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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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Canada
1 review
0 helpful votes
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Positive experience
October 20, 2023

My ring started to loose shape and thickness. I contacted the company and Ivy was wonderful to deal with.

Date of experience: October 20, 2023
Canada
1 review
0 helpful votes
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I never received my stuff yet
October 19, 2023

What can I say I order it and never received it yet I
Order it on September 20 and they said it was supposed to come on 14 business days never came yet

Date of experience: October 19, 2023
Texas
1 review
0 helpful votes
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Horrible
October 19, 2023

Almost a month late they never answer back never do what they say horrible customer service

Date of experience: October 19, 2023
South Carolina
2 reviews
0 helpful votes
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Beautiful ring set.
October 18, 2023

I absolutely love this ring set. The center stone was a little larger than I thought it would be but still beautiful.

Date of experience: October 18, 2023
Texas
1 review
0 helpful votes
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No timely responses
October 18, 2023

I ordered and paid for engraving. I did not get the ring when promised and no engraving was completed. No one ever contacted me about this and did not refund me. All that aside, ring was beautiful

Date of experience: October 18, 2023
Missouri
1 review
0 helpful votes
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Misleading
October 18, 2023

My order was cancelled because it was not filled timely. Then, they sent it anyway and their return policy would only refund half. I will not use them again and do not recommend them!

Date of experience: October 18, 2023
New York
1 review
0 helpful votes
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Great
October 17, 2023

Although the delivery time was a bit long, the product was well worth the wait. The earrings were exactly as advertised. They are marvelous and well worth the price!

Date of experience: October 17, 2023
New York
1 review
0 helpful votes
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Beautiful jewelry
October 16, 2023

Only problem is shipping process takes extremely too long

Date of experience: October 16, 2023
Alabama
1 review
0 helpful votes
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Shipping was slow
October 16, 2023

Took a long time to get my ring set after ordering.

Date of experience: October 16, 2023
Minnesota
1 review
0 helpful votes
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Awesome!
October 15, 2023

They are beautiful and can't makes our wedding more exciting. They are very affordable.

Date of experience: October 15, 2023
Texas
2 reviews
0 helpful votes
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Beautiful piece of jewelry
October 14, 2023

Though it took awhile for it to arrive, it was beautifully packaged and the young girl I gave it to loved the piece.

Date of experience: October 14, 2023
District of Columbia
1 review
0 helpful votes
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Unsatisfied
October 14, 2023

I paid for expedited service next day and I didn't receive my product for 3 weeks

Date of experience: October 14, 2023
Arizona
1 review
0 helpful votes
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Great product
October 13, 2023

Wonderful. I entered the wrong mailing address and phone number.
I sent a message and they got right back to me, reassuring I would get the ring. Sure enough, I had emails constantly letting me know where the package was! Got it on time, and it's beautiful.

Date of experience: October 13, 2023
Tennessee
1 review
0 helpful votes
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I love this ring!
October 13, 2023

Great so far, it's a beautiful ring. Great communication when I had questions

Date of experience: October 13, 2023
North Carolina
1 review
0 helpful votes
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Pretty much what the title says. I placed an order and paid $25 for expedited shipping which says 3 business days but it's been 2 weeks and after contacting customer support I still haven't heard anything. Would not recommend buying from here.

Date of experience: October 12, 2023
Texas
1 review
0 helpful votes
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When the ring finally came, the ring was scratched and bent.

Date of experience: October 12, 2023
Georgia
1 review
0 helpful votes
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Great quality
October 11, 2023

Quality is great, shipping takes 3-4 weeks. Overall I would order again. Very pleased.

Date of experience: October 11, 2023
Oklahoma
1 review
0 helpful votes
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Beautiful
October 10, 2023

I've bought 3 rings and they are absolutely beautiful

Date of experience: October 10, 2023
Canada
1 review
0 helpful votes
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Bad customer service
October 8, 2023

It's been a month since I've placed my order and it still has not been shipped. I have asked for a refund but I have gotten no response. Strongly don't recommend.

Date of experience: October 8, 2023
Georgia
1 review
0 helpful votes
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Delivery
October 7, 2023

Delivery is not good at all. I paid for 3 day delivery and it took 3 weeks to get it.

Date of experience: October 7, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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