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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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South Carolina
1 review
0 helpful votes
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My order
October 7, 2023

It took 30 days to receive my ring! If the ring was coming from China, why is the return address on the pkg. Listed as Hebron, KY? Was is made in China then shipped to KY? I am satisfied with the ring, but not the length it took to get it! Thank you

Date of experience: October 7, 2023
California
1 review
0 helpful votes
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Wry satisfied!
October 7, 2023

Joancee followed through on my ring order in a timely manner. They informed me when the ring was being shipped. It came well packaged and in a nice keepsake box. I will order from them again.

Date of experience: October 7, 2023
South Carolina
1 review
0 helpful votes
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Absolutely beautiful
October 5, 2023

This ring is beautiful fits perfect I just love ve it. Can't wait to order another one soon.

Date of experience: October 5, 2023
Connecticut
2 reviews
0 helpful votes
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Good quality
October 4, 2023
Updated review

I love my first ring always get good compliments started wearing more often instead of only wearing to go out now I wear it for work as well.

Date of experience: October 4, 2023

Happy
April 14, 2023
Previous review

I love my ring is gorgeous. I only wear it when I go out not for work.

Date of experience: April 14, 2023
Connecticut
1 review
0 helpful votes
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Easy to use website
November 3, 2023

Website was easy to use
Shipping quick
The ring looks less realistic in real life.

Date of experience: October 4, 2023
South Carolina
1 review
0 helpful votes
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Want nobody answer my message so I rate you a 0 stars please send me the address so I can return!

Date of experience: October 4, 2023
Tennessee
1 review
0 helpful votes
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Pretty!
November 3, 2023

Thus was my 20th wedding anniversary present. It said 7 to 12 days for shipping. However it didn't ship until 9 days after the order was placed. It arrived 10 days AFTER my anniversary. Had I known it would take that long I'd have either ordered sooner or from somewhere else. When i contacted them all of a sudden a shipping label was made but it still didn't actually move to any shipper until 5 days later (by this time my anniversary had come and gone). It was supposed to be shipped via usps but I own a company and use usps all the time for our shipping and it's NEVER taken 15 days from or to Las Angeles. The ring is pretty but I'm underwhelmed. I guess you get what you pay for.

Date of experience: October 4, 2023
Florida
1 review
0 helpful votes
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Gorgeous ring!
October 4, 2023

Very smooth transaction. Item as described. Very pleased!

Date of experience: October 4, 2023
Florida
1 review
0 helpful votes
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Great Products
October 4, 2023

Communication was a little bit slow but good. Product and variety was very good!

Satisfied. Definitely recommend!

Date of experience: October 4, 2023
Connecticut
1 review
0 helpful votes
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Amazing Jewelry
October 4, 2023

I ordered a ring for my now fiancé and she absolutely loved it. When I received the ring in the mail and unboxed it, it was beautiful. Very impressed about the ring and with how everything worked out.

Date of experience: October 4, 2023
Illinois
1 review
0 helpful votes
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She loves it!
October 4, 2023

I was a little unsure about the shipping time but they quickly assisted and my girl loves the product. Thank you

Date of experience: October 4, 2023
Ohio
1 review
0 helpful votes
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Wedding ring
November 1, 2023
Updated review

The issue I had was receiving the merchandise it took almost 30 days to arrive but I'm very satisfied also I will shop again I love the products Thanks satisfied customer

Date of experience: October 2, 2023

Superb quick and efficient wit so much variety and...
August 31, 2023
Previous review

Superb quick and efficient wit so much variety and great prices

Date of experience: August 31, 2023
Alabama
1 review
0 helpful votes
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Not happy at all
November 1, 2023

I never received my ring. Contacted them. They tell me check my mail and my post office. Which did for 5 days after saying delivered. Then never heard back from anyone or received my money back.

Date of experience: October 2, 2023
Minnesota
1 review
0 helpful votes
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Purchase
October 2, 2023

The ring is gorgeous! The wait was longer than expected but would definitely order again

Date of experience: October 2, 2023
Virginia
1 review
0 helpful votes
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Good communication
October 2, 2023

I had a issue with the shipping process and they got in it right away and responded quickly to help

Date of experience: October 2, 2023
Mississippi
1 review
0 helpful votes
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Solitaire
October 1, 2023

This is my fourth ring that I have ordered from this company. All have been beautiful. But this one is exactly what I have been looking for. A simple round solitaire ring. Not too big not too small. It just sparkles so beautifully. The quality is amazing. Beep happy with this purchase.

Date of experience: October 1, 2023
Kentucky
1 review
0 helpful votes
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I'm in love
October 1, 2023
Updated review

From start to finish easiest order yet. The product is beautiful and packaged beautifully

Date of experience: October 1, 2023

I'm in love
August 25, 2023
Previous review

My order came in a lovely box that has 2 pull out drawers. The jewelry is gorgeous! I have ordered jewelry from other sites and received dollar store quality but not this time. I'm very happy.

Date of experience: August 25, 2023
Wisconsin
1 review
0 helpful votes
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The rings I chose are absolutely beautiful: white sapphires and silver! Stunning pieces and they sparkle and shine better than a diamond in my opinion. However I paid extra for faster shipping. My order was held up for at least 8 days after I received the order my jewelry had shipped. It was 3 weeks (and I had to reach out to find out it had been processed and shipped,) before it appeared. I'd hoped to have them by the 15th for my wedding. It was a full 8 days later they arrived. Maybe change how orders are shipped? Just a suggestion.

Date of experience: October 1, 2023
Michigan
1 review
0 helpful votes
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Box presentation
October 31, 2023

The first thing I noticed was the box was crushed at the bottom...so i Immediately opened the box to make sure the ring was not damaged And thankfully, it was not, so the presentation was not satisfactory would have like to give the gift to her with the complete box.

Date of experience: October 1, 2023
Arizona
1 review
0 helpful votes
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Exactly what I was looking for
October 1, 2023

The ring is gorgeous and fits exactly as expected. It is a show stopper for sure! Shipping takes a while so take that in to account. Each ring is made to order so it isn't like 2 day shipping. It took about 2 1/2 weeks to get to my house. But, worth the wait.

Date of experience: October 1, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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