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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Texas
1 review
0 helpful votes
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Perfect ring
August 6, 2024

My order came in kinda late but I'm very pleased with the results

Date of experience: July 27, 2024
California
1 review
0 helpful votes
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STUNNING
August 5, 2024

This ring was beyond my expectations. Absolutely beautiful. I just wish I had known how long it would take to arrive. But well worth the wait.

Date of experience: July 26, 2024
Virginia
1 review
0 helpful votes
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Nice rings
August 5, 2024
Updated review

Horrible customer service. Hard to get a hold of someone to give you a decent response

Date of experience: July 26, 2024

I love love love all your rings :) me and my fiance...
September 22, 2022
Previous review

I love love love all your rings :) me and my fiance told other people about you guys.

Date of experience: September 22, 2022
North Carolina
1 review
0 helpful votes
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New Ring
August 5, 2024

Shipping took about a month & it never did show I placed an order on their site. But it finally came & I LOVE IT! I'll definitely shop with them again!

Date of experience: July 26, 2024
Wisconsin
1 review
0 helpful votes
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Good
August 4, 2024

Good I'm pretty happy with product and probably buy again..

Date of experience: July 25, 2024
New Hampshire
1 review
0 helpful votes
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Disappointed
August 4, 2024

Took one month to get a generic ring. When it did arrive I found they never engraved it. They are not answering my emails for refund.

Date of experience: July 25, 2024
Hawaii
1 review
0 helpful votes
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Ring shipment gone bad
August 4, 2024

I had a ring not be shipped to the right address and I finally got it about 3-4 months after I originally ordered.

Date of experience: July 25, 2024
Texas
1 review
0 helpful votes
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Paid $15 extra for an engraving and the ring does not have it.

Date of experience: July 24, 2024
Texas
1 review
0 helpful votes
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Horrible
August 3, 2024

Worst ring I have ever bought. Stones are falling out. I've asked for a refund and I am being refused. This is the worst company.

Date of experience: July 24, 2024
California
1 review
0 helpful votes
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Amazing
August 2, 2024

Great beautiful experience excited for our big day was best choice made thank you

Date of experience: July 23, 2024
Washington
1 review
0 helpful votes
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Great to deal with.
August 1, 2024

I needed to cancel an order for a ring, but they were gracious and fair about it.

Date of experience: July 22, 2024
Missouri
1 review
0 helpful votes
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Great piece if jewelry
August 1, 2024

Well satisfied will buy from in the future and will recommend to friends and family.

Date of experience: July 22, 2024
Florida
1 review
0 helpful votes
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I purchased 2 rings which took almost an entire month to arrive even though they said it would take days, then the size was too small and when I wanted to return or exchange they forced me to pay for shipping! There's no US customer service number to call and every message takes days to be seen and they never provide a solution. They don't care about the customer, I believe their practices are dishonest

Date of experience: July 22, 2024
Kentucky
2 reviews
0 helpful votes
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Beautiful
August 1, 2024

Excellent service, beautiful ring, I'm very pleased with my purchase exceeded my expectations. I've had many compliments on my ring and I absolutely love it

Date of experience: July 22, 2024
Tennessee
1 review
0 helpful votes
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Late
July 31, 2024

The product too to long to ship and too long to receive. I was trying to have it for my anniversary it it was a month late.

Date of experience: July 21, 2024
Texas
1 review
1 helpful vote
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This product looks like I paid $2 for it on Temu. I purchased previously from Juelia and I loved the ring. I purchased this one as it was my favorite and it looks so cheap for what I paid for it. I have reached out through messenger and email requesting a refund and information on sending the ring back. I received a couple messages asking questions and when answered I am being completely ignored. They are reading messages but not responding. I have yet to receive an email response from them. I WILL NOT PURCHASE FROM COMPANY AGAIN AND I WILL ADVISE PEOPLE INQUIRING NOT TO PURCHASE

Date of experience: July 20, 2024
Louisiana
1 review
0 helpful votes
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Absolutely great
July 30, 2024

I love this company, absolutely amazing products, gotten so many compliments on the ring. Fits perfect... great choice just wish it would of been in on my wedding day.

Date of experience: July 20, 2024
North Carolina
2 reviews
0 helpful votes
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Excellent
July 30, 2024

Package was 15 days later than expected, but that's not the jewelers fault. Happy with the product, wife loves it, will order from you guys again. I'll just use a different shipping company.

Date of experience: July 20, 2024
Maryland
1 review
0 helpful votes
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Couldn't of been more pleased
July 30, 2024

The ring was gorgeous, good quality, packaged absolutely beautifully, and came when it said it would

Date of experience: July 20, 2024
Utah
1 review
0 helpful votes
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Joance Review
July 29, 2024

Beautiful solid good quality.
My pearl Octopus ring is beautiful

Date of experience: July 19, 2024

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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