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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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Michigan
1 review
0 helpful votes
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I'm very excited about my purchase. I can hardly wait to wear this beautiful ring.

Date of experience: July 13, 2024
Indiana
1 review
0 helpful votes
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Love my new ring!
July 23, 2024

It took a long time to get here. I was beginning to think it was a scam since the BBB gave it an "F" rating. When I tried to look up my order on your web site it stated that I didn't have any orders. Better communication and updates would have eased my mind. Now that the wait is over I must say it was worth the wait.

Date of experience: July 13, 2024
Texas
1 review
0 helpful votes
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Unhappy
July 23, 2024

I paid extra for expedited shipping. I receive my order 2 weeks after placing order.
Not happy that I paid to receive it in 3 to 5 days.

Date of experience: July 13, 2024
Virginia
1 review
0 helpful votes
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Beautiful Ring!
July 23, 2024

I had my doubts about it but it's beautiful. Most people don't like black rings, and I was one of them but that changes the day I got my ring.

Date of experience: July 13, 2024
Michigan
1 review
0 helpful votes
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Awesome
July 23, 2024

Awesome. I was pleased with the product and the wife loves it

Date of experience: July 13, 2024
Pennsylvania
1 review
0 helpful votes
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Jewelry Worth Waiting For
July 22, 2024

Easy ordering and bonus 15% off with code J15. Very nice.
I received my beautiful ring exactly as shown on the website. Easier tracking was provided for this order.

Date of experience: July 12, 2024
Arizona
1 review
0 helpful votes
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Beautiful Ring and Easy Ordering
July 22, 2024

This was my first time ordering jewelry off the internet. I was nervous it wouldn't show but delivery took exactly what it said on the site. The ring was larger and more beautiful in person. I love it so much!

Date of experience: July 12, 2024
Georgia
1 review
0 helpful votes
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Best play to buy beautiful jewelry
July 22, 2024
Updated review

Love this site I have bought several times from this site and is always satisfied love this

Date of experience: July 12, 2024

Bling
May 27, 2024
Previous review

Love ordering from here love the jewelry and the quality will be buying more soon!

Date of experience: May 17, 2024
Illinois
1 review
0 helpful votes
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Fast and easy
July 21, 2024

Great way of buying jewelry, fast and easy! Liked it a lot! Thank you!

Date of experience: July 11, 2024
Florida
1 review
0 helpful votes
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The ring itself is beautiful but the band part looks yellow but a brassy yellow it just looks very cheap thank you

Date of experience: July 11, 2024
Ohio
1 review
0 helpful votes
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No order received
July 20, 2024

Contacted waited over a month for my ring no order. Won't give refund only half of what I paid. Not happy at all

Date of experience: July 10, 2024
Canada
1 review
0 helpful votes
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Good customer service
July 20, 2024

User friendly site.and good customer service. The rings are beautiful

Date of experience: July 10, 2024
Georgia
1 review
0 helpful votes
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Beautiful ring
July 20, 2024
Updated review

Beautiful ring very easy to order, I get compliments on it all the time

Date of experience: July 10, 2024

It was very pleasant and easy
February 12, 2022
Previous review

It was very pleasant and easy

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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Shipping
July 20, 2024

At purchase shipping was 9-12 days. The shipping took 3 weeks. The first tracking # said my order hadn't been shipped yet (although a label was already made) and it was in LA. After I contacted customer service, the tracking # they sent me showed my package to be Hong Kong. The third week it showed up in Illinois and was finally delivered to me in Texas. Although shipping was crazy, the product was perfect.

Date of experience: July 10, 2024
Ohio
1 review
0 helpful votes
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Never again
July 19, 2024
Updated review

Paid for expedited shipping and it took 3 weeks to receive my purchase instead of the 9-11days it was supposed to. Also no contact number to call and took several days to reply by email. No refund for shipping cost

Date of experience: July 9, 2024

Easy to navigate
June 19, 2024
Previous review

Easy to navigate

Date of experience: June 9, 2024
Florida
1 review
0 helpful votes
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I am so disappointed with this purchase. This looks like a 10-12.00 ring at most. I will not buy anything from this company again. Everything on the internet seems to be a scam. So buyer beware. This is just another example of bait and switch. It really is a shame. I looked forward to receiving the ring, only to find a cartoon version of it. I'm letting everyone know to be careful.

Date of experience: July 9, 2024
District of Columbia
1 review
0 helpful votes
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I love Joancee because they have great and wonderful engagement ring and reasonable price

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
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Very unhappty
July 19, 2024

I 'm been waiting for my bracelet like for a month and i haven't receive it yet?,, i sent several email, and finally some one reply back to me, saying that the bracelet is out of stock,, i don't know,,why since the begging they would of told that,,

Date of experience: July 9, 2024
Montana
1 review
0 helpful votes
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Nice
July 19, 2024

Great product my husband did a great job I'm very impressed with it

Date of experience: July 9, 2024
Alabama
1 review
0 helpful votes
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Likeness of ring
July 19, 2024

I love it with exception of sapphire was expected to be a little darker blue.

Date of experience: July 9, 2024

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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