of experience: April 7, 2016
Texas
1 review
0 helpful votes
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Good service
April 7, 2016

Very good pricing on the TV I bought. Good service as well

Date of experience: April 6, 2016
New York
1 review
0 helpful votes
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I received my Sony 46" tv within a week and with no issue at all. I was very happy with their services and product. I would definitely shop with them again and would highly recommend them to others.

Date of experience: April 6, 2016
New York
1 review
0 helpful votes
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Recommend to anyone
April 7, 2016

Best price I could find on the internet! Would definitely purchase from them again and recommend them to anyone looking for a deal!

Date of experience: April 6, 2016