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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Oklahoma
1 review
0 helpful votes
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Bought a ring two weeks before our wedding and purchased 3-5 day shipping hoping it would be on time for the event. It has now been two weeks since receiving the shipping notification and ring still has not arrived. Company refuses to refund the cost of shipping after multiple emails. Horrible company to buy from. Hopefully the ring is more upstanding.

Date of experience: July 8, 2024
Missouri
1 review
0 helpful votes
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Fine.
July 18, 2024

The first couple of times I've ordered I was pleased beyond belief. This time not so much. I understand that I'm getting what I pay for but this ring set looks very cheap unlike the others I've gotten. I'm not the happiest... but that's OK.

Date of experience: July 8, 2024
Louisiana
1 review
0 helpful votes
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Fantastic quality sets!
July 18, 2024

I love this set! It is beautiful and very well made! Will get more rings from here in the future.

Date of experience: July 8, 2024
Georgia
1 review
0 helpful votes
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As expected.
July 17, 2024

I was iffy at first, but they came through, and I got my ring. Now I can propose at mine and my fiance-to-be's new future home!

Date of experience: July 7, 2024
Canada
1 review
0 helpful votes
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Beautiful!
July 17, 2024

I love my new ring! It is beautiful! Great prices! Even the packaging was beautiful!

Date of experience: July 7, 2024
Indiana
1 review
0 helpful votes
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Took too long to receive
July 17, 2024

While the ring was beautiful, the delivery process was not. I paid for Express 3 to 5 day shipping and it took 3 weeks to get here. I ordered it on June 7th, it took 10 days to ship it and another 10 before I received it. I reached out to Customer Service and all I got give us more time, then links to track my shipment. Never really explaining to me why it wasn't sent Express.

Date of experience: July 7, 2024
Colorado
1 review
0 helpful votes
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Not the best
July 17, 2024

I was unaware That the ring was not even going to match up with the bands. There are spaces in between the bands in the rings just makes it look super cheap and fake.

Date of experience: July 7, 2024
Michigan
1 review
0 helpful votes
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Beautiful piece
July 16, 2024

Everything went good. The piece I got is absolutely stunning.

Date of experience: July 6, 2024
Minnesota
1 review
0 helpful votes
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For some reason every time I try to login my password never works.

Date of experience: July 5, 2024
California
1 review
0 helpful votes
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Rings
July 15, 2024

Very beautiful just like it said. I would definitely purchase from them again.

Date of experience: July 5, 2024
Wisconsin
1 review
0 helpful votes
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What a beautiful ring.
July 15, 2024

Beautiful ring. Looks just like the pictures. I get so many compliments on this ring. The shipping took a bit longer than I expected. Joancee Customer Service was prompt to answer my questions. The only thing I would have liked to have included with the ring were the documented specifications of the ring.

Date of experience: July 5, 2024
Washington
1 review
1 helpful vote
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Great ring
July 15, 2024

We bought this ring as a replacement for our wedding ring. It is a great ring. However it took a little longer than we expected but it was worth it 100%.

Date of experience: July 5, 2024
North Carolina
2 reviews
0 helpful votes
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The rings look fantastic
July 14, 2024

The product that I order looks just like it's advertise on the web very please with my purchase

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Great wait for a Great RING!
July 13, 2024

The anticipation was unbearable because I was proposing!

Date of experience: July 3, 2024
Indiana
1 review
0 helpful votes
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Daughter's wedding
July 13, 2024

Totally impressed with my purchase would highly recommend and well purchase again. Intermediate as beautiful as the picture, if not prettier.

Date of experience: July 3, 2024
Georgia
1 review
0 helpful votes
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Great Experience
July 13, 2024

Great experience! 😁 Came in Great time and Looks Amazing! 🥰

Date of experience: July 3, 2024
Texas
2 reviews
0 helpful votes
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Beautiful rings
July 13, 2024

The two rings I got were beautiful! I am very pleased with this purchase.

Date of experience: July 3, 2024
North Carolina
1 review
0 helpful votes
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Would give zero stars if I could
July 12, 2024

Ordered on May 31st and it's July 1 and I still don't have my ring. Customer service is horrible. Refusing to refund me. I will never order from this company and will never recommend this company

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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I love the products
July 12, 2024

The rings fit perfectly for us. Take a couple of time for the curving.

Date of experience: July 2, 2024
Washington
1 review
0 helpful votes
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Well, TBH
July 12, 2024

To be honest my experience was not great.
Shipping took close to 4 weeks, and when I reached out to inquire I was told that it is taking the normal time. Mind you I was aware of the 10 to 12 business days so I didn't even inquire until the 12th business day. I do like the vintage look of the ring but the main stone looks like children's costume jewelry.

Date of experience: July 2, 2024

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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