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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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Michigan
1 review
0 helpful votes
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Very Late Order
September 28, 2024

I paid for the product, they said they didn't get the order, I paid for 3 to 5 day shipping ended up getting my product a month late, my box was pretty much destroyed. I never got a reimbursement for my shipping which I paid for to get the product faster. They make you believe that it's crafted in a hand made lab, it comes from CHINA. Very displeased,,

Date of experience: September 18, 2024
Iowa
1 review
0 helpful votes
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Bigger than I wanted
September 28, 2024
Updated review

Great experience the ring is much big than I expected but it's ok

Date of experience: September 18, 2024

Great experience
August 29, 2024
Previous review

Great experience

Date of experience: August 19, 2024
Texas
1 review
0 helpful votes
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Smooth and easy
September 28, 2024

Process was easy and smooth better then I thought. Even delivered early

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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Ring
September 28, 2024

I bought the size my ring sizer said I used but it wasn't the same as this sight so make sure you have the right measurements before ordering

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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Scam
September 28, 2024

Haven't received my order or have gotten a refund because of it

Date of experience: September 18, 2024
West Virginia
1 review
0 helpful votes
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As pictured
September 28, 2024

Item was as pictured and very neatly packaged. Very pleased with how well packaged item was and protected.

Date of experience: September 18, 2024
Virginia
1 review
0 helpful votes
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Good service
September 28, 2024

Good experience nice product.
Long shipping only negative

Date of experience: September 18, 2024
GB
1 review
0 helpful votes
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Perfect
September 28, 2024

Cannot fault joancee products. The jewelry is as described and excellent craftman ship beautiful to wear. Well designed with lots of designs to choose from i have purchased 3 rings and have not been disapounted. Would recommend this jewelry. Delivery time is reasonable 2 weeks.

Date of experience: September 18, 2024
Iowa
1 review
0 helpful votes
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Saffirre
September 27, 2024

It came in a timely manner. Very impressive piece of jewelry.

Date of experience: September 17, 2024
Mississippi
1 review
0 helpful votes
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Relieved and happy
September 27, 2024

After reading the customer reviews and noticing that a lot of people said they never received their order, I was in a panic. It took 15 days for me to receive the ring and I'm very happy with it.

Date of experience: September 17, 2024
Nevada
1 review
0 helpful votes
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Great experience. I would definitely order again. The ring looked just like the advertisement and is so beautiful

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Beautiful Ring Just Too Big
September 26, 2024

The ring is beautiful however it's just too big for me. They were easy to deal with when I was thinking about returning it. Thank you for being understanding.

Date of experience: September 16, 2024
Kansas
1 review
0 helpful votes
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Poor service
September 25, 2024

This item was ordered for a birthday present with promise of 9-12 business day delivery. It is now on day 32 still not delivered yet getting emails stating it is delivered. Tracking system shows it's still not delivered. When I email asking for an ETA or update all the do is give me the link to track it and nothing else. This is the worst experience I have ever had with online ordering

Want to reiterate I have yet to receive this item

Date of experience: September 15, 2024
Arizona
1 review
0 helpful votes
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Amazing
September 25, 2024

It took awhile to receive my ring however it was so worth it! I absolutely love it!

Date of experience: September 15, 2024
Washington
1 review
0 helpful votes
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Slow customer service for return
September 25, 2024

I understand they probably have a lot of emails but im not satisfied with how slow their response is. Could have at least let us know.

Date of experience: September 15, 2024
Colorado
1 review
0 helpful votes
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Awesome work
September 25, 2024

Best experience in a min something I was thinking of doing on my own and I'm still learning to get a new one for the first time I was in the same place

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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2-3 days paid to come quicker
September 25, 2024

I ordered my ring for it to come sooner for a picnic i was having for me and my partner, I paid for quick 2-3 days but never came after more than a week.

Date of experience: September 14, 2024
Texas
2 reviews
0 helpful votes
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Thank you so much
September 24, 2024

Good afternoon
Thanks for the truthful. Be blessed with God

Date of experience: September 14, 2024
Virginia
1 review
0 helpful votes
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Amazing
September 23, 2024

It's amazing but I brought the wrong ring size. How can I measure her ring finger?

Date of experience: September 13, 2024
New York
1 review
0 helpful votes
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Beautiful
September 23, 2024
Updated review

This is beautiful nothing I have ever experienced best jewelry ever

Date of experience: September 13, 2024

Amazing quality
December 23, 2021
Previous review

Amazing quality

Date of experience: December 23, 2021

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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